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New space or no space? As COVID continues, franchises decide whether to bring everyone back together in new headquarters, do a hub model, keep everyone at home or a hybrid of all three. Here, execs discuss the options.

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Saladworks recently partnered with Chowbotics and its robotic salad maker, Sally, which allows customers to build their own salads from 22 toppings in about 70 seconds. Eric Lavinder, vice president of development for Saladworks, says Sally is a key ingredient to growth for the salad franchise.

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Reopening is a challenge for every franchise, none more so than salons where patrons and staffers get up close and personal. At a Prose nail boutique in Orlando, owner Elsy Romero broke down her steps and missteps when business is starting and stopping due to spiking COVID-19 cases. First in a series called Open/Close.