Many people talk with their hands. Dan Duffy, CEO of United Real Estate, speaks in metaphors, like this one to explain his real estate brokerage’s 127 percent sales growth in 2020 from the year before, the best in the real estate services category.

In March 2020, Jersey Mike’s was the only store open in some strip malls. When others put their heads down, CEO Peter Cancro did the opposite. Even as some on his own management team urged caution in the face of a global crisis, Cancro pushed forward with a top-to-bottom brand update.

When two college buddies founded College HUNKS in 2003 out of a cargo van, their primary service was junk hauling. It wasn’t until early 2010 that they added moving services—which, as of 2020, eclipsed junk hauling and accounted for 60 percent of systemwide sales, said President Roman Cowan.

Franchisees and franchisors are raising big money through regulation crowdfunding. Pure Green, a smoothie and bowl franchise, crowdfunded more than $1 million in 2020, and PJ Western, the Papa John’s master franchisee for Russia and Central Europe, seeks to raise at least $1 million in an up…

The new Labor Department inflation reading showed the largest year-over-year jump since August 2008, a 13-year high. In the latest report, the Consumer Price Index hit 5.4 percent, well above the 2 percent goal held by the Federal Reserve.