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June 2020

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Covers everything from good news to bad judgment
Yum-Grubhub Lawsuit Shines Light on Delivery ‘Partnerships’

Yum-Grubhub Lawsuit Shines Light on Delivery ‘Partnerships’

Yum has sued Grubhub after the delivery platform raised fees and pulled out of a contract with the QSR giant.

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Subway Leans Harder on Delivery, Discounted Promotions

Subway Leans Harder on Delivery, Discounted Promotions

With fewer drive-thrus than some of its prime competitors, Subway has leaned hard on a third-party delivery strategy that is helping the mega-brand—with $16.2 billion in annual systemwide sales—post weekly sales gains after a year’s worth of work to roll out and integrate the four largest third-party delivery platforms into its corporate and in-store systems.

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New Franchisee Accelerates Growth for Stoner’s Pizza

New Franchisee Accelerates Growth for Stoner’s Pizza

With four units open within eight months and more on the way, Stoner's Pizza Joint franchisee John Stetson is setting a fast pace for growth.

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Restaurants Cram Years of Innovation Into 3 Months

Restaurants Cram Years of Innovation Into 3 Months

During a day-long virtual event that included delivery, technology and restaurant experts, analysts from Cowen’s Restaurant & Food Technology Summit dove into the latest metrics showing where restaurants are heading after the worst impacts of the pandemic recede.

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Operator Snaps Up uBreakiFix Stores, Seeks More

Operator Snaps Up uBreakiFix Stores, Seeks More

Christine Ricci and her team were operating 10 uBreakiFix mobile device repair stores in a 180-mile radius around Kansas City, Missouri. Right before the Covid-19 outbreak, her firm, formerly under the name Phone Medic, acquired five new markets from existing franchisees, in Arkansas, Oklahoma and southern Missouri, taking on six more stores total.

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COVID-19 Forces Changes Large and Small in Zaxby’s 30th Year

COVID-19 Forces Changes Large and Small in Zaxby’s 30th Year

Like a lot of franchise concepts, the 30-year-old Zaxby’s took a major hit in the COVID-19 pandemic, but the lessons learned only made it stronger.

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Franchise Group CEO Says Businesses Need to Help in ‘Curing This Illness’ of Racism

Franchise Group CEO Says Businesses Need to Help in ‘Curing This Illness’ of Racism

Black franchise leaders are speaking out about George Floyd, racial inequality and what actions businesses can take. This article features Clyde Rucker, CEO of franchisee group Rucker Restaurant Holdings.

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The Joint Franchise Targets New Patients Slouching on Their Couch

The Joint Franchise Targets New Patients Slouching on Their Couch

Hey, you! Yes, you, slouching on your couch or worse yet draped over your bed while working from home. The Joint Chiropractic has a message and a free offer born from the pandemic.

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How to Prepare for Franchisee Bankruptcies During COVID-19

How to Prepare for Franchisee Bankruptcies During COVID-19

“The unfortunate reality is some operators will not be able to weather the storm,” said James Wahl, an attorney at Lathrop GPM, during a discussion of how franchisors can prepare for franchisee bankruptcies during the coronavirus crisis. Which franchisees they want to keep in the system is a question many 'zors may need to answer.

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Black Franchisee in Minnesota Speaks Out on George Floyd Protests, How Businesses Should Respond

Black Franchisee in Minnesota Speaks Out on George Floyd Protests, How Businesses Should Respond

Black franchise leaders are speaking out about George Floyd, racial inequality and what actions businesses can take. This article features Justin Butler, a Duck Donuts and Rita’s Italian Ice franchisee in Minnesota.

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Futuristic Health Tech Comes Closer Because of COVID-19

Futuristic Health Tech Comes Closer Because of COVID-19

The move toward more digitally driven operations has been happening since the first digital calculator hit the market, but the COVID-19 pandemic has pushed restaurant operators to accelerate.

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Lawsuit Against McD's Alleging Unsafe Workplace Is First in Flood

Lawsuit Against McD's Alleging Unsafe Workplace Is First in Flood

The first high-profile class-action lawsuit in franchising alleging unsafe workplace conditions during COVID-19, brought by five Chicago McDonald's workers and four of their family members, passed its first hurdle for the plaintiffs yesterday. A flood of such cases is expected, legal experts say.

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LunchboxWax Focuses on Inclusivity for Trans Community

LunchboxWax Focuses on Inclusivity for Trans Community

June 2020 marks the 50th anniversary of LGBTQ Pride traditions, and waxing franchise LunchboxWax has focused recent outreach on inclusivity specifically for the trans community.

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Franchise Job Losses Continue, ADP Reports

Franchise Job Losses Continue, ADP Reports

Franchise businesses continued to shed workers in May as the industry lost 254,100 jobs, according to a report from payroll services provider ADP. That’s after franchise job losses of 1,082,200 in April and comes as pressures from the COVID-19 crisis persist.

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CA Owners Blast 7-Eleven Alleging 'Unjust Mandates'

CA Owners Blast 7-Eleven Alleging 'Unjust Mandates'

A letter to California's attorney general criticizes SEI, the franchisor of 7-Eleven convenience stores, for "unfair actions" against franchisees during COVID-19 and calls for an investigation of "SEI's unjust business mandates."

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Private Equity Becomes Adviser First During COVID-19

Private Equity Becomes Adviser First During COVID-19

Private equity owners are showing why industry specialization is so important.

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Long-term Outlook Fuels Acceleration of Innovation at Marco’s Pizza

Long-term Outlook Fuels Acceleration of Innovation at Marco’s Pizza

Across the system, Toledo, Ohio-based Marco’s Pizza is benefiting from the inherent appeal of pizza delivery during the pandemic, with sales up 25 percent. But President Tony Libardi said the brand is also making investments to position itself for continued growth.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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