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From Boston’s Pizza hostess to brand’s VP of marketing


Growing up in Canada, Katie Borger became very familiar with Canadian restaurant franchise Boston’s Pizza. When Borger’s family moved to Texas, Borger became a Boston’s Pizza hostess at the Irving location each summer during high school and eventually became a marketing intern for the brand during college.

“I saw there was a real gap in their marketing focuses in terms of social media at the brand level,” Borger said, so she created her own position as a social media coordinator.

Now promoted to vice president of marketing at Boston’s Pizza, Borger plans to create more consistency for the brand—starting with the name itself. From Boston’s Pizza Restaurant & Sports Bar to Boston’s Gourmet Pizza, there is confusion as to what the full-service franchise is actually called. In her new role, Borger hopes to change that.

“There are no sacred cows at this point,” Borger said. “It’s having permission to ask the tough questions … down to the concept level.”

This includes leading discussions on the potential of ghost kitchens, QSR sister brands, and even their 80-plus menu items.

Ranked No. 89 on the Franchise Times Top 200+, Boston’s Pizza had $1.2 billion in sales in 2018 with more than 400 units. It posted a 0.9 percent decline in sales in 2019.

Katie Borger

Katie Borger

Next year, the brand plans to open five restaurants in the U.S., then five more each year.

“It’s faster growth than we’ve seen in recent history, which is a sign of us performing well,” Borger said. “Now is the time for us to be really taking a look at everything before we grow in the wrong direction.”

Dunkin’ Brands announced three new vice presidents to its international team, including Rini Ernawati, Caner Gursoy and Ashish Asthana.

Chris Adams joined Mighty Distributing System as vice president of franchise development and operations while Josh D’Agostino was promoted to president.

Minuteman Press International promoted Nick Titus, making him the third-generation president. His father and the current CEO, Bob Titus, previously held this position and founded the company with his father, Roy Titus, in 1973.  

New England Authentic Eats, parent company of D’Angelo Grilled Sandwiches and Papa Gino’s Pizzeria, promoted president Tom Sterrett to the additional post of CEO.

Edible Brands expanded current COO Cheikh Mboup’s role to include president.

Bojangles’ named Robert Garcia as VP of franchise operations, training and development, and added Gary Vaynerchuk to its board.

Keller Williams Realty promoted Nicole Aissa to senior executive team leader for San Francisco and Peninsula Estates.

Apollo Global Capital, parent of Chuck E. Cheese, named David McKillips as its new CEO.

ServiceMaster Global Holdings named current Chairman Naren Gursahaney interim CEO.

The Human Bean added Scott Andersen as its first COO.

Dawn Gillis joined Dream Vacations as director of network sales & support.

Paris Baguette appointed Pete Bell as the company’s new chief marketing officer.

Send promotions and new hire news in franchising to Callie Evergreen, cevergreen@franchisetimes.com.

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