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Past Webinars - Recordings Available After Registering

QSR Staffing Solutions During the Labor Crisis:

July 21, 2021 - 12:00pm Central

The labor crisis has compounded the difficulties QSR locations face when it comes to staffing. High turnover rates and shallow applicant pools have made it extremely tough to maintain any sort of balance in the hiring process, and many owners/operators must take on the duties of missing staff members on a daily basis. The panelists will address the current challenges within the industry and share best practices to attract, hire, and retain quality employees.

Register Here: https://attendee.gotowebinar.com/register/4968071138488477967

Why Convenience & Conversation Are the Future of Commerce

June 29, 2021 - 1:00pm Central

The consumer world is all digital-first, and c-commerce is where it’s at in 2021! The June 29 discussion will give you insight on Why Convenience & Conversation are the Future of Commerce for multi-location brands. Chad Jordan of SOCi, the all-in-one localized marketing platform specifically built for multi-location marketers, will help you master turning 2021’s digital trends into conversions. Key takeaways will included: Analyzing the timeline of the quick shift to local first & the impact that has on your business; evaluating the rise of c-commerce – what are the best practices for localization?; and defining the key to accelerating out of the crisis.

Register Here: https://attendee.gotowebinar.com/register/1441968133960383760

Legal Eagles Roundtable

June 10, 2021

10:00 am - 2:00 pm Central

Get a little pro bono legal insight from our roundtable of esteemed franchise law professionals as we look ahead to 2021 and beyond. From FDDs to the FTC, COVID and new rules for franchising, we are shining the light on some of the key legal issues franchisees and franchisors need to understand.

Click here to register

Is Your Franchise’s Technology Optimized for the New Normal?

April 28th, 2021 • 1:00 PM Central

With the impact of the pandemic and customer needs shifting, agility in technology is more important than ever. There is a greater demand for more innovation in upgrading technology infrastructure that supports the modern experiences that customers expect. Franchises are not only expected to deliver these new experiences seamlessly, but also to reap larger results while overcoming flat or shrinking budgets. Businesses cannot sit still, or they will fall behind and be passed by. Join us as Adam Ipock, senior director of IS technical services at Boddie-Noell Enterprises, the largest CKE Restaurants franchise operator, and Kirk Waddell, EVP of technology at One Source, discuss best practices around optimizing strategic technology to stay ahead of the competition.

In this 45-minute interactive webinar, you will learn:
• Strategies to optimize technology while reducing costs and mitigating downtime.
• Tips to stay ahead of customer experience, point of sale (POS) needs and trends .
• Choosing to outsource technology services and how to gain corporate buy-in.
• Critical technology needed for employee training, scheduling, and retention.

Click here for more information: https://www.onesource.net/

Click here to register: https://attendee.gotowebinar.com/register/4949881915594082320

Legal Experts Weigh in on Screening's Hottest Topics

January 28, 1:00 M CST | 2:00 PM EST

Join Pamela Devata, Partner at Seyfarth Shaw, and Bret Jardine, Executive Vice President and General Counsel at First Advantage, as they discuss the hottest topics in background screening today--particularly the issues concerning the staffing and franchise industries. Tune in to learn more about: Fair Credit Reporting Act (FCRA) Compliance Joint employer considerations when conducting screening Best practices in “sharing” of the reports/information How to maximize efficiencies in your background screening process/procedures

Presenters: Pamela Q. Devata, Esq. Partner, Seyfarth Shaw LLP Ms. Devata is a partner in the Labor and Employment Practice Group of Seyfarth Shaw LLP. She specializes in all aspects of employment defense including counseling, training, and litigation. Ms. Devata has a special emphasis on the Fair Credit Reporting Act (FCRA) and state laws effecting background screening. She counsels both employers and providers (resellers and consumer reporting agencies) of background information on compliance requirements under the FCRA and related state laws, and has been involved in extensive class action and single plaintiff litigation relating to these issues. Ms. Devata is a past member of the Board of Directors of the Professional Background Screeners Association.

Bret Jardine, ESQ, Executive Vice President and General Counsel, First Advantage Bret Jardine leads legal counsel for First Advantage with responsibility for all legal affairs from corporate governance to litigation management and regulatory compliance. In practice for over 25 years, Bret brought his experience as a litigator, including class actions and regulatory inquiries, as well as corporate transactional work and corporate governance to First Advantage beginning in 2004. Bret regularly provides insight to First Advantage clients into legal issues related to their use of background screening reports, and frequently speaks in webinars, client advisory board meetings and with external counsel in panels at seminars or speaking engagements regarding best practices and issues that impact employers and the background screening industry. And as First Advantage is a global provider of background screening services, Bret has expertise and oversees a team of regulatory compliance officers regarding data privacy laws and regulations to assist in providing guidance to First Advantage and its global customers.

Click here to register

Boosting Profitability: How Franchise Owners Can Save Money on Recurring Expenses

September 17, 1:00 M CST | 2:00 PM EST

Join Laura Michaels from Franchise Times, Kevin Flounders from SIB Fixed Cost Reduction and Ragan Cain with Tacala Companies (Taco Bell Operator) to talk about how franchise operators can reduce recurring expenses and increase profitability.



High-Volume Recruiting for On-Demand

Wednesday, August 26, 2020 • 1:00 pm Central

Join Food On Demand and Fountain for a deep dive into how to empower recruiters and hiring teams for high-volume hiring in this new reality. Hear from industry experts as they explore best practices, innovative ideas and essential technologies that enable organizations to make quick changes, allowing them to keep up with demand. Join us to get inspired by new ideas and opportunities in these challenging times.

Sponsored by Fountain



Offering No-Cost Healthcare Plans to Your Franchise System’s Employees

Thursday, August 27, 2020 • 1:00 pm Central

Join Beth Ewen, senior editor of Franchise Times and John Zabasky, CEO of WorXsiteHR as they walk through how to offer your employees no-cost healthcare while still realizing the tax savings of a Section 125 and ERISA compliant plan. They will cover the benefits to your organization and its employees and talk about the simple steps you need to take to implement it.

Sponsored by WorXsiteHR



Restaurants in a Post Covid World—The Experts Confront the Conventional Wisdom

Tuesday, August 18 • 1:00 PM Central

Acceptability and predictability, that’s how the economist John Kenneth Galbraith described conventional wisdom. The conventional wisdom predicts that quick serve restaurants and digitally-enabled, off-premise food sales are the long-term winners in the restaurant game. The conventional wisdom also accepts a major contraction in the number of casual, family and fine dining restaurants, especially amongst independents. On August 18, Restaurant Finance Monitor’s John Hamburger and restaurant industry experts Greg Dollarhyde and Malcolm Knapp will confront the conventional wisdom when they meet to the discuss the trends, challenges and investing themes that lie ahead for the restaurant business in a post Covid 19 world. Join us for a one-hour, late-summer conversation about what’s in store for the restaurant business.



What Do the Top Franchisees Have to Say About the Restaurant Business?

Wednesday, July 22, 2020 • 1:00 PM Central

2020 Monitor 200 Ranking Presented

Join John Hamburger of the Restaurant Finance Monitor on Wednesday July 22 at 1:00 PM CST when he’ll present the 2020 ranking of the 200 largest restaurant franchisees in the United States. He’ll be joined by managing director and group head of Bank of America’s restaurant group, Cristin O’Hara; owner/operator/franchise Tabbassum Mumtaz of Ampex Brands (KFC, Pizza Hut, Long John Silvers); Anil Yadav of Yadav Enterprises (Jack in the Box, Denny’s, El Pollo Loco, Corner Bakery and TGI Friday’s); and Jeff Engler and Lee Engler of Border Foods (Taco Bell). The conversation will center on brand performance during Covid-19, labor issues, access to capital, franchisee consolidation, leverage, real estate and the future of the restaurant business.

Sponsored by OneData Source and Bank of America


Non-Bank Financing, Sale-Leaseback and Main Street Lending—What is the Appetite for Restaurants?

June 23, 2020

While commercial lenders catch their breath after the Covid-19 shutdowns and Paycheck Protection loan activity, certain finance groups are actively looking for restaurant deals. The Monitor’s John Hamburger will explore with his expert panel non-bank sources of capital such as business enterprise lending, equipment financing, real estate sale-leasebacks and options, terms and eligibility of the Main Street Lending Program. Joining John’s panel are Greg Burns, Stonebriar Commercial Finance; Len Baccaro, Ascentium Capital; Marvin DeLaura, Fortis Net Lease and Robert Berdanier of BDO.


Smart Steps: Restaurant Leaders Detail Innovation Tactics

June 18, 2020

Whether it’s with their store-level operations or enhanced franchisee support, restaurant brands have been pushed to get creative as they adapt to a multitude of changes to their business. What worked, what didn’t work, and what’s going to stick as restaurants interact with their workers and consumers in a new normal? Learn from leading executives Kat Cole, president of Focus Brands, Frances Allen, CEO of Checkers & Rally’s, and Charlie Guzzetta, CDO of Burger Fi, as they navigate this still-uncertain restaurant landscape. This panel was moderated by Laura Michaels, editor, Franchise Times.


What Will the Restaurant Industry Look Like a Year From Now? 

June 11, 2020

Restaurant Finance Monitor’s John Hamburger poses the question that’s on the mind of every restaurant operator, lender, landlord and supplier: What will the restaurant industry look like a year from now assuming the Covid-19 pandemic has been suppressed? Boston Consulting Group consultant, Allan Hickok; BMO Harris banker, Michael Eagen; Piper Sandler investment banker, Damon Chandik and Unbridled Capital Founder, Rick Ormsby joined in on a wide-ranging discussion about the virus’s impact on restaurant finance, unit-level economics and the future of the restaurant industry. 

Sponsored by the Restaurant Finance Monitor


What Does Franchise Finance Look Like After the Dust Settles?

May 21, 2020

The Covid-19 meteor that hit the restaurant industry in March has impacted almost every establishment in the country in one way or another. While the media attention has been all about the restaurant Armageddon, pizza delivery, QSR with high-functioning drive-thrus, and efficient to-go and delivery operations have shown tremendous resiliency. What does all of this disruption mean for the availability of franchise financing, the ability to do an M&A deal, sell and lease back real estate, or complete a franchise transaction? Restaurant Finance Monitor's John Hamburger served up timely franchise finance questions to veteran restaurant financial experts: Carty Davis, C Squared Advisors; and Glen Kunofsky, STNL Advisors & NNN Pro and Thomas Hung; First Horizon Restaurant Finance.


Rethinking, Re-Imagining, & Reopening Your Restaurant

May 27, 2020

An insightful discussion on rethinking, re-Imagining, and reopening your restaurant. The panel talked about what’s been working for restaurants already opened and what’s in store for the future. They covered kitchen operations, technology, guest flow, and more. The panel covered critical information for getting your restaurant opened up and ready for a ’new normal’.

Panelists included:
Fred LeFranc, CEO, Results thru Strategy
Zach Kuperman, SVP, National Restaurant Practice Leader, HUB International 
Chris Simms, Founder & CEO, Lazy Dog Restaurants 
Jim Balis, Managing Director, CapitalSprings
John Hamburger, President, Restaurant Finance Monitor

Sponsored by Results thru Strategy, HUB International.


Restructuring and Bankruptcy Considerations for Covid-19 Impacted Restaurant Businesses

May 14, 2020

The coronavirus and mandatory shutdowns have impacted many restaurant businesses that might never have considered restructuring or bankruptcy. Restaurant Finance Monitor’s John Hamburger interviewed experts Barak Tulin, Partner, CR3 Partners; Navin Nagrani, Executive Vice President, Hilco Global;  Cindy McLoughlin, CPA, Managing Partner, CohnReznick; and John Lyons, Attorney and Partner, DLA Piper. The panel discussed liquidity and reopening issues, dealing with creditors and landlords, out-of-court restructuring and the advantages and disadvantages of filing a Chapter 11. Investors might even find opportunities amidst the chaos in the market. 

Sponsored by CohnReznick, CR3 Partners and Hilco Global


Restaurant Finance Monitor Roundtable: Our Experts Will Answer Your Restaurant Real Estate Questions

May 7, 2020

The Covid-19 crisis has thrown the entire restaurant real estate world into a tailspin as restaurants have closed, or reduced capacity, and tenants and landlords negotiate on deferrals or abatements. Now that we have been through an initial wave of landlord-tenant renegotiations, this webinar reviewed some of the trends that have emerged. In addition, the panel looked at the appetite for restaurant sale-leaseback financing and where there may be some opportunities in the future.

Panelists included:
John Hamburger, Restaurant Finance Monitor
Rob Solls, Director of Retail Investments & Acquisitions, Mohr Capital
Josh Lewis, VP of Acquisitions, National Retail Properties
Sponsored by Mohr Capital and National Retail Properties


Restaurants: How Do We Redesign Our Future?

April 29, 2020

Three top restaurant CEOs joined Restaurant Finance Monitor’s John Hamburger to discuss how they are responding to the COVID-19 pandemic through sheer energy, motivation and new initiatives for employee and customer safety. 

Panelists included:
Peter Cancro, Founder and CEO, Jersey Mike’s
Joe Koss, CEO, Culver’s
Chris Newcomb, CEO, Newk’s Eatery

Sponsored by Revenue Management Systems and EZ Cert Mgmt


Immediate Cash Flow and Refund Opportunities from the Government Stimulus Programs and Tax Changes

April 24, 2020

Restaurant Finance Monitor’s John Hamburger and panel members Matt Talcoff, RSM Partner and National Tax Industry Leader, and Mike Rozman, CEO of Boefly, review the entire spectrum of liquidity measures from the CAREs Act and other government tax and stimulus programs that can provide immediate relief to your restaurant. The panel discussed the latest developments in the Paycheck Protection Program, Main Street Lending Program and Emergency Injury Disaster Loan (EIDL) program. In addition, they highlighted important tax provisions that can provide immediate cash flow and refund opportunities to you and your business.

Sponsored by RSM


Restaurant Real Estate: Operator Tactics Today and Opportunities in the Future

April 21, 2020

The financial upheaval caused by the Covid-19 restaurant shutdowns is testing relationships between landlords and restaurant operators. A panel of experienced restaurant real estate professionals talk about economic conditions on the ground and to provide insight into the future of restaurant real estate. John Hamburger of the Restaurant Finance Monitor moderated a panel of experienced real estate professionals including Joe McKeska and Jeff Hoffmann from A&G Real Estate (https://www.agrep.com); Robert Elmer from PropertyWorks (http://www.propertyworks.com); and David Ahn from CRE Companies (https://www.crecompanies.com).  

Sponsored by A&G Real Estate, ProperyWorks and CRE Companies


Beyond Covid-19: A Look Ahead for the Restaurant Industry

April 15, 2020

We know restaurants are shut down temporarily or are operating at drastically reduced capacity. What does this mean for the outlook for financing, M&A and franchising down the road? Join Restaurant Finance Monitor’s President John Hamburger interviewed three veteran restaurant finance experts: Chris Kelleher of Auspex Capital; Bill Wildman of Pinnacle Commercial Capital; and Dennis Monroe of Monroe Moxness Berg and they discussed what to expect when we all come out the other side. Panel members will also answered attendee questions at the end of the session.

Sponsored by the Restaurant Finance Monitor

 Upcoming Webinar:Legal Experts Weigh in on Screening's Hottest TopicsJanuary 28th, 1:00 M CST | 2:00 PM ESTJoin Pamela Devata, Partner at Seyfarth Shaw, and Bret Jardine, Executive Vice President and General Counsel at First Advantage, as they discuss the hottest topics in background screen…


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QSR Staffing Solutions During the Labor Crisis

July 21, 2021

Our panelists will address the current challenges within the industry and share best practices to attract, hire, and retain quality employees.

Click here to register

Franchise Times Prime Time Logo

August 19, 2021

Don’t miss an opportunity to learn more about exciting franchise brands and also get the inside intel on franchising!

Click here to learn more.