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Tim Hortons Prez Touts Plan to Change Narrative

When Alex Macedo took the president’s role at Tim Hortons in December 2017, he stepped into the midst of franchisee dissent on both sides of the border. Starting the first week of May, he’s trying to change the narrative by taking management’s story to the public and to the franchisees.

Togo’s Sprucing the Place Up

Togo’s, the California-based sandwich chain known for meaty sandwiches, has announced a systemwide refresh of the brand complete with a new anthem, “True to the Sandwich,” and a new Pretzelrami signature sandwich.

Nine Free Franchise Ideas

After four years at Franchise Times there are a few concepts I’m still waiting for. Perhaps they don’t yet exist, but I want them—and this is an industry based on giving the people what they want. Here are nine free franchise ideas in the food, retail and experiential categories.

Judge Mulls Proposed McDonald's/NLRB Settlement

More than three years have passed since the National Labor Relations Board’s bombshell in late 2014, when it said it would hold McDonald’s liable for alleged workplace violations along with its franchisees as a “joint employer.” Now a federal judge is considering a proposed settlement.

Sweetfrog Acquires 5 NY Hoopla Frozen Yogurt Shops

In its first deal as part of an acquisition and rebranding strategy announced last year, Sweetfrog Frozen Yogurt acquired five New York-based Hoopla Frozen Yogurt locations in Camillus, Middletown, New Hartford, Newburgh, and Poughkeepsie.

Subway’s CEO, Who Stepped Up After Tragedy, to Retire

Suzanne Greco’s retirement from Subway, announced yesterday, ends her tenure as chief executive of the world’s largest restaurant company, a position she took after the death of her brother and company founder Fred DeLuca in 2015 left the company reeling.

Juice It Up’s New Owner, Britt Capital, Likes to Buy and Build

Juice It Up is the second acquisition in 12 months for Britt Private Capital, a young family office founded by Chris Britt that allows the West Coast-based financier to shed the stricter time requirements of private equity funds.

Market Force Releases Massive QSR Preferences Study

A new, large-scale consumer study conducted by Market Force Information reveals America’s favorite quick-service restaurant chains in five popular food categories: burgers, sandwiches, Mexican, pizza and chicken. The study found In-N-Out is America’s favorite burger chain, Wawa ranked first for sandwiches, Chipotle for Mexican food, Pizza Ranch for pizza and Chick-fil-A for chicken.

New Wyndham Property Boosts Newark’s Renaissance

There are few news tidbits I enjoy more than a franchise business contributing to a city’s turnaround. The latest example of that is TRYP by Wyndham opening its latest hotel in the heart of downtown Newark, New Jersey, which has been seeing significant revitalization through business development and its blooming art and cultural scene.

More From Our Cover Subject, HFC’s Shirin Behzadi

Check out more from my conversation with Shirin Behzadi, CEO of Home Franchise Concepts, in which we cover everything from doing what's best for franchisees to taking ownership of your work.

TGI Fridays CEO to Talk Growth at Finance Conference

Aslam Khan, the mega-franchisee at Falcon Holdings who took the chief executive job at TGI Fridays last year, will reveal his growth plans for the legacy chain at the Franchise Finance & Growth Conference May 7-9. His much-anticipated talk follows a months-long listening tour with franchisees to hear their concerns.

Orangetheory Continues to Accelerate Growth in Q1

In announcing its first quarter growth numbers today, Orangetheory Fitness noted its 61 new studio openings throughout the world, along with the franchise's 54 signed lease agreements and 34 franchise agreements.

China, Saudi Arabia Up Next as Sylvan Learning Expands Overseas

Sylvan Learning is taking its tutoring programs to China, where the franchise has plans to develop 200 locations over the next 10 years. In Saudi Arabia, franchisee Haitham Ahmed is set to open his first Sylvan location this month, with a goal to open at least 10 total.

Who Will Do Our Stuff For Us?

As more of our economy is digitized and desk based, American consumers increasingly rely on the manual labor of others to enable our cushy lifestyles. With almost-crippling labor shortages in everything from quick-service restaurants to handyman-style companies that clean, care, repair and renovate, who’s going to actually do this work as the labor pool shrinks even more?

Marco’s Opens 900th Location in Puerto Rico

It’s truly hard to imagine what life is like for our fellow Americans down in Puerto Rico, who are still grinding their way through many lingering aftereffects of Hurricane Maria’s devastation. On a brighter note, Marco’s Pizza has announced that its 900th location has opened in the island city of Bayamόn—a minuscule piece of good news on an island that was already in dire straits before the hurricane ever made landfall.

Restaurants Expect High Traffic for 4/20 Offers

A lot of hungry, funny smelling people are out and about today and restaurants are taking full advantage.

Relationships First, Then Advocacy, Believes Primrose CEO

Jo Kirchner, CEO of Primrose Schools, believes effective advocacy starts long before a leader pushes to get something done. “The key is building trusted relationships, and before they’re needed,” she told Franchise Times. Kirchner received the Bonnie LeVine Award from the International Franchise Association.

A Traffic-Driving Veggie Burger? ‘Impossible’

The days of veggie loaf, bean patties and cardboard with corn are coming to an end.

Clean Juice Is ‘First and Only,’ as Founder Will Tell FFGC

Different is good for Landon Eckles, co-founder of Clean Juice, who will present his brand’s story at the Franchise Finance & Growth Conference, May 7-9 at the Mirage Hotel in Las Vegas.

With ‘Hotspots’ Launch, Domino’s Delivers to Parks, Beaches

With its announcement Monday of the launch of Domino’s Hotspots, the pizza chain will now deliver to more than 150,000 outdoor locations that don’t have a traditional addresses—parks, beaches, sports fields and landmarks such as the Las Vegas welcome sign or the Atlantic City boardwalk.

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Covers everything from good news to bad judgment

About This Blog

The latest news, opinions and commentary on what's happening in the franchise arena that could affect your business.

Tom KaiserTom Kaiser is senior editor of Franchise Times. He can be reached at 612.767.3209, or send story ideas to tkaiser@franchisetimes.com.
Beth EwenBeth Ewen is editor-in-chief of Franchise Times. She can be reached at 612.767.3212, or send story ideas to bewen@franchisetimes.com.
Nicholas UptonNicholas Upton is restaurants editor at Franchise Times. He can be reached at 612.767.3226, or send story ideas to nupton@franchisetimes.com.
Laura MichaelsLaura Michaels is managing editor of Franchise Times. She can be reached at 612.767.3210, or send story ideas to lmichaels@franchisetimes.com.
Mary Jo LarsonMary Jo Larson is the publisher of Franchise Times Magazine and the Restaurant Finance Monitor.  You can find her on Twitter at




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