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June 2018

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Covers everything from good news to bad judgment
Putting the HEART in Franchised Auto Care

Putting the HEART in Franchised Auto Care

Brian Moak, president of HEART Certified Auto Care, realizes how most people feel about getting their vehicles serviced—that red-faced, ashamed feeling of being talked into something they either don’t want or don’t need. After buying the Illinois-based auto repair chain from his father in 2009, Moak began his quest to build a brand that rivals the largest names in the car repair world.

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Privacy Rules Mean Pivot From ‘Push’ to ‘Pull’ Marketing

Privacy Rules Mean Pivot From ‘Push’ to ‘Pull’ Marketing

New privacy rules could change marketing outcome as customers demand more control and better security.

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Pearle Vision ‘Zee Puts Money in Stores, Not Toys

Pearle Vision ‘Zee Puts Money in Stores, Not Toys

“The key to franchising is re-investing in the business,” declares Mike Arends, a long-time Pearle Vision franchisee in Minnesota with four stores, including a newly remodeled store in Eden Prairie Center that I recently visited to report a story about the brand. You could call his attitude a dream for the franchisor and instructive for other franchisees.

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New 10 Point Capital Looks to Invest Own Money, Too

New 10 Point Capital Looks to Invest Own Money, Too

One criterion stands out to Tom Wells, co-founder of new private equity firm 10 Point Capital, when deciding which deals to do. “We have the lens of wanting to invest our own money, personally,” he said, along with that of family offices and high-net-worth individuals. 10 Point Capital has made its first deal, taking a minority stake in Phenix Salon Suites, founded by Gina and Jason Rivera.

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Taco Bell Signs Deals for 400-plus Restaurants in Brazil, Spain

Taco Bell Signs Deals for 400-plus Restaurants in Brazil, Spain

With its first-ever master franchise agreements, Taco Bell is in global expansion mode. The Irvine, California-based Mexican chain signed deals with franchisee groups in Brazil and Spain that call for the development of more than 400 total restaurants over the next decade.

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Select Marriott Hotels Have a New Permanent Guest: Alexa

Select Marriott Hotels Have a New Permanent Guest: Alexa

As emerging technologies become more and more a part of our everyday lives, the hospitality sector is following suit. Starting this summer, Marriott International is rolling out Amazon’s Alexa for Hospitality, a version of the Amazon Echo specifically for hotel rooms.

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Culver’s New CEO Pulls His Punches

Culver’s New CEO Pulls His Punches

Two years after Culver’s CEO and President Phil Keiser died, the brand’s new leader, Joe Koss, has struck a balance between comforting his team and franchise community, while also continuing the burger chain’s slow and steady growth that has taken the system from 40 restaurants in the mid-1990s to more than 660 locations today.

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Early Name for Modern Acupuncture Didn’t Hit the Spot

Early Name for Modern Acupuncture Didn’t Hit the Spot

Shane Sender isn’t a typical regional developer for Modern Acupuncture, the fast-growing franchise that’s our cover story in August. He's also got a funny story about the evolution of the franchise's name.

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Jamba Juice Deal Adds NFL Star Power

Jamba Juice Deal Adds NFL Star Power

NFL players Vernon Davis and Mohamed Sanu announced this week they’re working together to bring more Jamba Juice stores to the Washington, D.C. area.

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Learning Rx Boss Is Hands-On in Work, Life

Learning Rx Boss Is Hands-On in Work, Life

Learning Rx CEO Kim Hanson has a big job on her hands—“My target is to take the 100,000 brains we’ve trained to 300,000 brains,” she told me during an interview at the International Franchise Expo, but that doesn’t keep her from other handiwork. She creates beautiful pottery, from yarn bowls to mugs to funky vases.

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KFC to Join Vegetarian Bandwagon?

KFC to Join Vegetarian Bandwagon?

Buzz about KFC’s efforts to create vegetarian options in the UK and Ireland markets have delighted many, but disappointed some. Are fast-food chains responding to meatless markets in Europe, but not the U.S.?

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Eco Efforts Are Part of the Nature’s Table Package

Eco Efforts Are Part of the Nature’s Table Package

“Without the meaning, we’re just selling a commodity.” That’s how Rich Wagner thinks about the eco-conscious efforts of his brand, Nature’s Table, which is nearing 70 locations and continues to work toward reducing its carbon footprint.

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New Quiznos Owners See Strong Brand Foundation

New Quiznos Owners See Strong Brand Foundation

High Bluff Capital Partners, the new owners of “substantially all of Quiznos’ assets,” have quite a job ahead.

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Consumers Are 'Passionate About Potholes'—and so Is Domino’s

Consumers Are 'Passionate About Potholes'—and so Is Domino’s

Domino’s is changing the marketing landscape with a new initiative launched last week: filling actual potholes to aid the delivery and carryout experience.

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Was That Ad Written by a Robot?

Was That Ad Written by a Robot?

Just about every marketer knows the joy of tweaking and testing online ads. But what if artificial intelligence could do it instead?

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Others ‘Create Holes Every Day,’ and PatchMaster Will Fix Them

Others ‘Create Holes Every Day,’ and PatchMaster Will Fix Them

Raise your hand if you have a hole in your home’s drywall. Yep, Kathleen Kuhn thought so, which is why the president and CEO of HouseMaster launched a new franchise called PatchMaster.

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Try, Try Again Is Melt Shop Founder’s Motto

Try, Try Again Is Melt Shop Founder’s Motto

How hard could it be to create the perfect grilled cheese sandwich? Spencer Rubin, founder of the Melt Shop whom I recently met in his New York City flagship store, says it’s far more difficult than you might think.

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Hotel Building Spree Continues, Hilton Adds 40 New Hotels

Hotel Building Spree Continues, Hilton Adds 40 New Hotels

As the current hotel boom approaches the decade mark, there’s no end in sight as most major hoteliers continue adding new rooms, remodeled properties and entirely new builds. Following an impressive first quarter, Hilton—13th on the Franchise Times Top 200+—is opening an average of four properties per week.

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More Growth as Code Ninjas Inks 33-unit Deal

More Growth as Code Ninjas Inks 33-unit Deal

A screen of text, brackets and semicolons wasn’t going to hold the attention of kids, even those interested in coding, so David Graham took a different approach in creating his startup franchise, Code Ninjas.

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Wendy’s Embraces Vine-ripened Tomatoes

Wendy’s Embraces Vine-ripened Tomatoes

Will the next next battle in the QSR freshness war be over tomatoes? If it is, Wendy’s has quite a lead on the rest of the industry.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
 
Beth EwenBeth Ewen is editor-in-chief of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Laura MichaelsLaura Michaels is managing editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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