Great Clips’ 1,200 franchisees employ close to 40,000 people across the brand’s 4,300 locations, said Steve Hockett, CEO of the Minneapolis, Minnesota-based hair salon brand. “And their employees cannot be our employees,” continued Hockett. “It’s a huge distinction and there needs to be clarity.”
Longtime franchise finance executive Candice Caruso recently joined WSFS Bank to head up its SBA lending to small businesses, including the franchise sector.
Jania Bailey believes what the franchising world needs is another franchise disclosure document or FDD, but this time for brokers. Her company, FranNet, is launching what she calls the first broker disclosure document or BDD in franchising, meant to throw open the doors on the often hidden ways that third-party franchise brokers work.
You heard it here first: Renaming Rusty Taco to R Taco was a terrible idea, especially since Rusty was the name of the taco brand’s late founder, Rusty Fenton. As one of the first public-facing changes under the new Inspire Brands parent company, the 27-unit fast-casual brand has reverted to its old name—Rusty Taco.
“Giving awards for community service is one of the greatest things we can do,” Doc Cohen said from the stage during the 2018 Franchising Gives Back awards dinner Tuesday night, September 4. Cohen had just finished sharing some big numbers: $245 million and more than 2 million hours. That’s the amount, in dollars and time, IFA members and volunteers have donated to hundreds of community organizations and charitable groups.
We at Franchise Times are hard at work on a new project: the acquisition of The Franchise Handbook, for 30 years a recognized industry resource and now preparing for a re-launch.
Restaurants face a constant balance between attracting new customers and keeping their best customers happy. And some new data brings a little clarity around each of those unique customer sets.
How much is brand loyalty worth to your franchise? To Chuck Runyon, CEO of Anytime Fitness, the answer is a cool half million and counting. That’s how much Anytime has spent reimbursing any franchise partner or customer who gets a Runningman tattoo, the company’s symbol, snaps a photo of it and sends it in to headquarters in Woodbury, Minnesota.
“My role is to make the dream come true for the person who had the idea,”said Tam Kennedy, a Taco John’s franchisee with nine locations in Minnesota and Iowa, and with a mindset that she must be the embodiment of a premier operator. She spoke on a panel about working through conflict between franchisees and franchisors at the Faegre Baker Daniels Franchise Summit last week.
The smartest franchise brands are not simply looking at data, but also gleaning useful insights to improve operations, such as reducing food waste by evaluating inventory or understanding which menu items are selling and stocking accordingly.
Inspire Brands, the newly created parent company of Arby’s, Buffalo Wild Wings and Rusty Taco, announced it will create more than 1,100 new jobs and move its headquarters a mile west in the northern Atlanta suburb of Sandy Springs, Georgia.
In the time not spent fighting flames and saving civilians, many firefighters turn to construction or other manual labor-type jobs—but not Ken Petersen. Instead, he went the retail route and founded Apricot Lane Boutique, a women’s fashion franchise that offers unique flexibility in franchising and has partnered with Disney.
“With new prospects I say, change is inevitable but growth is optional,” says Paul Pickett, chief development officer of Wild Birds Unlimited, a retail franchise selling everything to enable bird feeding and watching. He spoke on a panel about leading system change at the Faegre Baker Daniels Franchise Summit Wednesday in Minneapolis.
Panelists were asked to share their “golden nuggets” with attendees of the Faegre Baker Daniels Franchise Summit this week—meaning their best takeaways for attendees to put into action—and one speaker put it pithily.
I’ve heard my fair share of creative real estate plays in the franchise world, but newly released plans for an Arby’s in Pennsylvania takes the cake as the most creative adaptive reuse in the franchised restaurant business.
Since brothers David and Joshua Coba founded European Wax Center in 2004 the franchise zoomed from four centers to close to 700 nationwide, and recent news from the brand indicates it has no plans to slow down.
Unique cultural dishes are central in some of the fastest-growing concepts in the space and finding menu space across the industry. But that's no death-knell for mayo.
Wendy’s has quite a windfall in the bank after selling its ownership stake in Inspire Brands.
As the good times keep rolling in the hospitality world, after nearly a decade of rising sales, occupancy and new property construction, Red Roof is launching its new HomeTowne Studios, an extended-stay brand designed to provide travelers with comfortable, cost-effective longer-term accommodations.
King’s Bierhaus, the elaborate German-themed restaurant concept complete with outdoor biergarten, is expanding in its home market of Houston, Texas. Founders Hans and Philipp Sitter inked their first franchise deal with Chung Hui to add three more locations.