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Board for McD ‘Zees Makes Case Against ‘Huge’ Lawsuit

The National Owners Association, the McDonald’s franchisees who famously formed last fall the first independent group to address what they see as corporate missteps, explained why it has “elected to not pursue legal action” against the brand, according to a missive from its board to members sent yesterday.

Yogurtland Heads for Its Ninth Country, Indonesia

Business partners Franseda Natalio, William Siawira and Erwin Sujono, under the auspices of Yogurtland Indonesia Global Mandiri, inked a deal to open at least 10 stores in the Southeast Asian nation over the next three years.

Wells Fargo Dives into Consumer Delivery Trends

Data is everything for restaurants trying to make sense of third-party delivery, among other off-premises channels. In its latest survey of 515 delivery customers, Wells Fargo Senior Analyst Jon Tower and Associate Analyst William Miller found that promotions are a greater driver of behavior among respondents, with delivery fees less of a motivator than its previous surveys.

Goddard School Becomes a Family Affair for Sibling Operators

When the O'Briens' success with The Goddard School started generating a few questions at family dinners, it wasn't long before everyone was involved.

Imitation Is Not Flattery to HomeVestors' Boss

HomeVestors, the “We Buy Ugly Houses” franchise, is warning consumers about imitators who are not in the system but target house sellers with copycat slogans.

Franchisee-turned-CEO Grows Cookie Cutters Haircuts to 100

Neal Courtney’s daughter “was an absolute nightmare when it was time to get her hair cut,” he says, and the 3-year-old “hated” going to the salon. That changed when Courtney and wife Alexis brought Nieve to a local Cookie Cutters Haircuts for Kids shop in suburban Salt Lake City.

New CEO Feels at Home in Sola Salon Studios Post

Christina Russell, newly named CEO of Sola Salon Studios, finds common threads between her latest appointment and her former CEO jobs at Pure Barre and Camp Bow Wow before that.

Bike Night, Day Drinking and Chicken Skins at Jackmont Hospitality

If you’re free on any Wednesday in Atlanta and ride a motorcycle, allow me to present Bike Night at TGI Fridays Camp Creek, as described by Shawn Crenshaw, the restaurant’s general manager.

HuHot Customers Spend Big on Prepaid Meals

Pushing customers to spend more mid-meal is a delicate balance. But by selling prepaid meal passes, HuHot Mongolian Grill was able to increase that spending by 44 percent.

The Other Paw Drops on Pet-Friendly Hotels

For everyone who thought Parker and Roxy and Millie were adorable in our pet-friendly hotels story this June/July, comes the other side of the story. “What looks so inviting for some is just the opposite for others,” writes Mark Liston, director of special projects for Neighborly and former president of Glass Doctors.

New Blood Helps Roy Rogers Evolve

Roy Rogers has a new executive vice president who has been working behind the scenes to reinvigorate the 50-year-old brand.

Pool Cleaning Franchise Launches Clean Water Matters

A public awareness and fundraising campaign is underway as America’s Swimming Pool Company launches its Clean Water Matters effort in partnership with OneWorld Health. The initiative supports OneWorld Health’s mission to provide a clean water source to hospitals in East Africa and Central America.

Lapels Dry Cleaning Pivots to Disasters

Natural disasters are both more frequent and, for brands that help clean up the mess, a major business opportunity. Environmentally friendly Lapels Dry Cleaning is expanding its restoration services department to serve disaster restoration specialists, insurance companies and first responders.

Rupert Barkoff Remembered as ‘True Pioneer’ in Franchise Law

Rupert Barkoff, chairman of the franchise team at Atlanta-based law firm Kilpatrick Townsend, died June 5 at age 71. Barkoff joined what was then Kilpatrick & Cody in 1973 and spent his entire career with the firm, establishing its franchise practice and later working to co-found the American Bar Association’s Forum on Franchising.

Field Support Means Strong Relationships, Says PuroClean Prez

Steve White said he’s driven more change and growth through field support than through any other means, and at emergency restoration service franchise PuroClean it’s especially important to the success of national accounts.

May Restaurant Data: No Summer Bonanza

In a monthly data dive from TDn2K, the sales and traffic mismatch continues through May.

Your Brand Needs a Chief Sustainability Officer

There are more than 300,000 franchise locations in the U.S., which means franchising can make an enormous positive impact if brands take major steps to improve the sustainability of their locations.

Market Knowledge, Preparation Speeds Lease Negotiations

Real estate matters keep getting harder for brands large and small, prompting more concepts to put serious resources and deep thought behind the real estate support team.

Franchisee Profitably Must Come First, Say Emerging Brand Execs

When Rocco Fiorentino took over as president and CEO of Primo Hoagies in 2017 the franchise’s mission statement was guided by “command and control,” he says. “Today it’s franchisee profitability, that’s my one and only priority.” He, along with Slim Chickens COO Sam Rothschild and Woofie’s Pet Ventures founder Amy Reed, offered advice to early-stage franchisors during a panel discussion today at the International Franchise Expo.

Ever-Growing Methods of Mobility at IFE

The new convenience economy and paths to it are still growing at a rapid rate, as three growing brands described during the 2019 International Franchise Expo in New York.

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About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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