Subway Celebrates a Year at the Top of the World
If you want to visit the Subway in Utqiagvik, Alaska, prepare for a long trip.
October 12, 2018, 12:56 pm
‘Resounding Yes’ to McDonald’s Franchisee Association
More than 400 McDonald’s operators at a National Owners Meeting in Tampa this week gave a “resounding yes” to forming a self-funded advocacy group representing franchisees, to be called NOA or National Owners Association, according to a meeting recap dated October 10. It would be the first franchisee association in McDonald’s history.
October 12, 2018, 12:24 pm
McDonald’s Operators Discuss Next Steps at Invitation of Caspers Co.
An overflow crowd of about 380 people attended a meeting of McDonald’s franchisees this week in Tampa, Florida, hosted by Blake Casper, chairman and CEO of the Caspers Company. That’s according to Carmen Caruso, a 35-year franchise attorney based in Chicago who presented at the meeting.
October 12, 2018, 10:58 am
Goosehead Insurance and the Thrill of the Chase
Mark Jones, co-founder and CEO of Goosehead Insurance, is a former Bain Consulting guy who is fond of predatory metaphors in describing the philosophy behind his franchised insurance brand that’s feasting on the lackluster service provided by many rivals in the industry.
October 12, 2018, 9:56 am
Therapeutic Focus Helps Elements Grow in Massage Space
Elements Massage jumped 24 spots in the Franchise Times 200+ ranking this year thanks to double-digit sales growth fueled in part by its new therapeutic offerings, along with what CEO Jeremy Morgan says is an intense focus on finding and keeping therapists.
October 12, 2018, 9:51 am
Smoothie King’s Arduous Move to ‘Cleaner Blending’ Nearly Complete
Few people get as fired up about health food as Wan Kim, the CEO of Smoothie King. He's almost done with a long, long project to make his smoothies healthier.
October 11, 2018, 3:34 pm
Bold Ad Campaign Has Modern Acupuncture Tingling
If Matt Hale has that tingly feeling, it’s likely because the CEO of Modern Acupuncture has just launched a consumer-facing ad campaign called “Let’s Tingle” that punches far above the young franchise’s weight class.
October 10, 2018, 11:53 am
Operators at Jack in the Box ‘Hit a Dead End’
The heavyweights at Jack in the Box have “hit a dead end” with their franchisor, according to their attorney Robert Zarco of Zarco Law, and so issued a press release yesterday calling for CEO Lenny Comma “to step down and relinquish his position as CEO, and for the board of directors to replace” the current leadership team.
October 10, 2018, 10:47 am
Court Sides With Applebee's Franchisee in Bankruptcy Case
A judge sides with Applebee's franchisee RMH Franchise Holdings in an ongoing bankruptcy dispute.
October 9, 2018, 2:20 pm
Customer Service Focus Helps ServPro Drive Sales
ServPro grew sales 13.5 percent in 2017 to lead the disaster restoration segment and move up in the Franchise Times Top 200+ ranking.
October 5, 2018, 12:29 pm
Raising Menu Prices? Do it Strategically
Raising prices as traffic sinks is a tricky game, but there's still room for price growth if it's done right.
October 5, 2018, 11:29 am
With Digital Shift, Mountain Mike’s Sales Climb
When a trio of private equity firms acquired Mountain Mike’s in April 2017, the Newport Beach, California-based pizza brand already had strong momentum, one of its new owners said, which carried through the year and put Mountain Mike’s on the Franchise Times Top 200+ for the first time.
October 5, 2018, 10:46 am
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