Hyatt just announced plans to open new locations in the hip U.S. cities of Nashville, Austin and Memphis. Each will be built in the downtown areas, expressly designed for “savvy explorers” looking to build out their Instagram profiles.
Dale Carnegie Training began operating outside the United States in the 1940s. Now, 127 of its 228 territories are in international markets, and about five years ago revenue from international operations began exceeding its domestic system.
Now in its fifth year, the IFA and its Educational Foundation are seeking nominations that highlight the charitable efforts of franchisors, franchisees and industry suppliers. Gold award winners receive a $5,000 donation and Silver winners receive a $1,000 donation for their charity partner and are recognized during the Franchising Gives Back Celebration and Awards Dinner in Washington, D.C., on September 9.
2018 was another flat year for sales growth at MAACO, the auto repair and paint franchise that also stayed flat the prior year, said Bob Benjamin, president for about 11 months. But he predicts growth will get going again in 2019.
Select restaurant delivery customers of UberEats can participate in decidedly swanky events, according to Bowie Cheung, head of regional operations for the delivery service. Think South by Southwest, March Madness and the Oscars, as he described at the Food On Demand Conference in Chicago earlier this month.
In case anyone was overwhelmed or even jaded by the shiny, giant delivery players speaking on stage at the Food On Demand Conference today—Grubhub, UberEats, Postmates, Google and their impressive peers—along came Delivery Dudes’ founder Jayson Koss, speaking truth to power in funny fashion and rocking the best hair of the conference.
Since Seth Priebatsch, founder of LevelUp, joined Grubhub after his company’s acquisition, he’s been bombarded by requests from restaurant operators to give a discount. What he’s heard most often: “Sharpen your pencil,” he said during the second day of the Food On Demand Conference, but he joked there’s a problem with that phrase. “I’m a millennial so I’ve never even used a pencil!”
“We have to think about a system of 4,000 stores and how are you going to create a consistent experience,” says Dawn Croft, KFC's director of legal, speaking today at the Food On Demand Conference in Chicago.
From the brilliant idea file comes this, from Alex Canter, who grew up as the fourth generation of his family’s restaurant business called Canter’s Deli in Los Angeles. It has to do with grilled cheese sandwiches, as he told the audience at today’s Food On Demand Conference in Chicago.
Owning the customer is critical for restaurant operators as the delivery and mobile ordering business evolves, said Andrew Charles, senior analyst for Cowen & Company, in opening remarks at the Food On Demand Conference in Chicago today.
When famed ramen chef Ivan Orkin opened a tiny ramen shop in a suburb of Tokyo in 2007, he’d look out his shop window and see an old lady who ran a tobacco store. “This old lady and I became fast friends,” he recalled to the opening day audience at the Food On Demand Conference in Chicago, and ultimately taught him a lesson in hospitality and delivery that he shared with the crowd.
Dan Rowe, whose Fransmart franchise development company is helping fuel the expansion of brands such as The Halal Guys, Curry Up Now and Cauldron Ice Cream, shares why he thinks Hummus & Pita Co. could be the next big thing.
Smalls Sliders is the newest concept backed by New Orleans Saints QB Drew Brees, also an equity partner in Walk-On’s Bistreaux and Bar, and Walk-On’s co-founder Brandon Landry. Jacob Dugas, Landry’s nephew who owned a catering business, is also getting in on the game.
“I’ve pretty much have done everything at IFA except being a lobbyist,” says Scott Lehr as he reflects on his nearly three decades with the International Franchise Association. Hired in 1990 as the director of advertising, Lehr had five more titles during the ensuing 29 years before retiring after the IFA’s annual convention in February as executive vice president of development, marketing and conferences.
HomeVestors, the largest home-buying franchise is celebrating a notable milestone, signing its 1,000 franchise as the U.S. real estate market appears to be cooling from the absurd heights seen in recent years as inventory remains tight in key cities.
A small footprint can be a big win for the right concepts. As rents continue to rise and traffic patterns continue to shift, a small-format mobile retail outlet can slash overhead and keep operations efficient.
As New York City’s $25 billion Hudson Yards opens to the public, many in the retail and restaurant worlds will be watching to see if this largest private development in U.S. history can succeed with a mega-scale formula representing the biggest bet ever placed on in-person shopping, people watching and dining.
Just last September Kathleen Kuhn launched a new brand—PatchMaster, a drywall repair service. Six months later, the sister company to HouseMaster has signed its 50th location, reaching the milestone much faster than most.
“The men in my household had so much conviction that women were equal to men,” said Indra Nooyi, who went on to become PepsiCo’s first female CEO and spoke about her career today during the Women’s Foodservice Forum’s annual conference in Dallas.
North Carolina-based Golden Corral is finding riches along the West Coast, as the southern-themed grill-buffet chain begins to tap the massive California market after first opening in the City of Industry back in 2012.
Greg Graber has big plans for Huckleberry’s, the breakfast and lunch concept he took over in 2016 and has spent the past two years readying for growth. Graber will share Huckleberry’s story and investment opportunity during the Franchise Times Finance & Growth Conference.
Planet Fitness, the big-box gym with low-cost memberships, will partner with Kohl’s in 10 test stores to sop up 20,000 square feet of the clothing retailer’s excess space, allowing Kohl’s to “right-size”to 50,000 square feet and Planet Fitness to gain prime locations in large shopping centers.
Last year was more than a little volatile for public franchisors. According to the Rosenberg International Franchise Center, the 50 public franchise companies ended the year down 9.5 percent. That’s behind the general market, as measured by the S&P 500, which was down 6.2 percent in the last 12 months.
The last time Gigi’s Cupcakes changed hands, in 2016, the franchise founded by Gina Butler sold for $6 million to Key Corp. and its affiliate Fund Corp. Now MTY Franchising USA is offering $2 million cash, and Gigi’s is seeking additional qualified bidders before a planned March 25 auction date.
I had a great time interviewing Sean and Leigh Anne Tuohy last Tuesday at their home in Memphis, and also enjoyed staying in the new-ish Graceland Guest House where so many patrons were wearing fancy fringed cowboy shirts and glittery dresses that Elvis would have been proud.
Packaging is a hot topic, especially with off-premises channels growing across the board. In a partnership with the NextGen Consortium, Wendy’s is looking to develop more sustainable packaging for its products.
Speaking during a panel on balancing heritage and innovation at the IFA Convention in Las Vegas, Shane Evans, who launched Massage Heights with her husband, Wayne, and eventually brought in two brothers and her mom, said she was forced to reevaluate the structure in order to expand. Massage Heights also had to contend with some missteps in its early recruiting and franchise sales efforts.
They came from countries including Kenya, Hungary, Australia, Saudi Arabia, Indonesia and of course the United States to impress the NextGen competition judges and hopefully snag cash prizes and investors during the International Franchise Association’s annual convention Monday.