Teaching classes outdoors. Making Title On Demand temporarily free. Adding plexiglass barriers and face shields. These are among the tactics at Title Boxing Club to make it through the pandemic. But President Susan Boresow says the most important element is courage.
Eagle Merchant Partners is taking a stairstep approach to investing in Code Ninjas, its entry into the kids' education space. Poised to take a majority stake earlier this year, the private equity firm switched to a minority investment.
The historic Paycheck Protection Program was a lifeline for a lot of franchise business, but as the program ends on June 30, the COVID-19-era financing questions are changing to how to meet the program’s forgiveness rules and what other finance options are out there.
Tune Up, a chain of men's barbershops that defied lockdown orders in May, is suing Montgomery County, the state of Texas and Gov. Greg Abbott, asking the court to declare unconstitutional a series of executive orders issued since March 19 aimed at containing the COVID-19 pandemic.
Hand & Stone Massage and Facial Spa owners are seeing surges in appointment bookings at locations that hired back employees after furloughs and reopened, despite the obviously high-touch services offered.
While the COVID-19 crisis temporarily disrupted real estate operations, Dallas-based Wingstop is resuming its efforts to reach 6,000 locations, which will include a mix of traditional stores with dining rooms, delivery-only facilities in key neighborhoods and fortressing efforts to add new units in existing brand territories.
A court held that government restrictions to combat the spread of COVID-19 “qualify as a force majeure event and represent a valid reason” for non-payment of rent and other contractual obligations, according to an alert by law firm Marks & Klein. The case underscores the importance of the exact language in a lease.
The conversation turned personal on a Franchise Times webinar today about reopening the economy with three leading restaurant franchisors: Had those executives—of BurgerFi, Focus Brands and Checkers & Rally's—been back to dine in if their states were open? "No way, no how," said one.
Like many restaurant franchises pushing to adapt quickly in the wake of the pandemic, Honolulu-based L&L Hawaiian Barbecue is working through its share of challenges. CEO Elisia Flores said franchisees' ingenuity has been paramount to its success.
In-person performances at School of Rock are currently off the table due to the pandemic, but the franchised music school has added songwriting to its curriculum, including capabilities for students to record original songs and produce their own demos.
Brian Scudamore wrote the book on learning from failures in business—literally, as the founder of 1-800-GOT-JUNK and the author of "WTF! Willing to Fail" explained in a recent interview full of humility. Those lessons are working overtime during the pandemic.
With fewer drive-thrus than some of its prime competitors, Subway has leaned hard on a third-party delivery strategy that is helping the mega-brand—with $16.2 billion in annual systemwide sales—post weekly sales gains after a year’s worth of work to roll out and integrate the four largest third-party delivery platforms into its corporate and in-store systems.
During a day-long virtual event that included delivery, technology and restaurant experts, analysts from Cowen’s Restaurant & Food Technology Summit dove into the latest metrics showing where restaurants are heading after the worst impacts of the pandemic recede.
“The unfortunate reality is some operators will not be able to weather the storm,” said James Wahl, an attorney at Lathrop GPM, during a discussion of how franchisors can prepare for franchisee bankruptcies during the coronavirus crisis. Which franchisees they want to keep in the system is a question many 'zors may need to answer.
The first high-profile class-action lawsuit in franchising alleging unsafe workplace conditions during COVID-19, brought by five Chicago McDonald's workers and four of their family members, passed its first hurdle for the plaintiffs yesterday. A flood of such cases is expected, legal experts say.
A letter to California's attorney general criticizes SEI, the franchisor of 7-Eleven convenience stores, for "unfair actions" against franchisees during COVID-19 and calls for an investigation of "SEI's unjust business mandates."
As the unemployment rate jumped to 14.7 percent in April due to the pandemic, Amy Linn saw the impact first hand as a longtime franchisee of PrideStaff. The national staffing agency won the Franchise Times 2020 Zor Award in the employment/staffing category. This week, we checked in with past winning brands to learn how franchisees are navigating the pandemic and adapting to the new normal.
What’s been working for restaurants already open, and what’s in store for the future? Hear from Lazy Dog Restaurants, CapitalSpring and Hub International on operations, technology, guest flow and more.
John Ledbetter spent 30 years with Liberty Mutual, serving large, commercial customers in insurance, risk management and crisis management. Now he owns a Dogtopia franchise in The Woodlands, Texas, north of Houston, with his daughter as operations manager. "It has been an incredible ride," he said, in this week's series of articles revisiting brands that won Franchise Times Zor Awards honors.
Jake Alleman, who as co-founder of Cojak Investments operates eight Another Broken Egg Cafes in Louisiana, Alabama and Florida, says a retraining phase "hugely focused on safety," has helped his restaurants reopen. Another Broken Egg was chosen in 2018 as a Franchise Times Zor Awards winner, and this week we're checking in on some of those brands to see how their franchisees are navigating the pandemic.
Ofelia Lucas, a United States Air Force veteran, invested in Paul Davis Restoration in April 2015 and has become a top-performing franchisee. But in March, sales at her Miami location dropped 25 percent—even with Paul Davis being classified as an essential business during COVID-19 shutdowns. We’re checking in this week with past Zor Awards winners to learn how franchisees are navigating the pandemic.
“January and February of this year were actually the best two months we’ve ever had, so yeah, it’s a little heartbreaking,” said Pinot's Palette franchisee Cherisse Lockerd, whose studio in Tustin, California, has been closed since March 15. Pinot’s Palette in 2017 was named a Franchise Times Zor Awards winner, and this week we’re checking in with some of those brands to learn how their franchisees are navigating the pandemic.
A "profit mastery group," consisting of about a dozen fellow franchisees located up and down the East Coast, has been a lifeline for Ken Helmuth, a Right at Home franchisee. Franchise Times in 2019 named Right at Home a Zor Awards winner, our annual project identifying 10 best brands based on operator profitability. This week, we're revisiting some of those brands to see how their franchisees are navigating the pandemic.
Litigation is swelling from deals whose failure is being blamed on COVID-19, and how the Delaware Chancery Court rules on a CorePower Yoga franchisee lawsuit against the franchisor will be key to future cases.
Sale-leasebacks of real estate, mergers & acquisitions, credit availability and other finance topics are the focus of a webinar today presented by Franchise Times, Restaurant Finance Monitor, Food on Demand and Foodservice News.
Tune Up-The Manly Salon's CEO Anthony Milton led his system in defiance of the governor's order in Texas that shut down barbershops longer than other businesses. Many attorneys recommend franchisors take swift action against such violations, as happened with an Anytime Fitness operator in Texas and a Rosati's store in Illinois.
From taking temperatures to screening questionnaires, execs from The Lash Lounge, Dave’s Hot Chicken and BrightStar Care share how they’ve approached the issue of data privacy as they’re implementing safety technology during COVID-19.
'Learning' is the operative word for navigating the COVID-19 pandemic, and attendees of today’s Franchise Times webinar were able to learn from panelists as they discussed the new normal in hiring and keeping employees safe.