Earlier this week, Marcato Capital CEO Mick McGuire, sent another inflammatory statement to franchisees of Buffalo Wild Wings that, among other things, urged a radical increase from the company’s current 49 percent franchise standing.
Captain D’s has a new look, which will be complete by the end of 2017, and a new-ish line of grilled products, and Chief Development Officer Michael Arrowsmith describes the tricky business of appealing to new customers while keeping the old, with Franchise Times’ Beth Ewen.
Matthew Corrin, founder of Freshii and a former employee of the high-end fashion designer Oscar de la Renta, discusses why he likes to follow fast-fashion players like Zara in his brand’s development of menus. “If you’re not staying cutting edge you’re not staying relevant,” he told Franchise Times’ Beth Ewen.
Christina Chambers joined Huddle House, the venerable casual dining chain, last August, along with a new management team backed by private equity investor Sentinel Capital, and one of the biggest initiatives was a remodel program. “So taking a brand that is 52 years old and making it new again, which is about as hard as it sounds,” she told Franchise Times’ Beth Ewen.
Everybody who hates when people text at the movies (in other words, everybody over the age of 35) should check out Alamo Drafthouse Cinemas, a growing chain of movie theaters with restaurants that absolutely don’t allow it.
Just weeks before the latest franchise mission board planes to go to India, the prime minister demonetized the two bills that account for 85 percent of the cash spent on a regular basis.
“The weight of government coercion has become so heavy, it is no longer possible to ignore,” declared Andy Puzder, CEO of CKE Restaurants, who was reportedly picked today to be secretary of labor by President-elect Donald Trump. We didn’t have to go far to learn his views, because Puzder was a keynote speaker last month at the Restaurant Finance & Development Conference, presented by FT’s sister publication.
Americans think we know how to decorate for Christmas, but we can’t hold a candle to the décor at the Cinnamon Grand in Sri Lanka. Here's the next installment in Editor Nancy Weingartner's adventures on the South Asia franchise trade mission.
Editor at Large Nancy Weingartner joined the franchise trade mission to India and Sri Lanka the first week in December. Here is the first installment of her adventures in international franchising.
Sonic is a chain of drive-in restaurants, and its CFO Claudia San Pedro says interactive touchscreens in each of 18 to 24 stalls at each unit is one key to drive sales growth.
Scott Milas chatted with Franchise Times’ Beth Ewen at the Restaurant Finance & Development Conference. They discuss Wayback Burgers franchise, which touts a relatively low $300,000 to $400,000 cost to get a unit started and a stripped-down operating plan.
After waiting for months for new rules from the U.S. Small Business Administration, lenders and franchisors just received them in a surprise notice—and they’re upending the usually routine business of making government-backed loans to franchisees.
After working on our Food on Demand media project, this editor's holiday gifts will not only be delivered by a third party, they'll be reoccurring. And her gift to you is an informative e-newsletter on this demanding and disruptive new trend for restaurants and the foodservice industry.
Freshii, the Toronto-based fast-casual brand with a focus on healthy eating, announced a master franchise agreement that will add 20 new locations in Australia. In addition, it has inked a new retail partnership with Walgreens, its second big-name non-traditional partnership after signing a similar deal to add locations within Target stores.
In unveiling a range of new sustainable practices, California-based Chronic Tacos is the latest franchised brand to turn its transparency mantra into a marketing message with its new “Nothing To Hide” campaign.
In a last-minute decision, a judge in Texas has put the nationwide overtime rule on hold just days before it was set to go into effect December 1, 2016.
Whatever side of the aisle you’re on politically, most agree that the election of Donald Trump as the next President of the United States was a surprise. Like most industries (and people), franchising is trying to asses the implications of our next president, and his agenda that promises to be a significant departure from what we’ve seen under the Obama Administration.
It's been a volatile year for restaurant stocks, especially many franchised restaurant brands. But since the election, most stocks on the Franchise Times watch list have seen a dramatic lift.
The founders of Zingerman's Deli shared their strategy of "sharing lavishly" at the Restaurant Finance & Development Conference Wednesday, an antidote to all the laments over a rising minimum wage heard elsewhere at the conference.
To stay current and relevant in this overcrowded restaurant environment, eateries need to maximize value with a focused menu, serve craveable food and give a sincere nod to customization, according to Larry Reinstein, president of LJR Hospitality Ventures.
Americans are more familiar with the concept of a food court than with a food hall. And while “there’s no meaningful difference” between the two versions of a collection of restaurants under one roof, one is associated with fast food and pit stops for shoppers, while the other, a British term, conjures up visions of trendiness.
Instead of fighting over the same box everyone else wants, many brands are looking seriously at shared spaces such as food halls.
As a franchise reporter for two years now, I’m continually amazed by the amount of research, brainpower, cultural/regulatory awareness and personal time spent traveling to bring U.S.-based brands to overseas markets.
With more cities adopting higher minimum wages across the country, and talk of a nationwide wage increase, franchisors and franchisees of restaurant brands have some real decisions to make. Primarily, where does the money come from to pay employees wages that are much higher in some municipalities?
The session was titled “Revenge of the Independents: How Multi-unit Independents and Chefs Are Shaking Up Legacy Chains.” But as the discussion progressed on the last day of the Restaurant Finance & Development Conference in Las Vegas, it became clear independents actually look to emulate chains in some ways.
By the time CKE’s CEO Andy Puzder was introduced on the second day of the Restaurant Finance & Development Conference in Las Vegas, no introduction was needed.
Launching Freshii, the Toronto-based fast casual restaurant concept focused on health and wellness, was “scrappy and at times quite painful,” founder Matthew Corrin told those gathered for the founders panel at RFDC. “But now we maximize every dollar we spend."
“It’s great to be here,” said astronaut and U.S. Navy Captain Scott Kelly, to open his keynote address at the Restaurant Finance & Development Conference today. “After being in space for a year it’s great to be anywhere with gravity.”
Goodbye, Diet Dr. Pepper Cherry Vanilla. Hello, probiotic-infused drinking vinegars. That’s the gist of the beverage forecast from George Hiller, Hiller & Associates, who presented on “The Sugar Water Revolution” at the Restaurant Finance & Development Conference today.
“Anyone who tells you they saw it coming is lying—the data was not there to support the outcome,” said Hugh Hewitt, a radio commentator and a conservative political analyst on NBC, speaking, of course, about Donald Trump’s victory in the presidential election, along with Juan Williams, a Democrat who opines for Fox News.
C-level officers of the smartest-growing franchises are sharing their wisdom with our reporters, as we prepare our exclusive Fast & Serious ranking for the January issue. Here are a few of my favorites so far, with many more to come.
A changing U.S. administration will likely represent a major course change at the International Franchise Association now that several of its most pressing issues are teed up for a more favorable outcome under the future President Trump.
The Parikh brothers added a new brand to their restaurant portfolio, inking a development agreement this week to open 50 new Arby’s restaurants over the next eight years, and purchasing 18 corporate-owned Arby’s restaurants in Baltimore, Maryland, and Harrisburg, Pennsylvania.
I wasn’t really complaining when I wrote last month’s Franchise Times column about our fruitless quest to have a medium Pizza Hut box delivered at work so our FT Fantasy Football league could play the chain’s flick football game.
As we prepare for our annual Restaurant Finance & Development Conference in Las Vegas next week, it’s the busiest time of the year here at Franchise Times. With more interviews on my plate than any other month thus far in 2016, here’s a look at what we’re working on as our nation collectively bites its nails on Election Day.
“It was just electric!” exclaimed David Grossman, the diehard Cubs fan and master franchisee in Chicago for Freshii, who was in Cleveland for Game 7 of the World Series when the Cubs reversed the curse and won it all. By this morning, applications were still flooding in for Freshii’s offer to waive the $30,000 franchise fee for a rabid Cubs fan—if the Cubs went all the way.
Stacy Brown’s entrepreneurial roots go back to family conversations around the dinner table, said the CEO and founder of Chicken Salad Chick, an Auburn, Alabama-based franchise. She was on a recent conference call to prepare for a Restaurant Finance & Development Conference panel in Las Vegas on November 15.
From countless interviews every year, I write about a lot of brands. Some of these stick with me—for a variety of reasons—while others fade to background knowledge. One restaurant brand I’m still itching to try and that I enjoy following is Captain D’s, a 50-year-old seafood brand based in Tennessee.
A cold shadow has fallen over America as we enter a new moon phase this Halloween weekend. Election jitters have people drawing the shades and staying close to home. This autumn is more foreboding than most, but rosy economic numbers offer a sharp contrast to our current period of angst and uncertainty.
Usually huge development deals never actually get completed, especially when an emerging brand with just 21 units is the franchisor, but a massive contract to build 300 Dog Haus locations in 12 states over the next seven years just may be the exception, if co-founder Andre Vener’s math holds up.
As a frequent traveler, I’ve become a hotel snob. When it’s time to pick out a room for my next trip, I look for something unique rather than a cookie-cutter hotel that could be in any city or under any flag.
A big win by the Chicago Cubs last night puts Freshii’s promotional campaign one step closer to reality. If the Cubs win the World Series, the healthy fast-casual chain says it will give away a free franchise to an applicant who also expresses undying Cubs love.
Currently, only about a third of the population orders delivery food that’s not pizza; demand for a wider variety of take-out food is consistent in cities, suburbs and rural areas; and, the delivery category as a whole is only scratching the surface of its massive potential as third-party services literally bring more meals, goods and services to more people.
It’s that time of year again: leaves falling, temperatures chilling and, once again, Domino’s is the star of the quarterly earnings show. On the eve of my trip to the pizza giant’s headquarters in Ann Arbor, Michigan, I’m writing questions and wondering if this high-tech pizza brand can be stopped in light of its 22 consecutive quarters of positive sales growth.
“I’m going to start at the city halls because that’s where the action is,” said Dan McElroy, president and CEO of Hospitality Minnesota. He was referring specifically to Minneapolis and St. Paul, where city councils are considering proposals to raise the minimum wage or mandate paid sick and safe leave. But he also noted cities and counties across the United States are increasingly at the center of workforce regulation while the U.S. House and Senate dither.
Jennifer Burlington, a three-unit Massage Heights franchisee in San Antonio, has a simple yet often overlooked way of finding out what her massage therapists want in the workplace: She asks them. Her approach is instructive for anyone facing a shortage of good employees (which means everyone).
Phil Keiser, named CEO and president of Culver’s restaurants last year, has died, the company said on Monday.
It’s a new era in food, with companies like Domino’s designing their own cars and drone technology that’s ready and waiting once regulatory hurdles are cleared. This will impact everything from independent restaurants to the largest players in industry, and we’ve started a brand-new media project called Food On Demand to cover it all.
As previously mentioned here, I flew out to Denver last week to check out Franchise Expo West in its new, mile-high home. Foot traffic at the show was slow, but I enjoyed exploring the city’s excellent downtown while catching up with industry contacts and meeting some new franchise friends.
Ruth's Chris Steakhouse in Ann Arbor thought it had a great deal on the docket for University of Michigan football fans. For every point the Michigan football team scored, guests were able to get 1 percent off their check. It was a fun, creative idea until the Wolverines actually took the field and dominated the Scarlett Knights 78-0 last Saturday.