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August 2020

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Covers everything from good news to bad judgment
Beauty Trends: Lash Franchises Benefit From ‘Eyelash Effect’

Beauty Trends: Lash Franchises Benefit From ‘Eyelash Effect’

With pandemic mask mandates, beauty trends are changing as lipstick sales are dropping and mascara and eyelash-enhancing service sales are growing. Case in point: An Amazing Lash Studios ‘zee has seen a 46 percent spike in year-over-year client leads since COVID-19 began.

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Pizza Inn Operator Battles Shutdown Orders in N.M. With 'Zor's Backing

Pizza Inn Operator Battles Shutdown Orders in N.M. With 'Zor's Backing

Michael Moore, a Pizza Inn franchisee in Hobbs, New Mexico, spent the first week of August preparing to open for outdoor dining, going to considerable expense to put up a 30-foot-by-50-foot tent, outfitting servers and more. "We got it open," he said, on Friday, August 7. "We had a court order late that afternoon so we had to shut everything down."

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The Core of New Taco Bell Prototype: Load-Balancing

The Core of New Taco Bell Prototype: Load-Balancing

The new, futuristic Taco Bell prototype is smaller, more digitally focused and primed for off-premises efficiency.

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John Teza Joins Hand & Stone Massage as New President

John Teza Joins Hand & Stone Massage as New President

Before coming to NRD Capital in 2017, John Teza spent 20 years on the operations side of the franchise equation at brands such as Jersey Mike’s and Quiznos. After three years largely spent building NRD’s technology portfolio, Teza made the leap back to a franchisor, joining Hand & Stone Massage and Facial Spa as president and chief development officer.

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Clean Juice Franchise Founders Buy Freecoat, Plan More

Clean Juice Franchise Founders Buy Freecoat, Plan More

The founders of Clean Juice, Landon and Kat Eckles, have made their first acquisition, buying the non-toxic nail salon Freecoat from its founder and planning a franchise rollout.

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Koala Insulation Founder Shares Entrepreneur Journey

Koala Insulation Founder Shares Entrepreneur Journey

Scott Marr, founder of Koala Insulation, launched his first franchise concept, Fleet Clean USA, at 20 years old. Now 31, the entrepreneur shares his background, how he hated high school and that he’s “just not a spreadsheet guy.”

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The Local Culinary Launches as First Ghost Kitchen Franchise

The Local Culinary Launches as First Ghost Kitchen Franchise

Putting 50 restaurant brands in one kitchen. That’s the model of The Local Culinary, launched last year in Miami and now franchising its delivery-only concept.

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Transaction Data Shows Improving but Uneven Recovery

Transaction Data Shows Improving but Uneven Recovery

In a deep look at restaurant credit card data, Capital One shows that the recovery from COVID-19 is going well in some markets and some segments, but others continue to struggle.

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Will Tech Torpedo the Human Element? FOD Panel Says No

Will Tech Torpedo the Human Element? FOD Panel Says No

The talk was all tech at the Restaurants of the Future panel at the virtual Food On Demand Conference last week. But Editor Tom Kaiser ended with a "sentimental" question for the panelists. Does all the technology take the human element out of the dining experience?

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What the Experts Say About Restaurants in a Post-COVID World

What the Experts Say About Restaurants in a Post-COVID World

In a wide-ranging conversation that hit on everything from leadership qualities and customer safety to the future of buffets and the value of drive-thru real estate, industry experts Greg Dollarhyde and Malcolm Knapp offered their take on what lies ahead for the restaurant business in 2021 and beyond.

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Edward Logan Elected to Lead Sport Clips as CEO

Edward Logan Elected to Lead Sport Clips as CEO

The Sport Clips board of directors elected Edward Logan, son of founder Gordon Logan, to lead the brand as the franchise’s new chief executive officer.

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Advice From Panera & Data Execs to Prep for Foodservice Future

Advice From Panera & Data Execs to Prep for Foodservice Future

Hear from Panera Bread and data executives on marketing, using data and how to prepare for the future of the foodservice industry.

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McDonald's Suit Against Easterbrook Not Credible, Attorneys Say

McDonald's Suit Against Easterbrook Not Credible, Attorneys Say

McDonald's Corp. already had information on its servers about ex-CEO Steve Easterbrook's affairs with subordinates when agreeing last November to a separation package worth $57 million today, Easterbrook's attorneys said in a filing last Friday. They asked a judge to throw out McDonald's lawsuit filed August 10.

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New Corporate Office Brings Taco John’s Closer to Franchisees

New Corporate Office Brings Taco John’s Closer to Franchisees

Taco John's suburban Minneapolis office is also a franchise support center, noted Jim Creel, and an extension of a collaborative culture he’s worked to revive with franchisees since taking over the chief executive post in August 2016.

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FAT Brands to Acquire Johnny Rockets, Escape ‘Microcap Hell’

FAT Brands to Acquire Johnny Rockets, Escape ‘Microcap Hell’

FAT Brands is set to acquire Johnny Rockets in a transformational deal for the concept and the company.

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Largest 'Zees Buy Gyro Shack, Plan Franchise Reboot

Largest 'Zees Buy Gyro Shack, Plan Franchise Reboot

Two investors who were also The Gyro Shack's largest franchisees, with four locations in Boise, Idaho, have purchased the brand and plan to restart a franchising program that foundered after a promising push beginning in 2015.

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Shanghai Opening Marks Start of Pieology’s Growth in China

Shanghai Opening Marks Start of Pieology’s Growth in China

Pieology’s flex model, which gives franchisees more autonomy than is typical in a franchise system, was especially attractive to Ben Tsen and his TZG Partners as they sought a U.S. pizza brand to bring to China. It’s since proven vital to Pieology’s launch in Shanghai, where one restaurant is open in the Jing’an District and another will follow August 18.

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Tracking the Shifting Expectations for Food Delivery

Tracking the Shifting Expectations for Food Delivery

Executives from Gallup, Sense360 and ItsACheckmate discussed data and the shift in consumer expectations during a session at the Food On Demand Conference this week.

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McDonald’s Board Under Fire After Reversal on Ex-CEO Severance

McDonald’s Board Under Fire After Reversal on Ex-CEO Severance

Back in April, CtW Investment Group issued a proposal urging shareholders to vote against the re-election of McDonald’s longtime board Chairman Rick Hernandez and its compensation committee Chairman Richard Lenny. The failed proposal is again shining light on the board’s decisions, now that McDonald’s Corp. sued Easterbrook alleging he lied about affairs with three additional employees and attempting to claw back a lucrative severance package.

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Chili’s, DoorDash Detail Strides in Delivery Partnership

Chili’s, DoorDash Detail Strides in Delivery Partnership

“At a time when most sit-down restaurants are wondering whether they’ll survive, we’re thinking about thriving like we haven’t in years,” said Steve Provost, chief concept officer for Chili's parent Brinker International. Provost and DoorDash's Toby Espinosa discussed their partnership during a session at the Food On Demand Conference this week.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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