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October 2018

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Covers everything from good news to bad judgment
Subway Celebrates a Year at the Top of the World

Subway Celebrates a Year at the Top of the World

If you want to visit the Subway in Utqiagvik, Alaska, prepare for a long trip.

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‘Resounding Yes’ to McDonald’s Franchisee Association

‘Resounding Yes’ to McDonald’s Franchisee Association

More than 400 McDonald’s operators at a National Owners Meeting in Tampa this week gave a “resounding yes” to forming a self-funded advocacy group representing franchisees, to be called NOA or National Owners Association, according to a meeting recap dated October 10. It would be the first franchisee association in McDonald’s history.

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McDonald’s Operators Discuss Next Steps at Invitation of Caspers Co.

McDonald’s Operators Discuss Next Steps at Invitation of Caspers Co.

An overflow crowd of about 380 people attended a meeting of McDonald’s franchisees this week in Tampa, Florida, hosted by Blake Casper, chairman and CEO of the Caspers Company. That’s according to Carmen Caruso, a 35-year franchise attorney based in Chicago who presented at the meeting.

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Goosehead Insurance and the Thrill of the Chase

Goosehead Insurance and the Thrill of the Chase

Mark Jones, co-founder and CEO of Goosehead Insurance, is a former Bain Consulting guy who is fond of predatory metaphors in describing the philosophy behind his franchised insurance brand that’s feasting on the lackluster service provided by many rivals in the industry.

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Therapeutic Focus Helps Elements Grow in Massage Space

Therapeutic Focus Helps Elements Grow in Massage Space

Elements Massage jumped 24 spots in the Franchise Times 200+ ranking this year thanks to double-digit sales growth fueled in part by its new therapeutic offerings, along with what CEO Jeremy Morgan says is an intense focus on finding and keeping therapists.

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Smoothie King’s Arduous Move to ‘Cleaner Blending’ Nearly Complete

Smoothie King’s Arduous Move to ‘Cleaner Blending’ Nearly Complete

Few people get as fired up about health food as Wan Kim, the CEO of Smoothie King. He's almost done with a long, long project to make his smoothies healthier.

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Bold Ad Campaign Has Modern Acupuncture Tingling

Bold Ad Campaign Has Modern Acupuncture Tingling

If Matt Hale has that tingly feeling, it’s likely because the CEO of Modern Acupuncture has just launched a consumer-facing ad campaign called “Let’s Tingle” that punches far above the young franchise’s weight class.

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Operators at Jack in the Box ‘Hit a Dead End’

Operators at Jack in the Box ‘Hit a Dead End’

The heavyweights at Jack in the Box have “hit a dead end” with their franchisor, according to their attorney Robert Zarco of Zarco Law, and so issued a press release yesterday calling for CEO Lenny Comma “to step down and relinquish his position as CEO, and for the board of directors to replace” the current leadership team.

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Court Sides With Applebee's Franchisee in Bankruptcy Case

Court Sides With Applebee's Franchisee in Bankruptcy Case

A judge sides with Applebee's franchisee RMH Franchise Holdings in an ongoing bankruptcy dispute.

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Customer Service Focus Helps ServPro Drive Sales

Customer Service Focus Helps ServPro Drive Sales

ServPro grew sales 13.5 percent in 2017 to lead the disaster restoration segment and move up in the Franchise Times Top 200+ ranking.

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Raising Menu Prices? Do it Strategically

Raising Menu Prices? Do it Strategically

Raising prices as traffic sinks is a tricky game, but there's still room for price growth if it's done right.

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With Digital Shift, Mountain Mike’s Sales Climb

With Digital Shift, Mountain Mike’s Sales Climb

When a trio of private equity firms acquired Mountain Mike’s in April 2017, the Newport Beach, California-based pizza brand already had strong momentum, one of its new owners said, which carried through the year and put Mountain Mike’s on the Franchise Times Top 200+ for the first time.

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Newcomers to This Year’s Franchise Times Top 200+

Newcomers to This Year’s Franchise Times Top 200+

Eight companies stepped it up and found a spot among the leading 200 brands on the annual Franchise Times Top 200+, our ranking of the 500 largest U.S.-based franchised brands based on systemwide sales. Painting with a broad brush, food franchises are once again the most popular, with some unique outliers along the way.

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What’s in a Name? Dunkin, Neighborly to Find Out

What’s in a Name? Dunkin, Neighborly to Find Out

“Dunkin’ Donuts to change its name to Dunkin'. Apparently the company is sick of the hole thing.” So wise-cracked Mike Stobbe on Twitter, probably the best attempt to mock the name change of the storied brand. But at least one expert marketer approves of the change, as well as another, less high-profile switch from Dwyer Group to Neighborly announced in recent weeks

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Hilton Launches 'Big Five' for Sustainable Tourism in Africa

Hilton Launches 'Big Five' for Sustainable Tourism in Africa

Following the recent launch of Hilton’s Travel with Purpose 2030 goals to double its investment in social impact and cut its environmental footprint in half, the hotel giant announced an initial investment of $1 million to drive sustainable travel and tourism in Africa.

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Dealmakers, It’s Your Time to Shine in Annual FT Project

Dealmakers, It’s Your Time to Shine in Annual FT Project

The good-looking crew pictured nearby are the folks from FAT Brands, winners of last year’s Deal of the Year award in the Franchise Times Dealmakers project, which recognizes excellence in mergers and acquisitions in the franchising space. Nominations open today.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
 
Beth EwenBeth Ewen is editor-in-chief of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
 
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
 
Laura MichaelsLaura Michaels is managing editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
 
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at
 twitter.com/mlarson1011.
 

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