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A Notebook Full of Stories from the IFE

When the founders of Cinnaholic got an offer on Shark Tank four years ago, they took the money on the TV show itself but didn’t sign the contract afterward. Why? “Different visions. They didn’t want to franchise,” said Marty Welch about the Shark Tank judges. Welch was one of many engaging individuals exhibiting at the International Franchise Expo in New York City last week.
06.06.2018

‘Big Ambitions’ as Harvest Acquires Dwyer Group

One every four months. That’s the number of acquisitions, or 11 in total, the Dwyer Group made since August of 2014 when The Riverside Co. acquired the franchisor. Harvest Partners of New York is the new majority investor, announced June 4.
06.06.2018

Manna Buys Growth Without Giving Up Equity

When a large franchisee wants to make a big acquisition, it typically means giving up equity.
06.06.2018

Planning Protest, Tim Hortons Zees ‘Will Not Be Intimidated’

A group of Tim Hortons franchisees in Canada plan to gather June 20 at the head office of parent company Restaurant Brands International to protest RBI’s termination of franchisee Mark Kuziora, the named plaintiff in GWNFA’s lawsuit against the brand that seeks more than $500 million in damages.
06.06.2018

More International Buzz for Mosquito Squad With Indonesia Deal

After launching in East Africa earlier this year, tick and mosquito control franchise Mosquito Squad added another international deal to its development lineup, this time in Indonesia.
06.01.2018

Dinner with the New Famous Dave

Having dinner with “Famous” Dave Anderson is a treat; there are just not many people as excited about food as he is. And with a new look for the restaurant and some delectable new menu items, there’s a lot to be excited about as the 24-year-old brand gets a refresh.
06.01.2018

Small Business Optimism Hits Record High

Are you having a good day? If so, you’re in good company, as small business sentiment has reached a new high driven by the strongest local economic outlook on record, a “firmer hiring environment” and a stronger backdrop for investment according to MetLife and the U.S. Chamber of Commerce.
05.30.2018

Domino’s new Hotspots get Major Marketing Push

Domino’s put a huge marketing push behind Hotspots, the 150,000 new non-traditional addresses to which Domino’s will deliver, including a new national TV spot and the company’s first-ever print ad in the New York Times.
05.29.2018

Fireman Capital Boosts Anytime Fitness Operator Bandon

Bandon Holdings, the biggest franchisee in the Anytime Fitness system with 38 gyms, has gained a majority investment from private equity firm Fireman Capital Partners that will allow the Texas-based partnership to become even larger.
05.25.2018

After Curves, Gary Findley Loves the Franchising Ride

“That Curves ride was a ride I’ll never see again, but now here I am, 56 years old, two grandbabies, but I still love what I do. I love, love, love franchising,” says Gary Findley, the subject of next month's The Boss column in Franchise Times with outtakes featured here.
05.25.2018

Greene Turtle, But Not McD’s, Says Goodbye to Straws

It’s the final straw for The Greene Turtle, and that’s a good thing, is how Greg Pitkoff of Grip Communications cleverly put it, with the 46-unit sports bar and grill announcing its restaurants would go straw-free as of yesterday, May 23.
05.24.2018

Robin Autopilot Puts Robo-Mowers to Work in U.S.

Justin Crandall, co-founder of Robin Autopilot, doesn’t want you mow the yard. He’d prefer you install one of his robotic lawn mowers instead.
05.24.2018

International Deal Could Add 2,000-plus Pizza Huts to the Map

Pizza Hut already says it has more restaurant locations in the world than any other pizza company: nearly 17,000 in more than 100 countries. Now the brand is planning another international push, this time with Madrid-based pizza giant Telepizza Group.
05.23.2018

Tough Mudder Bootcamp Forges Ahead, Opens Flagship

In the six months since we brought you the story about rough-and-tumble Tough Mudder expanding into the fitness business, the brand has crossed some impressive milestones as it prepares to open its new flagship location in Massachusetts.
05.23.2018

The Culpability Question in RMH Franchise Bankruptcy

The second-largest Applebee's franchisee filed for bankruptcy protection, dragging a ‘zor-‘zee spat out into the open.
05.18.2018

El Pollo Loco Verdict Makes ‘New Law,’ Attorney Says

A California court’s $8.8 million jury award to El Pollo Loco franchisees Michael and Janice Bryman in early May breaks new ground in franchise law, said their attorney, Robert Zarco of Zarco Law in Miami, although the franchisor said it will appeal the verdict and outside attorneys don’t necessarily see it the same way.
05.18.2018

Denny’s Targets the ‘Everyman’ in International Expansion

“Denny’s has been off again, on again with international,” said Steve Dunn, the company’s chief global development officer. Now the brand is focusing its efforts on finding experienced operators in countries and regions where Denny’s is already in demand.
05.17.2018

King’s Bierhaus Partners With Fransmart

At the Franchise Times Finance & Growth Conference, I was extremely impressed by Philipp Sitter of King’s Bierhaus, a German beer and bratwurst concept based in Houston. As he seeks to grow beyond its single company unit, I was pleased to see news that the brand partnered with Fransmart to aid its expansion.
05.17.2018

Main Squeeze Juice Co. Partners With Marques Colston

Main Squeeze Juice Co. and former New Orleans Saints wide receiver Marques Colston have announced a partnership to open a flagship store on Magazine Street in New Orleans. Colston and his wife, Emily, will also assist the brand’s executive team to support its national expansion plans.
05.17.2018

Dwyer Group Brands Finally Acting ‘Neighborly’

Dwyer Group CEO Mike Bidwell says a longstanding company vision to market a family of brands is in place, and he's gearing up for a nearly $2 billion year.
05.16.2018

NLRB Move on Joint Employer Could ‘Accelerate’ Resolution​

The National Labor Relations Board said last week it may take up the joint employer issue and resolve it by means of rulemaking, a move that many in franchising say they’d welcome.
05.15.2018

Cooking Commodities: More Brands Buying Whole Ingredients

Some brands are going beyond fresh, using whole ingredients right from the farm, fishery or field.
05.09.2018

Edgy Ads, Low Food Costs, All Part of Teriyaki Madness

Teriyaki Madness CEO Michael Haith’s presentation started with a rap on Asian food: “Teriyaki madness, you’ve got to have this, if you haven’t had this, teriyaki madness," (repeat again and again at a staccato cadence).
05.09.2018

With a Whoosh, Sub Zero Creates Spectacle and a Treat

“I’ve been waiting for this presentation all day,” said a man in the front row as SubZero Ice Cream founders Jerry and Naomi Hancock hauled in their equipment—three gallons of cream, a stainless steel bowl, a big blue cooler on wheels and, most unusually, a 50-liter tank of liquid nitrogen at a cool minus-350 degrees F.
05.09.2018

ZIPS Dry Cleaners CEO Wants to See Your Dry-Cleaning Bill

Drew Ritger wants to see your dry cleaning bill. Go ahead, take it out and see how much it cost to get your jacket or shirt cleaned.
05.08.2018

Smoothie King Catches the Fitness Wave

You might not know it at first blush, but Smoothie King CEO Wan Kim is a hilarious and entertaining guy, which I learned over dinner a few years back in the company’s previous home in New Orleans. His presentation at the Franchise Times Finance & Growth Conference was funny and direct as the company rides a wave of enthusiasm for health and fitness across the globe.
05.08.2018

Black Bear Charging Eastward

Twenty-three years after starting the company with $15,000 that came, in part, from selling his boat, Black Bear Diner CEO and co-founder Bruce Dean never thought he would be here at the helm of a successful brand that’s suddenly breaking out and epitomizing the American Dream.
05.08.2018

Del Taco's ‘QSR Plus’ Position Continues to Pay Off

The repositioning of Del Taco as a “QSR plus” concept is working, says CFO Steve Brake, and last week the Lake Forest, California-based Mexican brand reported its 23rd consecutive quarter of same-store sales growth for company-owned restaurants.
05.08.2018

Never Sell a Deal You Wouldn’t Sign Yourself, NRD’s COO Says

Susan Beth brings an operator’s mindset to her COO role at NRD Capital, winner of a Franchise Times Dealmakers award at a gala luncheon today, for the private equity firm’s acquisition of Ruby Tuesday last December. So her advice for other dealmakers is no surprise.
05.08.2018

Wendy's Strives to Delight the Customer, Engage the Operators

Wendy's Chief Development Officer Abigail Pringle kicked off the franchise presentations at Franchise Times' Finance & Growth Conference.
05.08.2018

Testing Cupping, Float Tanks, Elements Massage Aims to Innovate

While other franchised massage brands are leaning heavily toward skincare and other beauty services, Elements Massage wants to innovate, says CEO Jeremy Morgan.
05.08.2018

For Honey Do Founder, Corporate Stores Lead to Product Rollout

Brad Fluke, CEO and founder of The Honey Do Service, which sends general contractors to your house to take care of all homeowner needs, owns two corporate stores for two good reasons, he told the audience at the Franchise Times Finance & Growth Conference today.
05.08.2018

Wing Zone to Re-Brand as WZ Eats After Tough Year

After a “brutal year in the wings business” in which product prices soared and Wing Zone closed 17 stores, the 25-year-old franchise born out of a Florida frat house is re-branding as WZ Eats, CEO and co-founder Matt Friedman announced at the Franchise Times Finance & Growth Conference today.
05.08.2018

‘Radical’ Change Leads to Salsarita’s Growth, FGC Speaker Says

Phil Friedman bought Salsarita’s in 2011, and for a while operated it just as it was. But about four years ago he decided a complete overhaul was in order. “I thought it needed a radical change,” he told the audience at the Franchise Times Finance & Growth Conference today.
05.08.2018

Tim Hortons Prez Touts Plan to Change Narrative

When Alex Macedo took the president’s role at Tim Hortons in December 2017, he stepped into the midst of franchisee dissent on both sides of the border. Starting the first week of May, he’s trying to change the narrative by taking management’s story to the public and to the franchisees.
05.07.2018

Togo’s Sprucing the Place Up

Togo’s, the California-based sandwich chain known for meaty sandwiches, has announced a systemwide refresh of the brand complete with a new anthem, “True to the Sandwich,” and a new Pretzelrami signature sandwich.
05.04.2018

Nine Free Franchise Ideas

After four years at Franchise Times there are a few concepts I’m still waiting for. Perhaps they don’t yet exist, but I want them—and this is an industry based on giving the people what they want. Here are nine free franchise ideas in the food, retail and experiential categories.
05.04.2018

Judge Mulls Proposed McDonald's/NLRB Settlement

More than three years have passed since the National Labor Relations Board’s bombshell in late 2014, when it said it would hold McDonald’s liable for alleged workplace violations along with its franchisees as a “joint employer.” Now a federal judge is considering a proposed settlement.
05.03.2018

Sweetfrog Acquires 5 NY Hoopla Frozen Yogurt Shops

In its first deal as part of an acquisition and rebranding strategy announced last year, Sweetfrog Frozen Yogurt acquired five New York-based Hoopla Frozen Yogurt locations in Camillus, Middletown, New Hartford, Newburgh, and Poughkeepsie.
05.03.2018

Subway’s CEO, Who Stepped Up After Tragedy, to Retire

Suzanne Greco’s retirement from Subway, announced yesterday, ends her tenure as chief executive of the world’s largest restaurant company, a position she took after the death of her brother and company founder Fred DeLuca in 2015 left the company reeling.
05.03.2018

Juice It Up’s New Owner, Britt Capital, Likes to Buy and Build

Juice It Up is the second acquisition in 12 months for Britt Private Capital, a young family office founded by Chris Britt that allows the West Coast-based financier to shed the stricter time requirements of private equity funds.
04.27.2018

Market Force Releases Massive QSR Preferences Study

A new, large-scale consumer study conducted by Market Force Information reveals America’s favorite quick-service restaurant chains in five popular food categories: burgers, sandwiches, Mexican, pizza and chicken. The study found In-N-Out is America’s favorite burger chain, Wawa ranked first for sandwiches, Chipotle for Mexican food, Pizza Ranch for pizza and Chick-fil-A for chicken.
04.27.2018

New Wyndham Property Boosts Newark’s Renaissance

There are few news tidbits I enjoy more than a franchise business contributing to a city’s turnaround. The latest example of that is TRYP by Wyndham opening its latest hotel in the heart of downtown Newark, New Jersey, which has been seeing significant revitalization through business development and its blooming art and cultural scene.
04.27.2018

More From Our Cover Subject, HFC’s Shirin Behzadi

Check out more from my conversation with Shirin Behzadi, CEO of Home Franchise Concepts, in which we cover everything from doing what's best for franchisees to taking ownership of your work.
04.27.2018

TGI Fridays CEO to Talk Growth at Finance Conference

Aslam Khan, the mega-franchisee at Falcon Holdings who took the chief executive job at TGI Fridays last year, will reveal his growth plans for the legacy chain at the Franchise Finance & Growth Conference May 7-9. His much-anticipated talk follows a months-long listening tour with franchisees to hear their concerns.
04.25.2018

Orangetheory Continues to Accelerate Growth in Q1

In announcing its first quarter growth numbers today, Orangetheory Fitness noted its 61 new studio openings throughout the world, along with the franchise's 54 signed lease agreements and 34 franchise agreements.
04.24.2018

China, Saudi Arabia Up Next as Sylvan Learning Expands Overseas

Sylvan Learning is taking its tutoring programs to China, where the franchise has plans to develop 200 locations over the next 10 years. In Saudi Arabia, franchisee Haitham Ahmed is set to open his first Sylvan location this month, with a goal to open at least 10 total.
04.20.2018

Who Will Do Our Stuff For Us?

As more of our economy is digitized and desk based, American consumers increasingly rely on the manual labor of others to enable our cushy lifestyles. With almost-crippling labor shortages in everything from quick-service restaurants to handyman-style companies that clean, care, repair and renovate, who’s going to actually do this work as the labor pool shrinks even more?
04.20.2018

Marco’s Opens 900th Location in Puerto Rico

It’s truly hard to imagine what life is like for our fellow Americans down in Puerto Rico, who are still grinding their way through many lingering aftereffects of Hurricane Maria’s devastation. On a brighter note, Marco’s Pizza has announced that its 900th location has opened in the island city of Bayamόn—a minuscule piece of good news on an island that was already in dire straits before the hurricane ever made landfall.
04.20.2018

Restaurants Expect High Traffic for 4/20 Offers

A lot of hungry, funny smelling people are out and about today and restaurants are taking full advantage.
04.20.2018
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