Franchises that attracted loads of new customers with their hastily rolled out online offerings amid COVID-19 face a new challenge—how can they convince those newbies to visit their bricks-and-mortar stores as society opens back up? Modern Market Eatery, CycleBar and Painting With a Twist showed us their playbooks.
Tim Lightner, who owns four Two Men and A Truck locations in Wisconsin, shares how he found success as an “essential” business operator in 2020, including acquiring another location during a pandemic.
Regulators in California slapped Burgerim with a desist and refrain order and said the burger franchise must offer rescission, meaning cancel contracts, to all franchisees, refund fees collected and “financially place the franchisees in the position they were in before they entered into the franchise agreement.”
Like most businesses, City Wide Facilities Solutions had a tumultuous 2020. In what was already set to be a year of change, including a rebranding and tweaks to lay a foundation for further growth, the COVID-19 pandemic was a major curveball.
Americans are consumers, pointed out Eric Miller, “and we never throw stuff away—we store it. You drive through the suburbs and people don’t park in their garage because it’s full of stuff.”
Rich and Andrew Krumholz of Delight Restaurant Group over-invest in training and demonstrate a career trajectory for employees to ultimately improve performance in their two QSR brands.
Under the leadership of a new brand-fanatic CEO and well-capitalized ownership group, Tijuana Flats is back in the franchise game.
In 2008, Chris DeJong missed qualifying for a spot on Team USA for the Summer Olympics in Beijing by just three-tenths of a second, beat by Michael Phelps, now the most decorated Olympian of all time with 28 medals. The loss effectively cemented the end of DeJong’s Olympic dream. Ranked fift…
Editor Laura Michaels asks the tough questions—What superhero power would you most like to have? What’s the weirdest thing you’ve ever eaten?—to show a side of franchising execs you don’t normally see.
Alysse Scaturro helped introduce Orangetheory Fitness to North Carolina’s Charlotte market, first as a sales associate and manager before she eventually became a franchisee, growing Orangetheory’s footprint in the region to 14 studios. Still an owner in that brand, Scaturro and husband Lou r…
Franchisors, whether their system had what’s becoming known as a “COVID bump” or a “COVID slump” in 2020, are st…
Roman Cowan came from humble beginnings in Jamaica and worked his way up through the ranks. Now, he’s the presid…
Gil Gonzalez became Detail Garage's first franchisee when he bought store No. 4, in 2016 in California. He notes…
Describing himself as a Southern boy who grew up on a ranch, Dr. Fredrick Jacobs says the idea to create his own…
Today, Flynn Restaurant Group is weeks away from closing its acquisition of the bulk of NPC International, addin…
Many home services businesses were deemed “essential” when COVID-19 shutdowns began, leading some away from corp…
Andrew Lawrie’s College HUNKS franchise dropped 42.9 percent in sales Q2 of 2020, but he ended the year up 3 per…
The perpetual labor headache didn’t get any easier when the pandemic hit. For senior care franchises such as Gol…
When Beth Berger, along with her husband, Tom, and brother, began investigating franchises in 2017, they created…
The Franchise Times Restaurant 200 list of the top 200 restaurant franchisees.
Congratulations to our 2020 class of Legal Eagles. These attorneys live and breathe franchising and understand the nuances of this unique business model at a deep level.
The Franchise Handbook is the first place to start your journey into franchising. We have selected the best franchise opportunities, financial contacts and vendors to navigate you to success.
