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When Making Change, ‘Zee to ‘Zee Intel Is Best

“With new prospects I say, change is inevitable but growth is optional,” says Paul Pickett, chief development officer of Wild Birds Unlimited, a retail franchise selling everything to enable bird feeding and watching. He spoke on a panel about leading system change at the Faegre Baker Daniels Franchise Summit Wednesday in Minneapolis.
08.24.2018

‘Golden Nugget’ at Faegre Conference: No Eeyores Allowed

Panelists were asked to share their “golden nuggets” with attendees of the Faegre Baker Daniels Franchise Summit this week—meaning their best takeaways for attendees to put into action—and one speaker put it pithily.
08.24.2018

Turning a 1850s Farmhouse Into an Arby’s

I’ve heard my fair share of creative real estate plays in the franchise world, but newly released plans for an Arby’s in Pennsylvania takes the cake as the most creative adaptive reuse in the franchised restaurant business.
08.22.2018

New Deal Positions European Wax Center for Further Growth

Since brothers David and Joshua Coba founded European Wax Center in 2004 the franchise zoomed from four centers to close to 700 nationwide, and recent news from the brand indicates it has no plans to slow down.
08.22.2018

No, Culture-Craving Millennials Didn’t Kill Mayo

Unique cultural dishes are central in some of the fastest-growing concepts in the space and finding menu space across the industry. But that's no death-knell for mayo.
08.21.2018

Wendy’s Flush After Selling Inspire Brands Stake

Wendy’s has quite a windfall in the bank after selling its ownership stake in Inspire Brands.
08.17.2018

Red Roof Launches Extended-Stay HomeTowne Studios

As the good times keep rolling in the hospitality world, after nearly a decade of rising sales, occupancy and new property construction, Red Roof is launching its new HomeTowne Studios, an extended-stay brand designed to provide travelers with comfortable, cost-effective longer-term accommodations.
08.17.2018

More Beer and Brats as King’s Bierhaus Signs First Franchisee

King’s Bierhaus, the elaborate German-themed restaurant concept complete with outdoor biergarten, is expanding in its home market of Houston, Texas. Founders Hans and Philipp Sitter inked their first franchise deal with Chung Hui to add three more locations.
08.16.2018

Mosquito Joe Is Latest Brand on Dwyer’s Speed-Dial

Mosquito Joe is the Dwyer Group's newest home service brand, the 288-territory pest control business based in Virginia Beach, Virginia.
08.16.2018

For Wingstop Star, Pizza Patron Growth a Struggle

Charles Loflin, the largest Wingstop operator and the CEO of Pizza Patron, is learning how difficult it is to build a franchise.
08.16.2018

Getting along to go along – managing franchisee relationships

Most franchisors have a large and varied collection of franchisees. No two relationships are the same, or at the same points in the lifecycle. Different segments or geographies can change the temperature of a partnership.
08.15.2018

At Hounds Town USA It's Dogs First, People Second

By caring about dogs first and people second, former head of the NYPD canine unit Mike Gould has been able to grow his doggy day care franchise Hounds Town USA. With seven locations open and more to come soon, Gould’s unique yet simple business model is what he thinks sets him apart from other pet care companies.
08.13.2018

PE Firm Trilantic, Planet Fitness ‘Zee Partner for Growth

Private equity firm Trilantic North America acquired a majority interest in Planet Fitness franchisee Taymax with an eye toward more acquisitions.
08.10.2018

Get Your Piece of Booming U.S. Cities

None of us know how long this unprecedented economic expansion will last, but American cities are still booming. During the last decade, this growth of U.S. cities has been nearly universal, with metropolises large and small, old and new growing at rates we haven’t seen any time in recent memory.
08.09.2018

Take 5 Veep Thinks Franchise Rollouts Go Better With Money

Ted Rippey’s family built the 1-800 Radiator franchise from “this rinky-dink, two-unit parts warehouse” into a 230-unit auto parts company they sold to Driven Brands in 2015. Now, Rippey heads franchising for another Driven-purchased brand, Take 5 Oil Change, and he’s enjoying the well-capitalized rollout of the franchise effort.
08.09.2018

Tired or Opportunistic, Big ‘Zees Sell Out

It’s hard to find new ways to say just how hot the restaurant M&A market is.
08.09.2018

Mutts Cantina Gives Pets and Parents an ‘Oasis’ With Cocktails

The urban pet owner experience looks kind of sad to me, a former farm girl, so a newly franchised concept called Mutts Canine Cantina sounds genius.
08.09.2018

Paciugo Gelato Acquisition Means More Real Estate Options

Sinelli Concepts International is ready to bring its newest acquisition into the limelight, and it's making real estate selection easier.
08.08.2018

Pokéworks Gets Investment From Tokyo-Based Toridoll

Already one of the larger build-your-own poké bowl franchises in the country, with locations in 20 major markets and 100-plus restaurants in development, the investment by Toridoll positions Pokéworks to maintain its founder-led focus while also solidifying the brand’s position as a leader in the segment, the company said.
08.08.2018

Face Time a Priority for Phenix Salon Suites Founder

How many sample-size beauty and skincare products can you take through TSA after attending CosmoProf, the giant cosmetics show in Vegas this past week with 38,000 attendees where Gina Rivera, co-founder of Phenix Salon Suites, launched her line of haircare products?
08.02.2018

UBreakiFix Prez Says to Keep an Open Mind

Justin Wetherill believes in humility, because every time he gets cocky the president and co-founder of uBreakiFix says the universe has a way of slapping back. He gives an interesting interview in “The Boss”column in the August issue of Franchise Times, with more intriguing excerpts that didn’t fit the page below.
08.02.2018

After Major Changes, Jamba Juice Gets Acquired by Focus Brands

Jamba Juice is going private. The 800-unit brand known for its smoothies will be acquired by Focus Brands.
08.02.2018

With HR, Keep the Structure Clear, Caliper Consultant Advises

Employee relations and human resources can prove tricky as franchisors try not to stumble into a joint employer mess. Trevor Shylock, a consultant at talent management company Caliper who works with franchises, offers some advice to young concepts.
08.01.2018

McDonald’s Dips on Refranchising

McDonald’s refranchising efforts dragged the brand’s second quarter revenue results down, as the brand’s main metrics pointed to continued strength as the company continues long-term investments in digital technology, store remodels and on-demand delivery.
07.27.2018

Survey: Millennials Want Complementary Technology

The largest dining cohort out there wants more technology, but they want it to enhance their restaurant experience, not overshadow it.
07.27.2018

1,000 Units and Counting for Orangetheory Fitness

When I met Dave Long at one of Orangetheory’s studios in Houston in November, the fitness franchise had just crossed the 800-unit mark and Long, its CEO, was talking about one week when the brand opened 11 locations, calling it “kinda crazy.” Ranked No. 1 on our 2018 Franchise Times Fast & Serious list of the smartest-growing brands, Orangetheory has kept up the pace, cutting the ribbon last week on its 1,000th location.
07.27.2018

Café D’Avignon’s First Retail Store Coming to NYC’s Moxy Hotel

Set to open before the end of 2018, it’s the first non-food hall location for a concept that was conceived from wholesale bakery Pain D’Avignon. At 875 square feet, the new, larger store model will serve as the blueprint for future Café D’Avignon retail locations, as the brand seeks to open in high-traffic, mass-gathering areas in major markets nationwide.
07.26.2018

Buffalo Wild Wings Tests Self-Serve Beer Wall

'Self-serve beer wall' is the kind of phrase that gives lawyers heart palpitations. But at the latest iteration of B-Dubs Express, it’s not quite the bacchanalian horror show one might expect.
07.20.2018

Crisp & Green Inks Multi-Unit Deal, Seeks National Expansion

With its menu of salads, grain bowls and smoothies, Crisp & Green joins a growing franchise segment aimed at the health-conscious consumer. The brand recently signed its first multi-unit franchisee, former NBA player Kris Humphries.
07.20.2018

Crisis Experts Debate Future of Papa John’s

Eight months into the rolling catastrophe formerly known as Papa John’s, it appears the franchised pizza giant and PJ himself have not yet reached the bottom of this murky barrel. Three crisis management experts shared their thoughts on mistakes made, along with best practices to follow if your brand ever finds itself in similarly dire straits.
07.19.2018

Seven Brands Agree to Excise Poaching Verbiage

No sooner had one prominent franchise attorney, Amy Cheng of Cheng Cohen, told Franchise Times that franchisors should not unilaterally yank anti-poaching clauses out of their contracts than seven franchise brands did just that. The chains are Arby’s, Auntie Anne’s, Buffalo Wild Wings, Carl’s Jr., Cinnabon, Jimmy John’s and McDonald’s, in a settlement with Washington state's attorney general.
07.18.2018

Back to Drawing Board in NLRB/McD’s Deal

An administrative law judge nixed as “inadequate” and too narrow in scope the proposed settlement in the long-running saga between McDonald’s and the National Labor Relations Board over the joint employer issue.
07.18.2018

Franchise agreements in black and white – with respect for the grey areas

Segmenting and selecting franchisees is a way to steer a relationship toward certain characteristics. To be certain those decisions will work as intended, a franchisor needs to be able to back them up effectively on paper.
07.17.2018

Black Bear Diner Launches Bears Brew Back Program in Nicaragua

Bruce Dean, co-founder of Western family restaurant chain Black Bear Diner, has always had an interest in the political and social issues in Nicaragua, where the company sources the majority of its coffee. Using the success of his company to help the communities growing this coffee, Black Bear Diner launched Bears Brew Back.
07.17.2018

New Owners Coming for Tilted Kilt

Sports bar franchise Tilted Kilt is about to have new owners following the announcement of an acquisition by ARC Group. ARC, the owner, operator and franchisor of Dick's Wings & Grill, is set to purchase Tempe, Arizona-based Tilted Kilt, with plans to lay out a refined strategy and action plan for the brand over the next 60 to 90 days.
07.17.2018

Data Dive Gives a Glimpse at the McDonald’s Playbook

Ahead of McDonald's second-quarter earnings, some data shows how the QSR giant is maintaining its lead over the rest of the segment.
07.17.2018

Franchised Education Growth Continues With Learning Experience Acquisition

From janitor to CEO of early-education franchise The Learning Experience, Richard Weissman is no stranger to impressive growth in the education industry. After “significant interest” from multiple holding companies, TLE was recently acquired by Golden Gate Capital—the next step in its consistent progress.
07.17.2018

High Bluff Takes on the Turnaround of Quiznos, Taco Del Mar

There are a handful of new multi-brand operators out there, pooling resources to take on the big challenges in the restaurant space, including turning around tired brands. The private equity firm High Bluff Capital Partners is doubling down on the model and seeks to return both Quiznos and Taco Del Mar to growth.
07.13.2018

Fleet Feet Runs From 'Retail Apocalypse' With New Experiences for Consumers

As online conglomerates take over the retail world, brick-and-mortar stores are scrambling to find ways to lure consumers into their stores. North Carolina-based Fleet Feet, formerly Fleet Feet Sports, is overcoming this trend by combining a rebranding effort with new features such as an app mimicking the millennial favorite Bitmoji.
07.12.2018

Difficult Job a Perfect Fit Says Edible's New CEO

Here’s a daunting job description: Become the first CEO other than the legendary founder for a 19-year-old franchise involving fresh-cut fruit arrangements with more than 1,200 units. Reverse declining same-store sales and promote a new brand, launch a new prototype store and enter into an entirely new category of offerings. For Mike Rotondo, it sounded perfect.
07.12.2018

RBI Bets Big on China’s Burgeoning Coffee Market

Restaurant Brands International announced a deal to build 1,500 Tim Hortons locations across China in the next 10 years.
07.12.2018

Now at 400 Units, The Little Gym Continues to Evolve

“While children are the same today as they were when The Little Gym was first founded, moms are not,” said Alex Bingham, CEO of The Little Gym. Evolving to meet the needs of parents is what's helped The Little Gym not only stay relevant but continue to grow.
07.12.2018

Anti-Poaching Probe Ushers in Long, Hot Summer​

So much for summer vacation for the eight franchises targeted by 11 attorneys general in an investigation announced Monday into anti-poaching clauses they may have in their franchise agreements. That’s the wry comment made by Carl Zwisler of Gray Plant Mooty in Washington, D.C., when reached Wednesday. He and partner Mark Kirsch say they are representing a number of franchise brands targeted in the probe, who will need to provide detailed answers to the attorneys general in 10 states and the District of Columbia.
07.12.2018

Winging It On an Electric Bird

I just spent an extended lunch hour careening down the streets of downtown Minneapolis on an electric scooter and nothing will ever be the same—my life, your life, urban mobility and that persistently challenging last-mile problem faced by delivery companies and transit services.
07.11.2018

IHOP Reverts to Roots, Everyone Is Now Dumber

Tweeters clutched their digital pearls when IHOP announced it was changing its name to IHOB to highlight burger offerings, but it was quickly apparent that this was done in jest, rather than actually legally changing its name. A few weeks after the fact, are you more likely to visit an IHOP outside of breakfast/brunch hours? I am not.
07.11.2018

Putting the HEART in Franchised Auto Care

Brian Moak, president of HEART Certified Auto Care, realizes how most people feel about getting their vehicles serviced—that red-faced, ashamed feeling of being talked into something they either don’t want or don’t need. After buying the Illinois-based auto repair chain from his father in 2009, Moak began his quest to build a brand that rivals the largest names in the car repair world.
07.10.2018

New Home for Home Franchise Concepts Boosts Training Features

Home Franchise Concepts prides itself on consistently training its franchisees, and with the move to new company headquarters in Irvine, California, the franchisor plans to further increase its level of support.
07.09.2018

New Education Support Keeps Employees From Feeling ‘Stuck’

The tuition help and education benefits of yesteryear were a little clunky, but new options keep employees engaged and working.
07.06.2018

Newly Posted Videos Show Gamut of Franchising Talent

What is the per capita consumption of seafood in the United States? Which franchise CEO’s wife believes that breathing counts as exercise? And which franchise brand developed its own video game? You can find these and many other fun facts in our newly posted coverage of 54 presenters at the Franchise Times Finance & Growth Conference in May.
07.05.2018

FAT Brands Completes Hurricane Grill Acquisition

We first brought you the story of Andy Wiederhorn and FAT Brands acquiring Hurricane Grill & Wings as part of our coverage for the Franchise Times Dealmaker of the Year. Now we’ve got the rest of the details as the parent company has completed its purchase of the Florida-based restaurant franchise.
07.05.2018
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