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Fourth, HotSchedules Merge with End-to-End Restaurant Platform in Mind

Ask a restaurant general manager how the technology sea change is affecting them, and they’ll show you the incredible new tools at hand—as soon as they remember the password.

Google’s Phone Automation Tool, CallJoy, Gets Smarter

Google's AI phone operator just got a little smarter.

Another Broken Egg Gains Permanent Chief in Macaluso

The first permanent chief executive since the founder left is on the job at Another Broken Egg Café, and new CEO and President Paul Macaluso is touting one key feature of the breakfast and brunch concept.

Five Years for Card My Yard—But Don't Send Just a Card

Amy Arnold and Jessica Stanley met at Bible study in Austin, Texas, both with “little bitty kids, and we were trying not to join the 9 to 5 workforce,” says Arnold, co-founder of Card My Yard, which has just reached five years in business and topped 150 units in 32 states.

11 Years After Crash-Era Founding, PMI Thrives

Before he was president and CEO of Property Management Inc., Steve Hart lived in the niche of building high-end custom homes. Business was booming in the real estate and construction industry as realtors prospered. Then it all ended as the economy crashed in 2008. Luckily, Hart had a friend that wasn’t willing to let him throw in the towel.

Stacks of Conditions Burden Some M&A Deals, Panelists Say

Franchisors are putting “a lot” more conditions on franchisees these days before they will approve buy-or-sell transactions, some of them burdensome, according to a panel on mergers and acquisitions at the Restaurant Finance & Development Conference on November 12.

‘Volition’ Is Most Powerful Word, Says RFDC Keynote Rooney

“When you wake up early every morning, it is a gift, and the day that God has given us,” said Major Dan Rooney at a rousing keynote speech at the Restaurant Finance & Development Conference Nov. 13.

Uno Pizzeria Pins Expansion on New Hub-and-Spoke Model

When Jim Ilaria joined Uno Pizzeria and Grill in November 2018 the management team was working on a 6,500-square-foot prototype restaurant with the intention of using it to bring the brand into new markets. “And I said that’s not going to work, not where the industry is going, it’s too big,” recalled Ilaria when I sat down with him last week at the Restaurant Finance & Development Conference.

Vote for Your Favorite Franchises in 4th Annual Franchise Times Zor Awards

Show your enthusiasm for the best franchises in the industry with the Franchise Times Zor Awards, recognizing the best companies in 10 hot industry segments.

Corlex Capital Believes ‘This is It’ Really Is

The year-old Corlex Capital is taking its second brand to the franchise market: This is It Southern Kitchen & BBQ, an Atlanta-based Southern home-style restaurant chain founded 35 years ago by the Anthony family and now with 11 restaurants in Georgia and two franchise deals signed.

Doc Popcorn Founder Back in Game for Modern Market Launch

A 10-year trek has Modern Market Eatery ready to launch a franchise program in 2020. “We’ve been reinventing the concept from the kitchen out,” said CEO and co-founder Anthony Pigliacampo in an interview at the Restaurant Finance & Development Conference last week.

Krystal’s New COO an 'Operations Guy' First

In a surprise shake-up, Krystal has a new COO who is leaning on his deep operational background to continue pivoting the company toward growth.

After ‘Shark Tank’ Surprise, Wine & Design Trends Upward

Shortly after the economy crashed in 2008, Wine & Design CEO and founder Harriett Mills had been laid off from her job in sales and was in search of a new one. It was on a weekend trip with a friend that she would find the inspiration for her concept, which is now a national brand.

Going Behind the Scenes on Ghost Kitchen Economics

On the third day of the Restaurant Finance & Development Conference in Las Vegas, execs from Kitchen United, Sweetberry Bowls and Dog Haus went behind the scenes on the economics and other details for restaurants now operating within delivery- and takeout-only kitchens.

Chicken Guy Building Management Coop

Guy Fieri's new Chicken Guy concept is clucking right along with a growing management team and development pipeline.

Convenience, Experience Are Must-Haves, Restaurant Investors Say

Convenience, quality and experience. These are the three key drivers impacting not only how restaurants are evolving and investing in themselves but also “how the investor community is viewing where they want to place capital,” said Anish Gandhi, managing director at investment banking firm Brookwood Associates, who spoke on a panel today at the Restaurant Finance & Development Conference.

ShopoGraphics as the Holy Grail of Real Estate

Presented in a quick 7 minutes during the Around the Industry segment on day two of the Restaurant Finance & Development Conference, Paul Sill, founder of Forum Analytics, dove into the concept of what his firm calls ShopoGraphics. It's a deeper way of looking at the pros, cons, opportunities and challenges of retail sites.

For Restaurants, the Value Equation Keeps Changing

Value is a tricky thing to measure because it’s changing for everyone. But during the 2019 Restaurant Finance & Development Conference this week, Growth Partners Retail President Neil Culbertson laid out attributes that go into the value equation for consumers that goes well beyond price.

‘Never a Dull Day’ for Dunkin’ CFO Plus Others on Panel

Today started with a bang for Kate Jaspon, the CFO of Dunkin’ Brands, as Dean Foods filed for Chapter 11 bankruptcy protection. Dean Foods supplies ice cream to Baskin Robbins (8,000 stores under the Dunkin’ umbrella) and dairy products to Dunkin’ (13,000 stores formerly known as Dunkin’ Donuts.)

Little Caesars Targets International Markets in Next Growth Phase

As it actively pursues growth abroad, Mike Therrian, director of international development, said Little Caesars is looking to partner with operators of existing QSR or retail concepts, and views itself as a complementary brand and one with a sustainable business model.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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