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Juice It Up’s New CEO to Prioritize Brand Refresh

Susan Taylor spent 14 years working in franchise operations at Jamba Juice. Now, she’s been promoted to president and CEO of Juice It Up!, a raw juice, smoothie and açaí bowl franchise.

Pandemic Doesn’t Slow Down Original Hot Dog Factory Franchisee

For Aaron Anderson, the motivation to push forward and even accelerate development came from a combination of personal determination, belief in The Original Hot Dog Factory concept and a desire to keep workers employed.

Huntington Franchise Launches Study Hall Amid Chaotic School Restart

Huntington Learning Center is rolling out a new service aimed at families facing gyrating plans for back-to-school: Huntington Study Hall.

How Franchise Operator WKS Does Better Than the Last Guy

WKS Restaurant Group, an operator of El Pollo Loco, Denny’s, Wendy’s, Blaze Pizza, Krispy Kreme and Corner Bakery, is among the many acquisitive companies that climbed in the ranks of this year's Franchise Times Restaurant 200.

Open/Close: Cinnaholic Owner Handles Tough Customers With Kindness

"Cinnamon rolls are essential!" declared Holly Roe, owner of a Cinnaholic vegan bakery in Knoxville, Tennessee. Her actions during the pandemic, particularly how she trains employees to deal with difficult customers, are a model for others as businesses open and close during COVID-19. Seventh in a series called Open/Close.

‘Not All Growth Opportunities Are Created Equally,’ Says Dine Brands Development Exec

When Tony Moralejo transitioned to his role as president of international and global development at Dine Brands, he came in with two main goals: To make sure the company was embracing innovation, and to ensure the brand was well-defined worldwide.

Domino’s Franchisees Raise More Than $1 Million to Help Workers

When Domino’s bi-annual Worldwide Rally, “normally a significant fundraiser for the Partners Foundation,” said Ken Peebles, was canceled this year because of the COVID-19 pandemic, the Domino’s Franchisee Association stepped up.

Open/Close: Broken Yolk ‘Zees Cope With Pandemic Pressures

“There was a time when we were calling the health department every week,” recalls Jim Bailey, a Broken Yolk Café franchisee with two restaurants in Bakersfield, California. Bailey and Jay Marble, who operates a restaurant in Arizona, share their experiences as part of our Open/Close series.

Dunkin’s 800 Closures Not as Bad as They Sound

Along with second quarter earnings, Dunkin’ Brands announced the likely closure of 800 locations in 2020. It’s a shocking number, but not as bad as it sounds.

Open/Close: Salon Suite Franchisees Forge Ahead

Sola Salon Studio franchisees, along with operators of other salon suite concepts, are lobbying officials in California as they face another round of COVID-19-related closures.

Fastsigns ‘Zee Designed & Donated Gown Patterns to Hospital

Melanie Hossler, a Fastsigns franchisee in Augusta, Georgia, noticed a shortage of disposable gowns at her local hospital, so she designed a pattern and got to work.

Open/Close: 2 Days Open After 4 Months Shut, Then Locked Again

The co-owners of a Pigtails & Crewcuts in Los Altos, California, were excited to reopen their kids' haircut salon in July after a four-month lockdown. But the restart was short-lived. Fourth in a series called Open/Close.

Green Home Solutions Touts Ability to ‘Reset Indoor Air Quality’

"PPE, proper protocols, dwell times, spray techniques—these are all things we’re experts at. To leave this in the hands of an employee could leave a business at risk," said Jeff Panella, president of Green Home Solutions.

Fastsigns CEO Fortifies Franchise Leaders in Tough Times

"My thought process is, leaders lead," declared Catherine Monson, CEO of Fastsigns and chair of the International Franchise Association, in a bracing interview with Franchise Times this week about leadership, fear and the courage to rise above it.

Open/Close: Pandemic Raging, BrightStar Owner Buys Anyway

Ari Tiktin, a New Jersey man with a media background, closed his purchase of a BrightStar Care agency on March 30, two weeks after a statewide stay-at-home order was issued. "If it's not difficult, I'm not interested," he joked about the timing. Third in a series called Open/Close.

Despite the Pandemic, Large QSR Operators Still Optimistic

With portfolios primarily made up of quick-serve restaurant brands, three of the largest franchisees in the U.S. are bullish in their outlooks as they and their stores continue to climb out of the hole created by COVID-19 shutdowns.

COVID Spurs Drive-Thru Shift at Cousins

Cousins Subs had been working toward more drive-thru operations for years as the nearly 50-year-old brand remodeled locations, but the COVID-19 pandemic has been another reason to push in that direction.

Plotting Growth, Greek From Greece Makes NBA Star Connection

NBA All-Star Giannis Antetokounmpo is partnering with Greek From Greece Café Cuisine in a brand ambassador role. GFG is also targeting franchise expansion, said CEO Georgios Drosos.

Domino’s Shows Again: ‘You Want to be in Delivery’

Domino’s just released its second-quarter results, and shows yet again that delivery and digital is the place to be during the shaky COVID-19 recovery process.

Open/Close: Title Boxing Owners Grapple With Second Shutdown

Reggie Orchid, co-owner of two Title Boxing clubs in the Houston area, managed to break even after gyms were allowed to reopen in Texas in May. Then came a spike in COVID cases and another round of shutdowns. Second in a series called Open/Close.

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About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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