Under a new licensing agreement and with the backdrop of low-contact restaurant operations persisting indefinitely, the restaurant industry will likely have a lot more pickup cubbies starting next year.
Saladworks recently partnered with Chowbotics and its robotic salad maker, Sally, which allows customers to build their own salads from 22 toppings in about 70 seconds. Eric Lavinder, vice president of development for Saladworks, says Sally is a key ingredient to growth for the salad franchise.
Chequan Lewis’s first experience with Pizza Hut occurred as a child through their Book It! Program, which since 1984 has encouraged reading in schools nationwide by rewarding students who meet their reading goals with a free personal pizza. Now, Lewis is the brand's first chief equity officer.
A familiar face popped up in an unfamiliar place during reporting for the Franchise Times Top 200+ ranking—Michael Arrowsmith, a long-time restaurant development executive, is CDO at Pinch A Penny Pool Patio Spa.
Two fitness franchises born in Australia and now pursuing U.S. expansion—F45 Training and the much smaller Body Fit Training—are suing each other in a long-running dispute over technology and business strategy.
When the pandemic first hit, Joe Giammona, CEO of the Driver Training Group, sprang into action to work with Washington’s state government to establish web-based driver education, something the state had never allowed before, as well as virtual licensing.
On solid footing heading into 2020, Bruster's Real Ice Cream braced for the worst with the arrival of the COVID-19 pandemic, but this crisis is yielding far different results than the one more than a decade ago, said CEO Jim Sahene.
Systemwide sales at Pizza Guys are up 30 percent over last year, said CEO Shahpour Nejad, with some restaurants seeing same-store sales jump as much as 80 percent. The 70-unit brand is pushing into Southern California and looking to grow in Oregon and Nevada.
Army veteran Raymond Kusch is Fit20 USA’s first investment partner and newest shareholder, as well as a member of the board of directors. Founded in the Netherlands, Fit20 features a 20-minute slow-motion workout once a week with a certified personal trainer.
Fifteen corporate-owned Steak 'n Shake restaurants were set to sell September 3 via public auction, a process that can benefit sellers that fail to find buyers for troubled stores in the traditional way, said Harold Bordwin of Keen-Summit Capital Partners, the firm that handled the transactions with NAI Global.
Franchising since May, sanitizing and disinfecting concept Safe From Spread has quickly grown to 17 franchisees operating nearly 40 territories. The company recently inked a contract with NBCUniversal for its operators to sanitize and disinfect locker rooms, studios and production trailers at NFL, PGA, LPGA and NASCAR events.
Pool Scouts, a residential pool cleaning and maintenance franchise, has seen a same-store network revenue increase of 74 percent during the pandemic as homeowners are spending more time in their pools, according to Pool Scouts president Michael Wagner.
If Uber and Lyft roll out a "franchise-like" model in California to avoid classifying their drivers as employees, as the New York Times reported they were considering in August, would that be good for franchising? Yes, said one franchise leader. No, said another.
The pandemic is speeding up the movement toward ibuying in residential real estate, in which institutional buyers use technology platforms to buy homes speedily and without seeing them in person. The "instant buying" trend is now being adopted by traditional real estate brokers, too.
With pandemic mask mandates, beauty trends are changing as lipstick sales are dropping and mascara and eyelash-enhancing service sales are growing. Case in point: An Amazing Lash Studios ‘zee has seen a 46 percent spike in year-over-year client leads since COVID-19 began.
Michael Moore, a Pizza Inn franchisee in Hobbs, New Mexico, spent the first week of August preparing to open for outdoor dining, going to considerable expense to put up a 30-foot-by-50-foot tent, outfitting servers and more. "We got it open," he said, on Friday, August 7. "We had a court order late that afternoon so we had to shut everything down."
Before coming to NRD Capital in 2017, John Teza spent 20 years on the operations side of the franchise equation at brands such as Jersey Mike’s and Quiznos. After three years largely spent building NRD’s technology portfolio, Teza made the leap back to a franchisor, joining Hand & Stone Massage and Facial Spa as president and chief development officer.
Scott Marr, founder of Koala Insulation, launched his first franchise concept, Fleet Clean USA, at 20 years old. Now 31, the entrepreneur shares his background, how he hated high school and that he’s “just not a spreadsheet guy.”
The talk was all tech at the Restaurants of the Future panel at the virtual Food On Demand Conference last week. But Editor Tom Kaiser ended with a "sentimental" question for the panelists. Does all the technology take the human element out of the dining experience?
In a wide-ranging conversation that hit on everything from leadership qualities and customer safety to the future of buffets and the value of drive-thru real estate, industry experts Greg Dollarhyde and Malcolm Knapp offered their take on what lies ahead for the restaurant business in 2021 and beyond.
McDonald's Corp. already had information on its servers about ex-CEO Steve Easterbrook's affairs with subordinates when agreeing last November to a separation package worth $57 million today, Easterbrook's attorneys said in a filing last Friday. They asked a judge to throw out McDonald's lawsuit filed August 10.
Taco John's suburban Minneapolis office is also a franchise support center, noted Jim Creel, and an extension of a collaborative culture he’s worked to revive with franchisees since taking over the chief executive post in August 2016.
Two investors who were also The Gyro Shack's largest franchisees, with four locations in Boise, Idaho, have purchased the brand and plan to restart a franchising program that foundered after a promising push beginning in 2015.
Pieology’s flex model, which gives franchisees more autonomy than is typical in a franchise system, was especially attractive to Ben Tsen and his TZG Partners as they sought a U.S. pizza brand to bring to China. It’s since proven vital to Pieology’s launch in Shanghai, where one restaurant is open in the Jing’an District and another will follow August 18.
Back in April, CtW Investment Group issued a proposal urging shareholders to vote against the re-election of McDonald’s longtime board Chairman Rick Hernandez and its compensation committee Chairman Richard Lenny. The failed proposal is again shining light on the board’s decisions, now that McDonald’s Corp. sued Easterbrook alleging he lied about affairs with three additional employees and attempting to claw back a lucrative severance package.
“At a time when most sit-down restaurants are wondering whether they’ll survive, we’re thinking about thriving like we haven’t in years,” said Steve Provost, chief concept officer for Chili's parent Brinker International. Provost and DoorDash's Toby Espinosa discussed their partnership during a session at the Food On Demand Conference this week.
What is it like to run a restaurant reservations platform during a pandemic, Food On Demand Editor Tom Kaiser asked the founder of Tock to kick off today's virtual FOD conference. "It took work that was interesting, and made it important," replied Nick Kokonas in a pragmatic and hopeful discussion about third-party delivery and the survival of restaurants.