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Covers everything from good news to bad judgment
With a Whoosh, Sub Zero Creates Spectacle and a Treat

With a Whoosh, Sub Zero Creates Spectacle and a Treat

“I’ve been waiting for this presentation all day,” said a man in the front row as SubZero Ice Cream founders Jerry and Naomi Hancock hauled in their equipment—three gallons of cream, a stainless steel bowl, a big blue cooler on wheels and, most unusually, a 50-liter tank of liquid nitrogen at a cool minus-350 degrees F.

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ZIPS Dry Cleaners CEO Wants to See Your Dry-Cleaning Bill

ZIPS Dry Cleaners CEO Wants to See Your Dry-Cleaning Bill

Drew Ritger wants to see your dry cleaning bill. Go ahead, take it out and see how much it cost to get your jacket or shirt cleaned.

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Smoothie King Catches the Fitness Wave

Smoothie King Catches the Fitness Wave

You might not know it at first blush, but Smoothie King CEO Wan Kim is a hilarious and entertaining guy, which I learned over dinner a few years back in the company’s previous home in New Orleans. His presentation at the Franchise Times Finance & Growth Conference was funny and direct as the company rides a wave of enthusiasm for health and fitness across the globe.

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Black Bear Charging Eastward

Black Bear Charging Eastward

Twenty-three years after starting the company with $15,000 that came, in part, from selling his boat, Black Bear Diner CEO and co-founder Bruce Dean never thought he would be here at the helm of a successful brand that’s suddenly breaking out and epitomizing the American Dream.

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Del Taco's ‘QSR Plus’ Position Continues to Pay Off

Del Taco's ‘QSR Plus’ Position Continues to Pay Off

The repositioning of Del Taco as a “QSR plus” concept is working, says CFO Steve Brake, and last week the Lake Forest, California-based Mexican brand reported its 23rd consecutive quarter of same-store sales growth for company-owned restaurants.

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Never Sell a Deal You Wouldn’t Sign Yourself, NRD’s COO Says

Never Sell a Deal You Wouldn’t Sign Yourself, NRD’s COO Says

Susan Beth brings an operator’s mindset to her COO role at NRD Capital, winner of a Franchise Times Dealmakers award at a gala luncheon today, for the private equity firm’s acquisition of Ruby Tuesday last December. So her advice for other dealmakers is no surprise.

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Wendy's Strives to Delight the Customer, Engage the Operators

Wendy's Strives to Delight the Customer, Engage the Operators

Wendy's Chief Development Officer Abigail Pringle kicked off the franchise presentations at Franchise Times' Finance & Growth Conference.

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Testing Cupping, Float Tanks, Elements Massage Aims to Innovate

Testing Cupping, Float Tanks, Elements Massage Aims to Innovate

While other franchised massage brands are leaning heavily toward skincare and other beauty services, Elements Massage wants to innovate, says CEO Jeremy Morgan.

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For Honey Do Founder, Corporate Stores Lead to Product Rollout

For Honey Do Founder, Corporate Stores Lead to Product Rollout

Brad Fluke, CEO and founder of The Honey Do Service, which sends general contractors to your house to take care of all homeowner needs, owns two corporate stores for two good reasons, he told the audience at the Franchise Times Finance & Growth Conference today.

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Wing Zone to Re-Brand as WZ Eats After Tough Year

Wing Zone to Re-Brand as WZ Eats After Tough Year

After a “brutal year in the wings business” in which product prices soared and Wing Zone closed 17 stores, the 25-year-old franchise born out of a Florida frat house is re-branding as WZ Eats, CEO and co-founder Matt Friedman announced at the Franchise Times Finance & Growth Conference today.

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‘Radical’ Change Leads to Salsarita’s Growth, FGC Speaker Says

‘Radical’ Change Leads to Salsarita’s Growth, FGC Speaker Says

Phil Friedman bought Salsarita’s in 2011, and for a while operated it just as it was. But about four years ago he decided a complete overhaul was in order. “I thought it needed a radical change,” he told the audience at the Franchise Times Finance & Growth Conference today.

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Tim Hortons Prez Touts Plan to Change Narrative

Tim Hortons Prez Touts Plan to Change Narrative

When Alex Macedo took the president’s role at Tim Hortons in December 2017, he stepped into the midst of franchisee dissent on both sides of the border. Starting the first week of May, he’s trying to change the narrative by taking management’s story to the public and to the franchisees.

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Togo’s Sprucing the Place Up

Togo’s Sprucing the Place Up

Togo’s, the California-based sandwich chain known for meaty sandwiches, has announced a systemwide refresh of the brand complete with a new anthem, “True to the Sandwich,” and a new Pretzelrami signature sandwich.

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Nine Free Franchise Ideas

Nine Free Franchise Ideas

After four years at Franchise Times there are a few concepts I’m still waiting for. Perhaps they don’t yet exist, but I want them—and this is an industry based on giving the people what they want. Here are nine free franchise ideas in the food, retail and experiential categories.

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Judge Mulls Proposed McDonald's/NLRB Settlement

Judge Mulls Proposed McDonald's/NLRB Settlement

More than three years have passed since the National Labor Relations Board’s bombshell in late 2014, when it said it would hold McDonald’s liable for alleged workplace violations along with its franchisees as a “joint employer.” Now a federal judge is considering a proposed settlement.

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Sweetfrog Acquires 5 NY Hoopla Frozen Yogurt Shops

Sweetfrog Acquires 5 NY Hoopla Frozen Yogurt Shops

In its first deal as part of an acquisition and rebranding strategy announced last year, Sweetfrog Frozen Yogurt acquired five New York-based Hoopla Frozen Yogurt locations in Camillus, Middletown, New Hartford, Newburgh, and Poughkeepsie.

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Subway’s CEO, Who Stepped Up After Tragedy, to Retire

Subway’s CEO, Who Stepped Up After Tragedy, to Retire

Suzanne Greco’s retirement from Subway, announced yesterday, ends her tenure as chief executive of the world’s largest restaurant company, a position she took after the death of her brother and company founder Fred DeLuca in 2015 left the company reeling.

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Juice It Up’s New Owner, Britt Capital, Likes to Buy and Build

Juice It Up’s New Owner, Britt Capital, Likes to Buy and Build

Juice It Up is the second acquisition in 12 months for Britt Private Capital, a young family office founded by Chris Britt that allows the West Coast-based financier to shed the stricter time requirements of private equity funds.

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Market Force Releases Massive QSR Preferences Study

Market Force Releases Massive QSR Preferences Study

A new, large-scale consumer study conducted by Market Force Information reveals America’s favorite quick-service restaurant chains in five popular food categories: burgers, sandwiches, Mexican, pizza and chicken. The study found In-N-Out is America’s favorite burger chain, Wawa ranked first for sandwiches, Chipotle for Mexican food, Pizza Ranch for pizza and Chick-fil-A for chicken.

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New Wyndham Property Boosts Newark’s Renaissance

New Wyndham Property Boosts Newark’s Renaissance

There are few news tidbits I enjoy more than a franchise business contributing to a city’s turnaround. The latest example of that is TRYP by Wyndham opening its latest hotel in the heart of downtown Newark, New Jersey, which has been seeing significant revitalization through business development and its blooming art and cultural scene.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
 
Beth EwenBeth Ewen is editor-in-chief of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Laura MichaelsLaura Michaels is managing editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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