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Re-Order Technology Enables QSR Table Service

There’s a lot of buttons, tablets and doodads starting to clutter restaurant tables these days, and some of them are actually pushing sales.
09.21.2018

101 Mobility Relies on Reviews, Custom Products to Grow

“Sorry, a truck just went by,”said Dave Pazgan, president of 101 Mobility, as he pulled over to the side of the road to talk about his brand’s sales performance on the Franchise Times Top 200+, and at the same time demonstrated the mobility in his franchise’s name.
09.20.2018

NLRB Rollback a Return ‘to the Land of Sanity’

In a major walk-back for the franchise industry, the National Labor Relations Board seeks to return to prior guidance on joint employer issues.
09.19.2018

Ace Chief ‘Leveraging Physical Stores in Digital World’

Think bricks and mortar retail is on the ropes? Don’t tell the CEO of Ace Hardware, who shared his strategies for boosting the hardware chain’s systemwide sales last year by 6.5 percent as part of our Franchise Times Top 200+ coverage.
09.19.2018

Blended Burger Project Just a Glimpse into Larger Meat Alternative Movement

New York’s food-focused James Beard Foundation is working to make food both more delicious and more sustainable with its Blended Burger Project. Adding mushrooms to burger creations is not only a more flavorful option with less calories; it saves time and money by replacing meat with plant-based proteins.
09.18.2018

Operators ‘Wait and See’ as Hurricane Florence Makes Landfall

Hurricane Florence is just hitting the coast of North and South Carolina, and restaurant operators preparing for a rough week.
09.13.2018

Red Roof Inn Beefs Up Development Amid Hotel Boom

We glean countless stories and industry trends from our exclusive Top 200+ data that’s coming out in the October issue of Franchise Times—more, in fact, than we can fit in the magazine. One of many bright spots in the hospitality category is Red Roof Inn, which has added to its franchise development team as consumers are traveling more than ever.
09.13.2018

The math that counts – accounting and finance for franchisors

Once a franchise relationship is in place, it’s time to get to work – and whether the franchise sells shoes or makes hamburgers or offers in-home medical care, the common work of all franchise systems is to make money. Among other things, this means someone has to do the accounting.
09.12.2018

Buffalo Wings and Rings Tests One-Time Franchise Fee

In an effort to enhance growth among multi-unit franchisees, Buffalo Wings and Rings is testing a one-time franchise fee.
09.06.2018

Joint Employer Still a Key Issue for IFA on Capitol Hill

Great Clips’ 1,200 franchisees employ close to 40,000 people across the brand’s 4,300 locations, said Steve Hockett, CEO of the Minneapolis, Minnesota-based hair salon brand. “And their employees cannot be our employees,” continued Hockett. “It’s a huge distinction and there needs to be clarity.”
09.06.2018

Caruso Joins WSFS to Lead SBA Efforts

Longtime franchise finance executive Candice Caruso recently joined WSFS Bank to head up its SBA lending to small businesses, including the franchise sector.
09.05.2018

FranNet CEO on Mission to Clean Up Brokerage Biz

Jania Bailey believes what the franchising world needs is another franchise disclosure document or FDD, but this time for brokers. Her company, FranNet, is launching what she calls the first broker disclosure document or BDD in franchising, meant to throw open the doors on the often hidden ways that third-party franchise brokers work.
09.05.2018

Inspire Brands Makes R Taco Rusty Again

You heard it here first: Renaming Rusty Taco to R Taco was a terrible idea, especially since Rusty was the name of the taco brand’s late founder, Rusty Fenton. As one of the first public-facing changes under the new Inspire Brands parent company, the 27-unit fast-casual brand has reverted to its old name—Rusty Taco.
09.05.2018

IFA Honors Charitable Efforts Through Franchising Gives Back

“Giving awards for community service is one of the greatest things we can do,” Doc Cohen said from the stage during the 2018 Franchising Gives Back awards dinner Tuesday night, September 4. Cohen had just finished sharing some big numbers: $245 million and more than 2 million hours. That’s the amount, in dollars and time, IFA members and volunteers have donated to hundreds of community organizations and charitable groups.
09.05.2018

Launching the Definitive Resource for Franchising

We at Franchise Times are hard at work on a new project: the acquisition of The Franchise Handbook, for 30 years a recognized industry resource and now preparing for a re-launch.
09.05.2018

Wide Gulf Between Average, High Frequency Diners

Restaurants face a constant balance between attracting new customers and keeping their best customers happy. And some new data brings a little clarity around each of those unique customer sets.
09.04.2018

The Price of Brand Loyalty at Anytime Fitness

How much is brand loyalty worth to your franchise? To Chuck Runyon, CEO of Anytime Fitness, the answer is a cool half million and counting. That’s how much Anytime has spent reimbursing any franchise partner or customer who gets a Runningman tattoo, the company’s symbol, snaps a photo of it and sends it in to headquarters in Woodbury, Minnesota.
08.29.2018

Got Conflict? Zee and Zors Advise Talking it Out

“My role is to make the dream come true for the person who had the idea,”said Tam Kennedy, a Taco John’s franchisee with nine locations in Minnesota and Iowa, and with a mindset that she must be the embodiment of a premier operator. She spoke on a panel about working through conflict between franchisees and franchisors at the Faegre Baker Daniels Franchise Summit last week.
08.29.2018

Unlock the Power of Data, Franchise Experts Say

The smartest franchise brands are not simply looking at data, but also gleaning useful insights to improve operations, such as reducing food waste by evaluating inventory or understanding which menu items are selling and stocking accordingly.
08.29.2018

Inspire Brands Creating 1,100 Jobs in Atlanta

Inspire Brands, the newly created parent company of Arby’s, Buffalo Wild Wings and Rusty Taco, announced it will create more than 1,100 new jobs and move its headquarters a mile west in the northern Atlanta suburb of Sandy Springs, Georgia.
08.29.2018

From Firefighter to Fashion: The Story Behind Apricot Lane Boutique

In the time not spent fighting flames and saving civilians, many firefighters turn to construction or other manual labor-type jobs—but not Ken Petersen. Instead, he went the retail route and founded Apricot Lane Boutique, a women’s fashion franchise that offers unique flexibility in franchising and has partnered with Disney.
08.27.2018

When Making Change, ‘Zee to ‘Zee Intel Is Best

“With new prospects I say, change is inevitable but growth is optional,” says Paul Pickett, chief development officer of Wild Birds Unlimited, a retail franchise selling everything to enable bird feeding and watching. He spoke on a panel about leading system change at the Faegre Baker Daniels Franchise Summit Wednesday in Minneapolis.
08.24.2018

‘Golden Nugget’ at Faegre Conference: No Eeyores Allowed

Panelists were asked to share their “golden nuggets” with attendees of the Faegre Baker Daniels Franchise Summit this week—meaning their best takeaways for attendees to put into action—and one speaker put it pithily.
08.24.2018

Turning a 1850s Farmhouse Into an Arby’s

I’ve heard my fair share of creative real estate plays in the franchise world, but newly released plans for an Arby’s in Pennsylvania takes the cake as the most creative adaptive reuse in the franchised restaurant business.
08.22.2018

New Deal Positions European Wax Center for Further Growth

Since brothers David and Joshua Coba founded European Wax Center in 2004 the franchise zoomed from four centers to close to 700 nationwide, and recent news from the brand indicates it has no plans to slow down.
08.22.2018

No, Culture-Craving Millennials Didn’t Kill Mayo

Unique cultural dishes are central in some of the fastest-growing concepts in the space and finding menu space across the industry. But that's no death-knell for mayo.
08.21.2018

Wendy’s Flush After Selling Inspire Brands Stake

Wendy’s has quite a windfall in the bank after selling its ownership stake in Inspire Brands.
08.17.2018

Red Roof Launches Extended-Stay HomeTowne Studios

As the good times keep rolling in the hospitality world, after nearly a decade of rising sales, occupancy and new property construction, Red Roof is launching its new HomeTowne Studios, an extended-stay brand designed to provide travelers with comfortable, cost-effective longer-term accommodations.
08.17.2018

More Beer and Brats as King’s Bierhaus Signs First Franchisee

King’s Bierhaus, the elaborate German-themed restaurant concept complete with outdoor biergarten, is expanding in its home market of Houston, Texas. Founders Hans and Philipp Sitter inked their first franchise deal with Chung Hui to add three more locations.
08.16.2018

Mosquito Joe Is Latest Brand on Dwyer’s Speed-Dial

Mosquito Joe is the Dwyer Group's newest home service brand, the 288-territory pest control business based in Virginia Beach, Virginia.
08.16.2018

For Wingstop Star, Pizza Patron Growth a Struggle

Charles Loflin, the largest Wingstop operator and the CEO of Pizza Patron, is learning how difficult it is to build a franchise.
08.16.2018

Getting along to go along – managing franchisee relationships

Most franchisors have a large and varied collection of franchisees. No two relationships are the same, or at the same points in the lifecycle. Different segments or geographies can change the temperature of a partnership.
08.15.2018

At Hounds Town USA It's Dogs First, People Second

By caring about dogs first and people second, former head of the NYPD canine unit Mike Gould has been able to grow his doggy day care franchise Hounds Town USA. With seven locations open and more to come soon, Gould’s unique yet simple business model is what he thinks sets him apart from other pet care companies.
08.13.2018

PE Firm Trilantic, Planet Fitness ‘Zee Partner for Growth

Private equity firm Trilantic North America acquired a majority interest in Planet Fitness franchisee Taymax with an eye toward more acquisitions.
08.10.2018

Get Your Piece of Booming U.S. Cities

None of us know how long this unprecedented economic expansion will last, but American cities are still booming. During the last decade, this growth of U.S. cities has been nearly universal, with metropolises large and small, old and new growing at rates we haven’t seen any time in recent memory.
08.09.2018

Take 5 Veep Thinks Franchise Rollouts Go Better With Money

Ted Rippey’s family built the 1-800 Radiator franchise from “this rinky-dink, two-unit parts warehouse” into a 230-unit auto parts company they sold to Driven Brands in 2015. Now, Rippey heads franchising for another Driven-purchased brand, Take 5 Oil Change, and he’s enjoying the well-capitalized rollout of the franchise effort.
08.09.2018

Tired or Opportunistic, Big ‘Zees Sell Out

It’s hard to find new ways to say just how hot the restaurant M&A market is.
08.09.2018

Mutts Cantina Gives Pets and Parents an ‘Oasis’ With Cocktails

The urban pet owner experience looks kind of sad to me, a former farm girl, so a newly franchised concept called Mutts Canine Cantina sounds genius.
08.09.2018

Paciugo Gelato Acquisition Means More Real Estate Options

Sinelli Concepts International is ready to bring its newest acquisition into the limelight, and it's making real estate selection easier.
08.08.2018

Pokéworks Gets Investment From Tokyo-Based Toridoll

Already one of the larger build-your-own poké bowl franchises in the country, with locations in 20 major markets and 100-plus restaurants in development, the investment by Toridoll positions Pokéworks to maintain its founder-led focus while also solidifying the brand’s position as a leader in the segment, the company said.
08.08.2018

Face Time a Priority for Phenix Salon Suites Founder

How many sample-size beauty and skincare products can you take through TSA after attending CosmoProf, the giant cosmetics show in Vegas this past week with 38,000 attendees where Gina Rivera, co-founder of Phenix Salon Suites, launched her line of haircare products?
08.02.2018

UBreakiFix Prez Says to Keep an Open Mind

Justin Wetherill believes in humility, because every time he gets cocky the president and co-founder of uBreakiFix says the universe has a way of slapping back. He gives an interesting interview in “The Boss”column in the August issue of Franchise Times, with more intriguing excerpts that didn’t fit the page below.
08.02.2018

After Major Changes, Jamba Juice Gets Acquired by Focus Brands

Jamba Juice is going private. The 800-unit brand known for its smoothies will be acquired by Focus Brands.
08.02.2018

With HR, Keep the Structure Clear, Caliper Consultant Advises

Employee relations and human resources can prove tricky as franchisors try not to stumble into a joint employer mess. Trevor Shylock, a consultant at talent management company Caliper who works with franchises, offers some advice to young concepts.
08.01.2018

McDonald’s Dips on Refranchising

McDonald’s refranchising efforts dragged the brand’s second quarter revenue results down, as the brand’s main metrics pointed to continued strength as the company continues long-term investments in digital technology, store remodels and on-demand delivery.
07.27.2018

Survey: Millennials Want Complementary Technology

The largest dining cohort out there wants more technology, but they want it to enhance their restaurant experience, not overshadow it.
07.27.2018

1,000 Units and Counting for Orangetheory Fitness

When I met Dave Long at one of Orangetheory’s studios in Houston in November, the fitness franchise had just crossed the 800-unit mark and Long, its CEO, was talking about one week when the brand opened 11 locations, calling it “kinda crazy.” Ranked No. 1 on our 2018 Franchise Times Fast & Serious list of the smartest-growing brands, Orangetheory has kept up the pace, cutting the ribbon last week on its 1,000th location.
07.27.2018

Café D’Avignon’s First Retail Store Coming to NYC’s Moxy Hotel

Set to open before the end of 2018, it’s the first non-food hall location for a concept that was conceived from wholesale bakery Pain D’Avignon. At 875 square feet, the new, larger store model will serve as the blueprint for future Café D’Avignon retail locations, as the brand seeks to open in high-traffic, mass-gathering areas in major markets nationwide.
07.26.2018

Buffalo Wild Wings Tests Self-Serve Beer Wall

'Self-serve beer wall' is the kind of phrase that gives lawyers heart palpitations. But at the latest iteration of B-Dubs Express, it’s not quite the bacchanalian horror show one might expect.
07.20.2018

Crisp & Green Inks Multi-Unit Deal, Seeks National Expansion

With its menu of salads, grain bowls and smoothies, Crisp & Green joins a growing franchise segment aimed at the health-conscious consumer. The brand recently signed its first multi-unit franchisee, former NBA player Kris Humphries.
07.20.2018
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