Presented July 21, 2021 • 1:00PM CST

QSR Staffing Solutions During the Labor Crisis

The labor crisis has compounded the difficulties QSR locations face when it comes to staffing. High turnover rates and shallow applicant pools have made it extremely tough to maintain any sort of balance in the hiring process, and many owners/operators must take on the duties of missing staff members on a daily basis. The panelists will address the current challenges within the industry and share best practices to attract, hire, and retain quality employees.

Presented June 29, 2021 • 1:00PM CST

Why Convenience & Conversation Are the Future of Commerce

The consumer world is all digital-first, and c-commerce is where it’s at in 2021! The June 29 discussion will give you insight on Why Convenience & Conversation are the Future of Commerce for multi-location brands. Chad Jordan of SOCi, the all-in-one localized marketing platform specifically built for multi-location marketers, will help you master turning 2021’s digital trends into conversions. Key takeaways will included: Analyzing the timeline of the quick shift to local first & the impact that has on your business; evaluating the rise of c-commerce – what are the best practices for localization?; and defining the key to accelerating out of the crisis.

June 10, 2021 • 10:00AM CST

Legal Eagles Roundtable

Get a little pro bono legal insight from our roundtable of esteemed franchise law professionals as we look ahead to 2021 and beyond. From FDDs to the FTC, COVID and new rules for franchising, we are shining the light on some of the key legal issues franchisees and franchisors need to understand.

April 28, 2021 • 1:00PM CST

Is Your Franchise’s Technology Optimized for the New Normal?

With the impact of the pandemic and customer needs shifting, agility in technology is more important than ever. There is a greater demand for more innovation in upgrading technology infrastructure that supports the modern experiences that customers expect. Franchises are not only expected to deliver these new experiences seamlessly, but also to reap larger results while overcoming flat or shrinking budgets. Businesses cannot sit still, or they will fall behind and be passed by. Join us as Adam Ipock, senior director of IS technical services at Boddie-Noell Enterprises, the largest CKE Restaurants franchise operator, and Kirk Waddell, EVP of technology at One Source, discuss best practices around optimizing strategic technology to stay ahead of the competition.

January 28, 2021 • 1:00PM CST

Legal Experts Weigh in on Screening's Hottest Topics

Join Pamela Devata, Partner at Seyfarth Shaw, and Bret Jardine, Executive Vice President and General Counsel at First Advantage, as they discuss the hottest topics in background screening today--particularly the issues concerning the staffing and franchise industries. Tune in to learn more about: Fair Credit Reporting Act (FCRA) Compliance Joint employer considerations when conducting screening Best practices in “sharing” of the reports/information How to maximize efficiencies in your background screening process/procedures