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April 2014

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In this issue

True Story: Top lawyers are best in class

Brilliant. Preeminent. Great. Exceptional. Those are just a few of the adjectives nominators used to describe their favorite lawyers in franchising.

Food Chain

Dr. John Robb, a Connecticut veterinarian who believes he’s been called by God to protect the animals, has lived through the worst two years ever—he says because he refused to sell his franchise back to corporate for what he deemed a paltry offer.

The Pipeline

The first franchising idea Darin Barton and his Los Angeles-based partners had was fast-casual pizza. But four years ago the concept of build-your-own pizza was still too new for the entrepreneurs.

Newly elevated, Dwyer Group’s chair hunts for acquisitions

Acquisitions are a priority for Dina Dwyer-Owens, the new executive chairwoman at The Dwyer Group. She’ll be looking for service brands to add to the Waco, Texas-based franchisor started by her father.

Start & Stop

It’s another month, and you know what that means—it’s time for a completely new twist in the Affordable Care Act. Here’s the fourth installment in our Healthcare S.O.S. column.

Executive Ladder

Executives moving up the ladder in the franchising world.

Securing the Till

Everyone’s heard about recent credit breaches at Target. But a similar if smaller case at White Lodging, a hotel franchisee, shows no one is immune. Security experts recommend several steps for safety.

Global Shoo-in

If ever there was a perfect fit between retail square-footage and a brand, it’s the Middle East and Atlanta-based Flip Flop Shops.


Thailand is the second largest economy in the Association of Southeast Asian Nations, after Indonesia. But if you plan to do business there, here’s what else you need to know.

Is the mall dying? Sbarro’s woe raises question

Sbarro filed for bankruptcy protection in March. It’s the Melville, New York-based pizza chain’s second filing in just three years.

Social Franchising

Social-sector franchising takes advantage of franchising’s systems and on-going support to do good in the world. Franchisees in developing countries make a living helping their communities.

Many Pockets

If one lender turns you down for a loan, why not ask a whole bunch? That’s what some operators are doing when they use Dealstruck.

New Look

A five-year schedule for remodels is a must in order to make a program work, say those who have unveiled store upgrades. So is painting a clear picture.

Silver Lining

The weather’s been horrible for most this winter, but a handful of service brands might say ‘bring it on.’ That’s because tree removal, car repair, airplane de-icing and more are going gangbusters as the polar vortex reigns.

PizzaRev founders try for bigger slice

Meet the 2014 Franchise Times Dealmakers—the daring dozen who move the money that builds empires.

Meat House closes stores, puts chain on block

Amid a growing number of lawsuits and investigations and crumbling finances, the butcher shop franchise The Meat House is on the verge of being sold.

Family Business

Tough talk about the inevitable became urgent for the owner of two service businesses, 1-800-Got-Junk and Men in Kilts.

Pinkberry’s sugar high-five

Higher Calling

Tim McCarthy’s three business ventures generate profits, but he’s not putting them in the bank. Rather, they go toward The Business of Good Foundation, which he started in search of deeper meaning.

Hey, Hot Dish, what’s the deal with those cards?

Promotional items from trade shows leave the booths with good intentions only to end up in the office giveaway box or, sadder still, the circular file.
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From the Magazine

Publisher's Column

Cornering my franchise memories

I feel like I have been watching and reporting on the franchise sector forever, and yet, it seems like just yesterday that I wrote my first article. Ever feel like that?

Loose Ends

It’s a wonder-filled career

Franchise Times, the International Franchise Association and the U.S. Commercial Service are teaming up once again to lead a trade mission, this time to Thailand and the Philippines July 15-19.
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