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Person in Mirror May Be Emerging Franchisor's Worst Enemy

Most speakers urge their audiences to turn off their phones and focus on the presentation, but not Philip Schram. “Take out your smartphone. Go on the photo app. Put it in selfie mode. Point the camera toward you,” he urged attendees at the IFA’s Emerging Franchisor Conference in Phoenix Tuesday morning.
11.07.2017

Harrowing Start for The Joint's CEO Led to Cultural Do-Over

Suppose you join a franchise system as COO and within a handful of weeks everyone resigns, cash dwindles and franchisees complain. If you're Peter Holt of The Joint Corp., you view it as an opportunity to re-build the culture from the ground up, he told the crowd at the IFA's Emerging Franchisor Conference today in Phoenix.
11.06.2017

Key Restaurant Credits at Risk in Tax Plan

Tax reform is grinding along in D.C., and some key tax credits are at risk in a new plan.
11.06.2017

Huey Magoo’s Starts Spreading Its Wings

The chicken tender-focused restaurant chain was bought by former Wingstop execs last year and has opened three locations since April.
11.03.2017

Super 8 Partners with Human Hug Project for Veterans

Super 8 has partnered with Human Hug Project, an organization founded by combat veterans to bring awareness to PTSD and dole out hugs to at-risk veterans. With this partnership, the company is committing to help the founders, Ian Michael, Gino Greganti and his wife, to accomplish their goal of hugging veterans at every VA Medical Center in the United States.
11.03.2017

Don’t Be Like Papa John

I’ve never met Papa John’s founder John Schnatter, but his recent decisions as CEO have exposed the company and its shareholders to needless ire. There are a lot of valid external reasons that could be blamed for lowering future sales projections, but pointing to something as divisive as NFL players taking a knee is absurd.
11.03.2017

Some Hail Return of Directory to SBA Loan Process

The U.S. Small Business Administration is creating a directory of franchise systems eligible for government-backed loans, and at least some lenders are hailing the move as good for the process of speeding loans to franchisees.
11.01.2017

3 National-Alamo ‘Zees Get Termination Notices; Attorneys Cry Foul

Alaska Sales & Service has built a $12-million business as a National-Alamo car rental franchisee since 1967. Corpat has been in the game since 1986 and posts $47 million in annual sales. And Midwest Car boasts $90 million a year from a franchise started in 1968. All three received termination notices effective January 14, 2018, from their franchisor, known as NACRS or National-Alamo Car Rental System, which their attorneys say are without cause and so constitute an unlawful breach of contract.
11.01.2017

Pro Image Sports Giving Franchise to Fan of World Series Winner

One diehard Houston Astros or Los Angeles Dodgers fan will win a free Pro Image Sports franchise to bring the largest sports fan gift shop to their town. The company will waive its $30,000 franchise fee to a dedicated fan of the winning World Series team.
10.27.2017

Arby’s Goes Big in Chicago, Including Downtown

Arby’s has signed development agreements to build 25 new restaurants in the Chicagoland area over the next five years, including the downtown area, creating nearly 700 jobs in the process. The company has made the Windy City a priority growth market for the brand, seeking to triple its footprint in the metro.
10.27.2017

Order Food Without Leaving Facebook

Several franchise brands and Facebook are coming together to capitalize on consumers’ desire for convenience by offering food ordering directly on the social media site or app.
10.26.2017

Office Pride Giving Away a Franchise to Honor Veterans

Many franchises offer significant discounts and deals to U.S. military veterans looking to break into franchising. Completely waiving the franchise fee in a Veterans Day contest, however, is certainly a new angle.
10.26.2017

United PF Continues March to Buy Planet Fitness ‘Zees

United PF Partners, winner of a Franchise Times Dealmakers award in 2016 for its complicated and ambitious formation, has added two more acquisitions of Planet Fitness franchisees, in Phoenix and New Orleans, to increase its operating club count by 11 clubs to 78 across 10 states.
10.25.2017

Most Franchises Struggle to Grow, but Then There’s the 20%

We routinely write about young franchise concepts because everybody likes to know what’s new in franchising, but a study released today by Franchise Grade shows how long the odds are for those so-called emerging brands. Just over 30 percent of brands that started four years ago had one or fewer locations, the study said.
10.24.2017

More of the Multi-unit News You Need to Know

Twice a month I’m plucking the key details from dozens of multi-unit development agreements to give you everything you need to know to stay informed and, of course, keep an eye on what the competition is doing.
10.20.2017

Hand & Stone Massage CEO Links Skincare to Sales Growth

Though it’s smaller in unit count by nearly 900 than the industry giant that is Massage Envy, Hand & Stone Massage and Facial Spa leads the segment in sales growth percentage for 2016.
10.20.2017

Muscle Maker Jumps On Reg A+ Bandwagon

T-shirts and pop-up ads are among the tools Muscle Maker Grill is using to promote its upcoming initial public offering via a new option known as Reg A+, said Bob Morgan, CEO of the franchised restaurant chain seeking just under $20 million. Regulation A+, passed as part of the JOBS Act in 2016, allows any qualified investor to buy shares in an IPO, in the past something that was effectively reserved for institutions and high-rolling insiders.
10.18.2017

Goodbye (Public) Ruby Tuesday

NRD Capital is set to take Ruby Tuesday private in a deal that values the storied casual diner at $335 million.
10.17.2017

Culver's Founder Took Long Path to Roark Buy

Craig Culver inked a deal last Friday with Roark Capital, the private equity firm that bought a minority stake in the 640-unit Culver’s chain, but it’s a move Culver had resisted for years.
10.17.2017

Employees Just Want to Belong, Dwyer COO Says

Everybody is talking about the labor shortage these days, and one of the most respected names in franchising, Mary Kennedy Thompson of the Dwyer Group, has several astute things to say on the topic as well as research to back it up.
10.13.2017

Fitlife Wants Bigger Piece of Prepared Meals Pie

Here’s the latest entry on the prepared meal scene—Tampa-based Fitlife Foods, which operates stores that sell nothing but already cooked meals ready for customers to pick up or to have delivered. Fitlife spent more than six years improving its business model, and is now rolling out a franchise program in Florida.
10.13.2017

‘On the Leading Edge,’ Kiddie Academy Climbs Franchise Times Top 200+ Rankings

Millions of parents need child care and increasingly, as our recently released Franchise Times Top 200+ segment numbers show, they want that care to include education. It’s double-digit sales increases all around for this year’s top three early education and care provider concepts, with Kiddie Academy leading the way.
10.13.2017

Consistency, not Magic, Propels Jersey Mike’s Up the Franchise Times Top 200+

Jersey Mike's jumps 14 spots to No. 102 on our annual ranking, and while the company’s president says he wishes he could point to one defining move Jersey Mike’s made last year to boost sales, the reason for the notable growth is much more basic.
10.11.2017

Conserva Irrigation Expands With New Deals

I interview a lot of business people about countless interesting companies in franchising, but every now and then one really sticks with me and gets my gears turning. The latest such example is Conserva Irrigation, a MN-based brand under the Outdoor Living portfolio that bills itself as the only national outdoor irrigation company founded on the concept of water conservation.
10.10.2017

Power Trio Backs DMK Burger Bar

Michael Kornick is not a very good person to talk to when you’re hungry and stuck in the office. He’s a five-time James Beard-nominated chef and one of three partners rolling out a franchising program for DMK Burger Bar, and he described the burger pictured nearby, along with the favorites of his partners’, in mouth-watering and excruciating detail one day this week, at lunchtime.
10.06.2017

Research Complete, Rave Tests New Ideas

Scott Crane joined Dallas-based Rave Restaurant Group as CEO in January, after the parent company of Pie Five Pizza and Pizza Inn had turned in some tough quarters and the former CEO was gone. Several months of research have led to some promising tests, especially of delivery at Pie Five.
10.06.2017

Planet Fitness Rises in the Franchise Times Top 200+ Ranks

For the big box, value-priced gym concept, it’s a leap President and CFO Dorvin Lively attributes to three factors: brand positioning, franchisees’ growth and attracting members.
10.06.2017

Gen Z Dipping Its Toes Into Home Buying

Who’s sick of reading about millennials? I am, and I am one, albeit on the crustier end of the scale. A new report from Zillow shows that Generation Z, those born between 1995 and 2010, are beginning to enter the housing market. It’s time to learn about these little tikes, and start drafting plans with their interests in mind.
10.05.2017

Your Guide to 2017's Top 200+

Now in its 19th year, 2017’s Top 200+ is bigger than ever before, with additional coverage and analysis throughout the Franchise Times website and in our October issue.
10.04.2017

Subway’s CEO Leads Lineup of Top 200+ Interviews

“It is our strategic plan to improve every consumer touch point,” says Suzanne Greco, the CEO of Subway and sister of its late founder, Fred DeLuca, in an exclusive interview with Franchise Times’ contributor Julie Bennett, available today in print and online. She is one of four CEOs profiled in the Franchise Times Top 200+ package, our annual ranking of the 500 largest franchise brands by global sales.
10.04.2017

CEO Dave Long On Orangetheory’s Explosive Growth

Fueled by franchisee development and a high-intensity, group interval training model that’s attracted tens of thousands of members, Orangetheory Fitness rocketed to No. 153 on the Franchise Times Top 200+, our exclusive ranking of the 500 largest franchises.
10.04.2017

Monster Tree Service Branching Out

Did you know that almost everything is franchised? It’s true, including tree removal services. From my own experience as a new homeowner, I know how much money can be made in this field. At Pennsylvania-based Monster Tree Service, recent growth has been coming at a breakneck pace—with expectations of growing the system 30 percent by the end of 2017.
10.04.2017

Franchising Deserves a Stake in Urban Planning

I’ve passed a milestone I’m quietly celebrating on this fine fall day. My first-ever magazine column, The Urbane Franchisor, is going strong after a year and a half in the pages of Franchise Times. Now more than ever, I’m convinced the franchise industry has much to gain by learning about modern trends in urban planning.
09.29.2017

Are Brand Events the Next Big Thing?

After writing a story about Tough Mudder transitioning from (somewhat crazy) endurance races into low-cost exercise gyms, I wondered what other brands might find value in creating an in-person event.
09.28.2017

Operator Adds 'No Buy' Push to Complaint Against Dunkin'

A franchisee claiming widespread discrimination against African-American women by Dunkin’ Donuts added a second punch to her lawsuit filed today: a coupon saying “Dunkin’ Discriminates” and urging people not to buy Dunkin’ products, which she plans to circulate on social media. Dunkin' Brands "categorically denies" the allegations of discrimination.
09.26.2017

Arby's Named One of Best Workplaces for Women

Arby’s has been named to FORTUNE’s 100 Best Workplaces for Women list. Arby’s is the highest-ranked restaurant brand on the list and is the only quick-service restaurant selected.
09.21.2017

Starting a Juice Concept With 5 Kids in Tow

Two young parents with five young kids stumbled upon an idea that seems crazy from an outside perspective: starting a food-based franchise from scratch as a way of improving their work-life balance. With seemingly no fear, they took the plunge and launched Clean Juice Bar in 2014.
09.20.2017

These 4 ‘Super Elements’ Are Key to Hiring the Right People

Last week’s IFA Franchise Action Network event in Washington, D.C., put the politics impacting franchising front and center. But mixed in with the various labor law concerns and worry about the joint employer rule was the general sentiment that it’s never been more difficult to find and hire the right person.
09.19.2017

Ethics Complaint Dismissed in SoR Case, 'Ambiguity' Remains

An ethics complaint against Craig Tractenberg, a prominent franchise attorney for Fox Rothschild in Philadelphia who represented School of Rock, was dismissed September 7 by the Disciplinary Board of the Supreme Court of Pennsylvania, but the contents of a letter “expressing this office’s concerns regarding his conduct” will not be made public under board rules.
09.19.2017

Liberty Tax Situation Not a Problem, General Counsel Says

It may seem awkward if your CEO gets booted by the board of directors but keeps his status as chairman, holds all the Class B shares and so retains the right to name a majority of board members, as happened to founder John Hewitt at Liberty Tax Service last week. But Liberty’s general counsel, Vanessa Szajnoga, doesn’t think so.
09.15.2017

Learn, Play & Grow (Really Fast) at The Learning Experience

The franchised education space is morphing from competitive to crowded, mirroring other categories—such as medical franchising—that is undergoing a massive shift away from established systems. The Learning Experience is growing rapidly and focusing on its corporate culture as the education category hits a critical inflection point.
09.14.2017

New Pillar to Post Owner Has Sept. 11 Story

This Monday, September 11, was a special day for Matt Robertie of Doylestown, Pennsylvania. He became a new franchisee for home inspection franchise Pillar to Post, 16 years to the day after the 2001 terrorist attacks.
09.13.2017

Joint Employer ‘Could Be Catastrophic’ for Franchise Model, ‘Zees Say

Hundreds of franchisees and franchisors are meeting with representatives and senators on Capitol Hill today as part of the International Franchise Association’s Franchise Action Network event and to push for support of the Save Local Businesses Act.
09.13.2017

Franchisors, ‘Zees Gather in D.C. to Talk Joint Employer Issue

Introduced in July by a U.S. House committee, the Save Local Businesses Act counters the NLRB’s August 2015 ruling in the Browning-Ferris Industries case that adopted a broad joint employer standard based on “indirect” or “potential control” of employees, meaning franchisors can be held liable for a franchisee’s employees.
09.12.2017

HealthSource Chiropractic Focuses on Injuries, Rehab

Compared with The Joint, a large chiropractic franchise that focuses on maintenance care, Ohio-based HealthSource Chiropractic is different, geared toward patients with fresh injuries looking for progressive rehabilitation treatment.
09.12.2017

Hurricane Harvey Relief From ‘Zees and ‘Zors, Part II

Countless other organizations are providing what they can to assist in the recovery efforts, and it’s nearly impossible to list all of them. Here are 10 other national franchise brands and franchisees harnessing their coast-to-coast presence in support.
09.12.2017

Hilton’s All Suites Keeps Rocking

Times are good in the hotel biz—really, really good—as a multi-year growth streak continues. As one nugget of continuing good news in the category, Hilton’s All Suites brand just released a midyear update that points to continued growth for the brand, and likely many others in hospitality.
09.08.2017

Toppers Pizza’s 'Big, Hairy, Audacious' Goals

With a meaty investment in consumer-facing tech and fast-rising unit growth, Wisconsin-based Toppers Pizza thinks it can challenge the biggest pizza brands after doubling in size over the last three years.
09.08.2017

Tropical Smoothie Café Eyes Minnesota Expansion

Tropical Smoothie Café positions itself as a healthier option in the fast-casual segment with flatbreads, sandwiches and wraps to go along with classic and “Superfood” smoothies, which is why company execs believe the concept is a perfect fit for an active, outdoor-focused Twin Cities metro population.
09.08.2017

Liberty Tax Founder Gets Boot, but He May Be Hard to Jettison

That bombshell the franchising world felt today was Liberty Tax Service announcing the termination of John Hewitt, who is the founder, chairman and CEO of Liberty Tax as well as the founder of competitor Jackson Hewitt and a giant in the business.
09.06.2017
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