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Stacy Brown, founder of Chicken Salad Chick, is giving a pep talk to franchisees, crew members and corporate execs, minutes before the grand opening of the Baton Rouge, Louisiana, store in February. “It is the American dream,” she says quietly, a hint of her Rome, Georgia, accent in her voice, “that you can deliver chicken salad door to door and it turns into this.” But she has to keep it short because she's tearing up like she always does, even though this opening is No. 150.

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Congratulations to our 2020 class of Legal Eagles. These attorneys live and breathe franchising and understand the nuances of this unique business model at a deep level.

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Known for its deep-dish Sicilian pizzas and breadsticks with cheese sauce, “Noble Roman's is one of those brands I remember as a kid,” says Pat O'Neil, recalling the pizzeria concept of his youth. “It was the one place my family went out to eat for pizza as a kid.”

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When we were producing the March issue of Franchise Times back in February, COVID-19, the disease caused by novel coronavirus, was largely contained to the Chinese market and the handful of Chinese exposed stocks. Oh, how things change.

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Sure, you're supposed to wash your face before you hit the pillow each night, but we've all skipped this step from time to time—especially if your skincare routine involves so many products, you're not sure if your skin really cares.

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Famous Dave's may have been late to the party, but it made quite the entrance with its version of a classic chicken sandwich. Officially dubbed Iris' Comeback Chicken Sandwich, it was created by founder Dave Anderson and named for his mom—how sweet.

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With an early assist from Fred DeLuca, the late founder of Subway, Aroma Joe's is a drive-thru-centric coffee franchise based in Portland, Maine, that's found traction as it battles against Dunkin', which dominates the Northeast coffee scene, and the Starbucks system that's prevalent everywhere with oxygen, land and water.