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Hurry Up and Wait for SBA Help

The Small Business Administration shared its final guidance around the Paycheck Protection Program and financial institutions are reeling. But operators should get in line.
04.03.2020

Mayweather Boxing Sees Opportunity Amid Studio Shutdown

While the uncertainty is weighing on franchisees—“everyone is wanting to know when they’ll be able to reopen”—Mayweather Boxing CEO James Williams said there’s also opportunity to market memberships and even help franchisees in the sold-but-not-open stage find more attractive real estate.
04.03.2020

Walk-On’s Restaurants Go All In on Family Meals

Walk-On’s, the Cajun-themed sports bar and restaurant franchise partly owned by New Orleans Saints Quarterback Drew Brees, has gone all in on family-style meals after each of its 37 locations closed their expansive dining rooms due to the COVID-19 pandemic.
04.03.2020

Homecare Franchises On Front Lines of Virus Battle, Says Best Life Exec

Homecare franchises are on the front lines of the COVID-19 battle, and are seeing growth rather than shutdown. "We're hiring across the nation," said Best Life Brands' chief revenue and operating officer.
04.02.2020

Lawsuit Alleges Edible Arrangements Founder Is Self-Dealing

The franchisee association is suing Edible Arrangements and its founder, Tariq Farid, alleging "self-dealing" and improper use of the advertising fund among other complaints. Now they're adding retaliation to the list.
04.02.2020

AFC Urgent Care Franchise Gears Up to Fight COVID-19

Triage pods in the parking lots are among the innovations rolled out at five AFC Urgent Care clinics in Portland, Oregon, where owner Guru Sankar is trying to relieve an overburdened hospital and ER system while at the same time keeping his clinics' doors open.
04.02.2020

Can’t Pay Rent? Communication, Transparency Is Key

Today is a big mile marker in the COVID-19 pandemic—it’s the first time many business owners had to decide exactly what they were going to do about the rent bill.
04.01.2020

International Franchises Take Market-by-Market Approach to Pandemic Response

For brands with franchisees operating in regions around the world, they’re planning for what’s next—even as situations during the COVID-19 pandemic are sometimes wildly different from market to market.
04.01.2020

Sky Zone Plans More Non-Traditional Locations, Bad Timing Aside

If timing is everything, consider Sky Zone's first foray into the world of non-traditional locations as a case of the bad.
04.01.2020

Franchises Should Play Offense Not Just Defense, Buzz Brands CEO Says

"If it looks like you're overreacting, you're probably doing the right thing." That's a quote from Dr. Anthony Fauci, the nation's point medical man on the pandemic, that Kevin Wilson, CEO of Buzz Franchise Brands, takes to heart. But he also advised playing offense, on a webinar sponsored by FranConnect.
04.01.2020

How Franchises Are Helping Senior Citizens During COVID-19

A Taco John’s franchisee is offering free meals to elderly citizens, a Junk King franchisee has partnered with a local food bank to deliver meals to seniors stuck at home, and Assisted Living Locators has partnered with Love For The Elderly, a nonprofit organization that mails handwritten letters to seniors.
04.01.2020

A Guide to Franchise Registration State Filing Extensions

Several franchise registration states are making adjustments to filing deadlines and are updating other guidelines for renewals and applications in an effort to assist franchisors experiencing a severe disruption to their business.
03.31.2020

Yum CEO David Gibbs Foregoes Salary Amid COVID-19 Pandemic

Yum CEO David Gibbs joins other CEOs and business leaders in foregoing a salary as businesses around the world struggle to combat COVID-19.
03.31.2020

What Restaurants & Franchises Need to Know About the Payroll Loan Program

Options for beleaguered restaurants owners are mobilizing quickly. Here is what you need to know. The CARES Act, recently passed by Congress and signed by President Trump on March 27, allows the Small Business Administration to guaranty $349 billion in loans to small businesses that have been impacted economically by the COVID-19 virus.
03.31.2020

These Fitness Franchises Are Still Helping Us Sweat

Like their counterparts in the restaurant segment, fitness franchises have had to close their doors following various state mandates to slow the spread of the COVID-19 virus and, much like restaurants, they’re pushing their business model online. Perhaps better prepared for this shift thanks to the rise in at-home fitness classes, brands are rolling out virtual workouts and giving many people—FT’s editorial team included—a much-needed outlet as the lockdown continues.
03.31.2020

Restaurant Relief Fund Aims to Support Workers

With support from celebrity chef Guy Fieri, the National Restaurant Association Educational Foundation created a Restaurant Employee Relief Fund that will provide one-time $500 checks to restaurant workers.
03.30.2020

Off-premises Experts Share Actions to Implement Now

If your restaurant is keeping the lights on amid the coronavirus pandemic, status-quo business plans no longer apply. Two experts in the off-premises space are recommending operators make critical changes immediately to get through this crisis, while also setting their restaurants up for success when normalcy finally returns to the dining room.
03.27.2020

TruFusion Rolls Out Meditation, Self-Care Tips for Members

If your local gym isn’t closed due to COVID-19 already, it likely will be soon. TruFusion, an everything-in-one studio backed by athletes such as Russell Wilson and Alex Rodriguez, decided to offer online classes for members ranging from bootcamp to yoga to Pilates.
03.27.2020

Trump Signs 'Wartime Level' COVID-19 Response

A major COVID-19 relief bill approved by the Senate has been signed into law.
03.27.2020

Top Crisis Management Tips for Franchises

Franchises are—or should be—in the third wave of crisis communication, said Lorne Fisher, CEO of Fish Consulting. “It’s how do we re-engage with customers” and keep the brand relevant “even if you’re not open." Fisher and other industry professionals in PR and brand marketing offered tips for franchises as they navigate effects of the COVID-19 pandemic.
03.26.2020

9Round Pivots on Membership Strategy During COVID-19

9Round pulled out all the stops to make a slew of new online workouts for members as COVID-19 leads to mass closures.
03.26.2020

You Can Fight Insurers Denying Business Interruption Claims, Attorney Says

Franchisee attorneys Robert Zarco and his partners have a new big target: insurance companies, which are routinely denying business interruption claims made by restaurant, hotel and other operators amid COVID-19 shutdowns mandated by the states.
03.26.2020

Adjust but Don’t Stop Franchise Development, Brands Say

“This is the time for smart people … to double down and really become aggressive with what you’re doing,” said Bryon Stephens, co-founder of Pivotal Growth Partners, which focuses on accelerating emerging brands. “Be a contrarian” while others are pulling back.
03.25.2020

Franchises Offer Relief to Operators, With a Side of Encouragement

Franchisors are offering royalty and other relief to their franchisees during the COVID-19 crisis, along with advice and encouragement, while often feeling pain themselves.
03.24.2020

As Restaurants Pivot, FT Reporters Test Curbside Service

Red Robin smartly began investing in its off-premises channels a few years ago, bolstering its online ordering platform and partnering with third-party delivery services to meet consumer demand. But, as the brand noted back in 2018, the most profitable transaction is when guests order online and pick up their food in the restaurant, which saves on front-of-the-house labor and skips the commission charge normally paid to the delivery service.
03.23.2020

Data Quantifies Cratering Restaurant Traffic

While it’s probably obvious that restaurant traffic is down as state and federal mandates require the majority of U.S. dining rooms close, traffic and sales data show the full breadth of the damage so far.
03.20.2020

Restaurant Brands Quickly Pivot to Off-Premises Options

Wendy’s, McDonald’s, Starbucks and Chick-fil-A were the first brands to announce they would shut down dining rooms but remain open for delivery and to-go orders. Short of full closures, many restaurant companies are significantly tweaking operations as coronavirus-necessitated social distancing radically impacts the industry.
03.19.2020

Eureka Idea Leads Edible to COVID-Era Success

Amid all the chaos and fear, Edible Brands President Cheikh Mboup took a hard look at the company and how it could not just survive, but perhaps innovate.
03.19.2020

Expecting Job Losses, Industry Associations Call for Billions in Aid

The International Franchise Association and National Restaurant Association are requesting billions in industry-specific recovery funds as businesses are forced to close or adjust operations in an attempt to slow the spread of the COVID-19 virus. Job losses in franchising alone could be near 400,000, according to FRANdata.
03.19.2020

How Franchises Can Focus on Communication Amid a Pandemic

While scientists scramble to find a treatment for COVID-19, unprecedented quarantines and social distancing measures urged by the CDC have prompted closures of restaurants, bars, fitness clubs and other franchising sectors. This means a lot of business activity is grinding to a halt—except for drive-thru and delivery services.
03.18.2020

The Ultimate Challenge for Restaurants: Surviving COVID-19

With the COVID-19 pandemic in full force, what can you do to stay in business and protect the long-term viability of your restaurant operation? Two things are paramount: First, keep your employees informed and try to keep them working as much as possible. Second, as sales slow, cash must be protected at all costs.
03.18.2020

Franchises Face New Sick Leave Rules Amid COVID-19 Spread

As cities and states across the country order the temporary shutdown of bars, restaurants, gyms and other public gathering places in an attempt to slow the spread of COVID-19, franchise business owners are grappling with how and if they can continue to pay workers—and wondering what requirements new legislation could impose.
03.17.2020

4 Key Restaurant Tactics in the Time of COVID-19

There are several tactics restaurants could take as they operate during this uncertain time, but four stand out as must-address items.
03.13.2020

Rusty Taco Ready for Kick Off Under Inspire Brands

Rusty Taco is a bit of an oddity within Inspire Brands, but after many big changes, the concept seems poised to grow.
03.11.2020

Franchise Brands Detail Coronavirus Protections at FIC

As some attendees replaced hugs or handshakes with elbow bumps, we asked several attendees at the Franchise Investment Conference what they and their brands were doing to guard against COVID-19, also known as the coronavirus.
03.11.2020

Jimmy John's Parent Details New Development Strategy at FIC

Inspire Brands is promoting "cross-brand development" to prospective franchisees, trying to attract sophisticated, multi-unit operators who want to build Buffalo Wild Wings, Jimmy John's, Arby's and/or Sonic stores.
03.11.2020

Image Studios 360 Founders Pitch Lenders on ‘Bulletproof’ Concept

“We’re the premier luxury brand of the salon suite industry,” said Shaun Olsen, who with brother Jason Olsen began franchising Image Studios 360 in 2015 and have 29 open locations in 11 states. “Our franchisees are doing amazing.” The brothers presented March 10 at the Franchise Investment Conference.
03.11.2020

What Financial Markets Are Telling Us Now, at FIC

The current economic expansion is the longest on record, 127 months, said Peter Ricchiuti, and a lot of people think the good times will last forever. They believe the most dangerous words in investing, he added: "This time it's different."
03.11.2020

Go Xperia Details Plan to Buy, Then Franchise Experience Brands

Proprietors Capital Holdings, the owner of Pedal Pub since 2017, formed a new umbrella company called Go Xperia and embarked on a strategy to buy and franchise "experience entertainment" brands in four categories, said Go Xperia CEO Bob Ruhland at the Franchise Investment Conference today in Dallas.
03.10.2020

Modern Market Eatery Hopes to Become the Next Panera

“Our food tastes great in the moment and also feels great after,” said Renee Israel, Modern Market Eatery's chief franchise officer. Israel presented today at the Franchise Investment Conference, hosted by Franchise Times.
03.10.2020

Chicken Salad Chick Captures Franchise Times Deal of Year Award

Chicken Salad Chick's attraction of a much-larger majority investor, Brentwood Associates with its $2.4 billion fund, captured the Franchise Times Deal of the Year award today at the Franchise Investment Conference, and CEO Scott Deviney invoked an African proverb when accepting the award.
03.10.2020

Meineke Touts Incentives to Boost Multi-Unit Deals

“We are in deal mode,” said Devin Hughes, director of franchise sales at Meineke, which is looking to attract multi-unit owners. Hughes presented today at the Franchise Investment Conference, hosted by Franchise Times.
03.10.2020

The Buffalo Spot Aims to be ‘Disruptor’ in Wings Category

The Buffalo Spot is putting everything wing-lovers want at center plate, without the actual wing.
03.06.2020

Detail Garage 'Shine Shops’ in 500 Walmarts Anger Plaintiffs Suing Brand

An alert sent to Detail Garage franchisees last Saturday announced a deal to pilot "Shine Shops" in 500 Walmart stores that will sell popular Chemical Guys car-detailing products. A plaintiff in a lawsuit against Detail Garage founders calls the deal "complete madness."
03.06.2020

Yum CEO David Gibbs Shows Culture Focus with Heartstyles Acquisition

Yum has acquired Heartstyles, a leadership development program, to enhance company culture from the "corner office to the restaurant."
03.05.2020

Why Oxxo Care Cleaners Invites an Independent Franchisee Association

Most franchisors abhor (or at least dislike) when their franchisees want to form an association independent of corporate influence. The founder of Oxxo Care Cleaners, however, is exhorting franchisees to do so.
03.04.2020

How a Waxing Franchisee Spun Delays to Benefit Her Business

Julie Eash, a Waxing the City franchisee in Texas, faced seven months of opening delays—but she decided to keep her entire staff on payroll and turned it into a grassroots networking and volunteering opportunity.
03.03.2020

Franchise M&A Tips From FT Dealmakers Winners

Everybody wants a piece of the franchise M&A pie. Our interviews with the Franchise Times Dealmakers award winners reveal five franchise M&A best practices.
02.28.2020

U.S. Tim Hortons Franchisees Sue RBI Over Supply Costs

The Great White North Franchisee Association-USA is suing Tim Hortons USA and parent company RBI, alleging an “illegal and fraudulent business scheme” that aims to “convert the Tim Hortons franchise supply system into a supply chain business disguised as a franchise system.”
02.28.2020

Sanders' Pot Vow Boosts Cru Hemp Lounge, Weed Franchises

Bernie Sanders’ declaration about marijuana during the Democratic presidential candidates’ debate this week was a boost to Dennis McKinley. “I just heard Bernie Sanders say, if I’m elected, it will be legal,” said McKinley, who owns two cannabis franchises—Cru Hemp Lounge and Carolina Hemp Company—with business partner Greg George.
02.27.2020
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