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May 2020

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Covers everything from good news to bad judgment
PrideStaff, Uptown Cheapskate ‘Zees Grateful for Franchise System

PrideStaff, Uptown Cheapskate ‘Zees Grateful for Franchise System

As the unemployment rate jumped to 14.7 percent in April due to the pandemic, Amy Linn saw the impact first hand as a longtime franchisee of PrideStaff. The national staffing agency won the Franchise Times 2020 Zor Award in the employment/staffing category. This week, we checked in with past winning brands to learn how franchisees are navigating the pandemic and adapting to the new normal.

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‘Adapt’ Becomes the Mantra for Culver’s Franchisees

‘Adapt’ Becomes the Mantra for Culver’s Franchisees

As the COVID-19 crisis swept across the country, franchisees in the Culver’s system said adaptation every week, day and hour became the practice across the brand.

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How Covid-19 Will Change Our Franchise World

How Covid-19 Will Change Our Franchise World

While this new land is certainly different, for those whose business models continue to thrive, and for those who have adapted well, there will soon be short-term opportunities for franchise expansion like never before.

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Experts on Rethinking, Reimagining & Reopening Your Restaurant

Experts on Rethinking, Reimagining & Reopening Your Restaurant

What’s been working for restaurants already open, and what’s in store for the future? Hear from Lazy Dog Restaurants, CapitalSpring and Hub International on operations, technology, guest flow and more.

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For Retirement Play, Father Joins Daughter in Dogtopia

For Retirement Play, Father Joins Daughter in Dogtopia

John Ledbetter spent 30 years with Liberty Mutual, serving large, commercial customers in insurance, risk management and crisis management. Now he owns a Dogtopia franchise in The Woodlands, Texas, north of Houston, with his daughter as operations manager. "It has been an incredible ride," he said, in this week's series of articles revisiting brands that won Franchise Times Zor Awards honors.

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Nonstop Cleaning Part of Another Broken Egg Operator’s Strategy

Nonstop Cleaning Part of Another Broken Egg Operator’s Strategy

Jake Alleman, who as co-founder of Cojak Investments operates eight Another Broken Egg Cafes in Louisiana, Alabama and Florida, says a retraining phase "hugely focused on safety," has helped his restaurants reopen. Another Broken Egg was chosen in 2018 as a Franchise Times Zor Awards winner, and this week we're checking in on some of those brands to see how their franchisees are navigating the pandemic.

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COVID-19 ‘Shifted’ Business for Toppers Franchisee

COVID-19 ‘Shifted’ Business for Toppers Franchisee

Toppers was named a Franchise Times Zor Awards winner earlier this year, and this week we’re checking in with some of those brands to learn how their franchisees are navigating the pandemic.

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Paul Davis ‘Zee Deploys Resources to Help Limit Spread of COVID-19

Paul Davis ‘Zee Deploys Resources to Help Limit Spread of COVID-19

Ofelia Lucas, a United States Air Force veteran, invested in Paul Davis Restoration in April 2015 and has become a top-performing franchisee. But in March, sales at her Miami location dropped 25 percent—even with Paul Davis being classified as an essential business during COVID-19 shutdowns. We’re checking in this week with past Zor Awards winners to learn how franchisees are navigating the pandemic.

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Reopening a ‘Double-edged’ Sword, Says Pinot’s Palette ‘Zee

Reopening a ‘Double-edged’ Sword, Says Pinot’s Palette ‘Zee

“January and February of this year were actually the best two months we’ve ever had, so yeah, it’s a little heartbreaking,” said Pinot's Palette franchisee Cherisse Lockerd, whose studio in Tustin, California, has been closed since March 15. Pinot’s Palette in 2017 was named a Franchise Times Zor Awards winner, and this week we’re checking in with some of those brands to learn how their franchisees are navigating the pandemic.

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Fellow Operators Help Right at Home 'Zee Navigate COVID

Fellow Operators Help Right at Home 'Zee Navigate COVID

A "profit mastery group," consisting of about a dozen fellow franchisees located up and down the East Coast, has been a lifeline for Ken Helmuth, a Right at Home franchisee. Franchise Times in 2019 named Right at Home a Zor Awards winner, our annual project identifying 10 best brands based on operator profitability. This week, we're revisiting some of those brands to see how their franchisees are navigating the pandemic.

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Krystal Announces New Ownership, Leadership

Krystal Announces New Ownership, Leadership

Krystal announced May 22 that it was under new ownership and new management, a week after a bankruptcy court approved a deal with senior lender Fortress Investment Group.

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BurgerFi Joins Reef Kitchens in Delivery-Only Expansion

BurgerFi Joins Reef Kitchens in Delivery-Only Expansion

BurgerFi will expand via Reef Kitchens to markets such as Seattle, Nashville, Minneapolis and Houston, where Reef Technology owns parking facilities that house its delivery-only kitchens.

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CorePower Yoga Lawsuit One to Watch for Failed M&A Deals During COVID-19

CorePower Yoga Lawsuit One to Watch for Failed M&A Deals During COVID-19

Litigation is swelling from deals whose failure is being blamed on COVID-19, and how the Delaware Chancery Court rules on a CorePower Yoga franchisee lawsuit against the franchisor will be key to future cases.

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Franchise Finance After the Dust Settles—Wrap-Up Webinar

Franchise Finance After the Dust Settles—Wrap-Up Webinar

Sale-leasebacks of real estate, mergers & acquisitions, credit availability and other finance topics are the focus of a webinar today presented by Franchise Times, Restaurant Finance Monitor, Food on Demand and Foodservice News.

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Traffic Surges in Some Sectors, but Year-Over-Year Trends Dismal

Traffic Surges in Some Sectors, but Year-Over-Year Trends Dismal

As many more states plan to reopen in some capacity, the data from those that took the lead is not exactly encouraging.

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What to Do When Franchisees Defy Shutdown Orders

What to Do When Franchisees Defy Shutdown Orders

Tune Up-The Manly Salon's CEO Anthony Milton led his system in defiance of the governor's order in Texas that shut down barbershops longer than other businesses. Many attorneys recommend franchisors take swift action against such violations, as happened with an Anytime Fitness operator in Texas and a Rosati's store in Illinois.

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Here’s How 3 Franchises Approach Data Privacy During COVID-19

Here’s How 3 Franchises Approach Data Privacy During COVID-19

From taking temperatures to screening questionnaires, execs from The Lash Lounge, Dave’s Hot Chicken and BrightStar Care share how they’ve approached the issue of data privacy as they’re implementing safety technology during COVID-19.

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As Restaurants Reopen, Employee and Guest Safety Comes First

As Restaurants Reopen, Employee and Guest Safety Comes First

'Learning' is the operative word for navigating the COVID-19 pandemic, and attendees of today’s Franchise Times webinar were able to learn from panelists as they discussed the new normal in hiring and keeping employees safe.

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Tips for Welcoming Back Restaurant Staff and Customers

Tips for Welcoming Back Restaurant Staff and Customers

As states start allowing dining rooms to reopen, how do restaurant owners keep employees and customers safe? Here are best practices and tips from industry experts on getting back to business.

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As Freddy’s Reopens Dining Rooms, Off-Premises Focus Remains

As Freddy’s Reopens Dining Rooms, Off-Premises Focus Remains

While its drive-thrus remain a crucial way for customers to access Freddy’s Frozen Custard & Steakburgers, the brand also quickly shifted what was a limited test of third-party delivery at a couple dozen locations to a full-fledged rollout across the system. A new mobile ordering initiative is also in the works.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Laura MichaelsLaura Michaels is editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Beth EwenBeth Ewen is senior editor of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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