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Dear Chipotle, Get Well Soon

Poor Chipotle. With its formerly shiny reputation and lofty goals of locally raised, happy chickens marching straight to your plate, it has become the Jack In The Box of the 2010s. As is often the case with hindsight, nobody saw this coming, but it makes sense that the poster child for locally sourced clean eating now struggles to contain the damage from multiple outbreaks of foodborne unpleasantness.

Better Food Movement is Now Unstoppable

Regardless of the motivation or science, there is no stopping the "better food" freight train and your restaurant brand (or supply company) better be prepared.

Site Selection Gets Boost from Data, Captain D's Exec Says

“It’s a great time to do site selection because of all the tools out there and all the data out there,” said Michael Arrowsmith, chief development officer with Captain D’s, in a new video interview with Franchise Times.

Get the Model Right Before Stepping on Gas, BIP Partner Says

Mike Rotondo is CEO of Tropical Smoothie Café and Tin Drum, and he said in a new video interview the first step in franchising is to make the model profitable before starting to grow.

One Can Never Overdose on Too Much RFDC Coverage

When writing our coverage of our Restaurant Finance & Development Conference for our January issue, we decided to take the New York Times approach with a slight modification. Ours is all the news that fits in print.

Looking Ahead to 2016

Groan, I know, here comes all the “year end” articles and lists, but I can’t resist! After joining the franchise industry a year ago, I’m anxiously looking forward to many things in the coming year, while being very thankful for everything that’s happening up to the present.

The Joint Demonstrates Power of Franchising in Health Care

Have you heard of The Joint? It’s a franchised chiropractic chain that’s exemplary of the more modern vision of alternative health care without all the bulky infrastructure and insurance influence. As a recent and recurring patient, I see this company’s efforts as revolutionary for chiropractic, and it’s easy to see other health clinics following a similar path.

It's a Borrower's World and Then Some, TD Bank Exec Says

Brian Frank of TD Bank says it’s a borrower’s market on steroids for restaurant operators seeking capital, in a new video interview.

People are Worth Trusting Despite Risk, MOD's Boss Says

Scott Svenson, co-founder of MOD Pizza, discusses how hard it is to keep a strong company culture as a franchise brand grows, in a new video interview.

Dogs in the Franchise Spotlight

According to the American Pet Product Association (APPA), Americans spent approximately $47.7 billion on pet products and services in 2010, an increase of 4.8 percent over 2009. That’s a lot of puppy money.

The Art of Team Building with a Twist

When Cathy Deano and Renee Maloney, founders of Painting with a Twist, added team-building sessions about two years ago, they envisioned a completely different offering than their consumer-oriented paint-and-sip classes.

Golden Corral Franchisee Dishes Out Helpings from the Heart

Now a successful businessman and the franchise owner of Metro Corral Partners, with 31 Golden Corrals in the Florida/Georgia area, Eric Holm has made a second career out of serving Thanksgiving meals.

DLA Piper's (and FT's) Zeidman Gains Free Enterprise Award

Philip Zeidman, senior partner at DLA Piper and general counsel for the International Franchise Association, is the first recipient of the IFA Dennis Wieczorek Free Enterprise Award. He will accept the award during the IFA’s annual convention, Feb. 20-23 in San Antonio.

Don't Miss the Delivery Boat!

We’re only months—a few years at most—away from drone delivery of everything from toilet paper to cheeseburgers, but many franchise brands are seemingly missing out on the wave of restaurant delivery companies like BiteSquad, DoorDash, GrubHub and Seamless.

How Enlightened Brands Are Transforming Their Teams

Every employer wants his employees present, i.e. at their desk or workstation, and he, or she, also wants them engaged (in their work, not to another employee). But it’s not enough in the hospitality industry to just show up to work, Fred LeFranc, CEO of Results Thru Strategy, said during his panel at the Restaurant Finance & Development Conference in Las Vegas earlier in November.

A Few Notes from Anaheim

As I begin to recognize more faces on the franchise expo circuit, I'm still amazed by the kindness of people in the franchise industry.

Three Operators Display Power of the 'Zee at RFDC Panel

Anyone who doubts large, multi-unit operators can wield more power than their franchisors wasn’t at the “success breakfast” featuring three entrepreneurs on the last day of the Restaurant Finance & Development Conference. Franchisors who want to attract such owners—and who doesn’t?—should note the mindset of such entrepreneurs.

Smaller Operators have Outsized Hopes for Growth

Small to mid-sized restaurant operators are a bullish bunch, with 69 percent of respondents to a new survey by RSM expecting top-line growth next year and a mere 4 percent worrying about a decline, according to a Restaurant Finance & Development Conference presentation.

Around the Restaurant Industry in 60 Minutes

It was almost like speed dating, as nine experts at the Restaurant Finance & Development Conference provided quick market snapshots and nuggets of information from their unique corner of the restaurant industry.

T-shirts from Franchise Brands Ship Out to Iraq

Not every thank you has to be a grand gesture. Sometimes showing appreciation to our military can be as simple as providing them what they ask for.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
Beth EwenBeth Ewen is editor-in-chief of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Laura MichaelsLaura Michaels is managing editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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