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A license to lead


Earning her plumbing license wasn’t just a pipe dream for Mary Thompson. It took more than 12,000 hours and six months, but Thompson, president of Mr. Rooter, can now talk shop with the best of her franchisees’ employees. Thompson, who took the top spot of the plumbing franchise in 2006, earned her license after passing the West Virginia Journeyman Plumbing Exam.

Due to limited hands-on experience, Thompson had to wait six years in order to become qualified just to take the exam. Her education may have come from books, but she said she made every effort to visit construction sites to see the work being done in person. And she found it’s not an easy profession.

“One would be surprised at the sheer number of codes and standards plumbers must know and abide by,” she said in a release.  “The depth of knowledge our master plumbers hold is truly amazing.”

Mr. Rooter, a subsidiary of The Dwyer Group, out of Waco, Texas, has about 300 franchised plumbing shops worldwide that service both residential and commercial clients. It is included in Franchise Times' Top 200 list, based on worldwide sales.

Thompson, a former Marine, said she took the exam in order to help improve and advance the plumbing industry. “You are either learning and growing or you are dying,” she said.


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About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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