TGI Fridays named Hilton Worldwide vet Robert Palleschi as its new CEO to replace Nick Shepherd, who resigned in October.
Smashburger appointed Michael Nolan as executive vice president-chief development officer. In his new role, he will oversee development, franchise sales and IT.
Gordon E. Logan has been named vice president of operations for Sport Clips Haircuts. Logan, the son of founder Gordon B. Logan, was senior director of operations.
Retro Fitness appointed Rebecca Foth as vice president of real estate. Foth will oversee nationwide growth plans, including California, Texas and Florida markets.
Tint World Automotive Styling Centers hired Craig Shelby as its franchise operations manager.
Uncle Maddio’s hired Jocelyn Blain as chief development officer. “Jocelyn’s experience and adept leadership skills are what we need during this busy and exciting time for the company,” said CEO Matt Andrew.
Johnny Rockets expanded its franchise development team with the appointment of Crystal Wells to director of franchise sales.
Stefanie Rakes is the new director of development for non-traditional venues at Le Duff America. Rakes takes responsibility for its la Madeleine Country French Café, Brioche Dorée and Bruegger’s Bagels brands.
Massage Envy hired Joseph Magnacca as its new CEO. Former CEO Dave Crisalli will continue to serve on its board of directors.
The Honey Baked Ham Co. named Horace Williams as senior director of franchise operations.
Penn Station East Coast Subs hired Jeff Frydrych as area representative for the Nashville, Bowling Green and Evansville markets.
East Coast Wings & Grill promoted Stacey Kane to chief marketing officer. Kane joined the company in February 2015 as VP of marketing.
Orangetheory Fitness hired Tim Tanguay as chief financial officer and Leslie Daley as chief learning officer. In addition, Paul Reuter was promoted to vice president of area representative development, Dan Adelstein to vice president of franchise sales and real estate and Grace Pineda to vice president of operations.
Bottle & Bottega’s new exec aims for next level
Following a three-year stint as the vice president of franchising at 1-800-Flowers.com, James Franks is now head of Bottle & Bottega’s franchising department.
CEO Nancy Bigley said, “James is the type of high-caliber franchise development leader that can take our brand to the next level.” Bigley and Franks have been acquaintances since meeting at an IFA conference in the late 1990s.
Franks, owner of The Franks Group franchise consultancy, will work closely with the Chicago-based Bottle & Bottega management team to build up the brand in anticipation of further growth.
“I’ve been lucky to be a part of new launching or relaunching of brands in my 20 years of experience, and I have a reputation of building those brands correctly with the right franchisees and the right growth,” he said. “We’re excited to put a plan in place for solid, controlled growth and take the foundation that Nancy and her team have put in place to the next level.”
Franks says its biggest opportunity is showing potential franchisees everything it has to offer in terms of internal systems, the ambiance of its studios and its brand culture. Long term, his plan is to build up the company’s franchise department and then “work myself out of a job.”
As more players enter the paint-and-sip category, Franks sees increased competition making the “battle even more fun.” Prospective franchisees, he added, have grown more sophisticated with all the tools they now have for evaluating and selecting franchise brands.
Part of that battle, he said, is evolving the brand to find additional uses for its studio space, beyond the traditional wine tasting and painting sessions.
“If you look at any industry that’s built to last or one that didn’t last, they didn’t evolve with the times and that’s what sets Bottle & Bottega apart, Franks said. “We’ll be evolving and not stuck in the same old rut.”