Sticky Notes Part of Don Dwyer's Legacy to Daughter
Lessons from her father, the late Don Dwyer, are still an inspiration for Dina Dwyer-Owens, his daughter and executive chairwoman of The Dwyer Group in Waco, Texas. The Dwyer Group is a franchisor of service brands including Mr. Rooter and The Grounds Guys. She sent over the tribute below in time for Father’s Day.
What about you? What did Dear Old Dad say that sticks with you today? Post your answers, please.
Stick to your motivation: Sticky notes were dad’s specialty. Growing up, they were posted low on the bathroom mirror, at child height, so we couldn’t help but read these motivational statements and goal-setting triggers as we brushed our teeth and started our day. Before I knew it, something on that sticky note…stuck. Fast-forward, and you’ll find those same types of sticky notes on my mirror at home. If I have to travel, so do my sticky notes. I change them out regularly, but they are a constant reminder of what I want to achieve in business and in life.
Success is something earned: Don Dwyer was sure about one thing. He didn't create The Dwyer Group to hand it over to spoiled children. Success was something he earned. And his children would have to earn it too. Allowance wasn't a huge word in our vocabulary, but a paycheck was! As soon as possible, we had jobs that neither epitomized nor instilled the lives of rich kids. We learned the value of a dollar and a hard day's work. We all earned money to buy our own cars. My first car was an old Volkswagen Bug, and I couldn't have been happier to get behind the wheel and know that I had earned that clunker on my own. Our father's achievements ensured that we had the necessities growing up, but our futures were something we were eager to work for.
Values nurture success: The strength of a business's foundation depends entirely on the values of the owner and of the people who operate the business. On any given day, our father would say that his proudest accomplishment was realized when franchisees thanked him for helping them achieve their dreams. Starting a franchise empire from scratch, his ingenuity and leadership brought together a group of people to share in his vision. But they had to be people with values. The fact The Dwyer Group now prospers without him is a tribute to the code of values he established at the very beginning.