Franchisee Destination Eats, part of Bangkok-based Destination Resorts, is the local partner behind this market expansion and in 2015 signed a 35-location development agreement with Hooters. Led by CEO Gary Murray, Destination Eats also recently opened Hooters locations in Marina Bay and Fusionopolis, Singapore, as well as Jakarta, Indonesia, and Koh Samui, Thailand.
The bravest man in franchising may be Rob Price, who accepted the CEO job at School of Rock after Dzana Homan got the boot on June 30. I’ll tell the whole story about franchisee complaints alleging intimidation and more at the music school chain in the next print edition, but Price says he is not fazed by the controversy.
It took a whole lot of explaining, but Back Yard Burgers has attracted a new majority investor, Axum Capital Partners, the Charlotte, North Carolina-based private equity firm. “It was hard,” to find an investor to buy out Pharos Capital Group, says CEO Dave McDougall, who had to explain over and over why the brand has 23 company-owned stores and 32 franchised units today, down from a peak of 180 stores in 2007.
Marilyn Monroe Spas inked its first international deal to bring the salon and spa concept to India. We'll have more on this deal in the August issue of Franchise Times, but first, some interview outtakes.
A federal appeals court ruled in favor of MikLin Enterprises, a franchisee of 10 Jimmy John’s shops in Minnesota, saying employees there were “so disloyal” they were not covered by labor rules protecting unionization activity.
“We do believe in the brand,” declared Ron Stokes, president of the newly formed Qdoba Franchisee Association and president and CEO of the system’s largest operator, with 55 stores. I called him because the announcement followed the rapid formation of two new franchisee groups for Tim Hortons, in Canada and the U.S., who have multiple grievances against their franchisor, and I wanted to see if the Qdoba situation was similar.
Is delivery faster and more convenient than ordering McDonald’s at a drive-thru? We tested McDonald’s new delivery partnership with UberEATS to see how the fast-food giant’s sandwiches, fries, Happy Meals and so-called artisan burgers weathered the journey to our office with a driver, rather than just driving down the road to get it ourselves.
By forming an independent franchisee association, Qdoba Mexican Eats operators aim to “protect and enhance their $250 million collective investment” in the brand. This announcement comes as parent company Jack in the Box Inc., concerned that operating two different brands is negatively impacting the company’s value, continues to evaluate potentially selling the Qdoba brand.
For all the R&D that’s gone into gluten-free foods, catering to some that science proves aren’t actually sensitive to anything, it’s time for restaurants and ice cream brands to embrace a hot new crowd everybody’s talking about: the lactose intolerants. From my very personal experience, I can tell you that we’re kinder than those gluten peeps, we’re asking nicely and have fun money to spend with whoever starts bringing dairy-free frozen treats to the mainstream.
I’m old enough to remember the Dow Jones Industrial Average first cracking 10K on March 29, 1999. I was a junior in high school, and it felt like the whole country—and me, especially— was on the cusp of greatness. Eighteen years and 11,392 points later, it once again feels like change is afoot.
Sixty-three percent of diners agree that visiting restaurants is a form of entertainment for them. For franchise restaurants looking to stand out, particularly as dining dollars are being spread across more off-premise channels such as delivery and carryout, this means focusing on differentiating elements such as convenience, atmosphere and social sharing.
Sitting down with IFA Chairman Robert Cresanti for a conversation about working through the current chaos in Washington, the impacts of ever-larger multi-unit franchise groups and where he sees the biggest growth opportunities in the industry’s future.
COO Bill DiPaola sees franchising as a way for Dat Dog to be viewed as a local restaurant, one where owners have the “touch and relationship with the community.” Restaurants serve a menu of unconventional sausages including those made from alligator and crawfish, plus dozens of toppings.
When it comes to drug testing, David Claflin has seen and heard it all. “I could write a book on it,” says the CEO of Fastest Labs. “We have people that try to trick us every single day. And the funniest thing is when they get caught they just say, ‘OK, you got me.’”
After five-plus years at Franchise Times I have finally found the franchise for me: Pickup USA, which offers basketball-based boot camps for fitness and most notably organized, officiated pick-up basketball games for a monthly fee under 59 bucks. Are you kidding me?
A $500-million lawsuit filed this week by Tim Hortons franchisees in Canada didn’t have to happen, says John Sotos, the attorney at Sotos LLP in Toronto who is pressing the case against Restaurant Brands International, the owner of the coffee-and-donuts chain since December 2014.
A win for Jani-King of Oklahoma in a lawsuit brought by the U.S. Department of Labor is “a blow to the government’s overall goal to classify franchisees as employees of their franchisors,” declares Carrie Hoffman, one of the attorneys at Gardere law firm who argued for Jani-King.
Those of us on the “show circuit” know the various expos can blend together, with a lot of the same usual suspects. This year’s International Franchise Expo in New York City last week was an exception, with many new concepts, cool new startup companies and a diversity that highlights all that’s great in franchising.
For all the Jetsons episodes that glamorized life in the space age, they never mentioned where George, Jane and company would get access to delicious fried chicken. Here on planet Earth, that problem has allegedly been solved as KFC and space flight experts World View announced they are partnering to launch the Zinger chicken sandwich to the edge of space—really.
Barbara Marshall, a newly hired coach at FranSelect, had inspiring words when I reached her last week, to buck up anyone who has ever struggled in school or any aspiring business owner who could use a confidence boost—in other words, quite a lot of people.