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"We believe we don’t sell frozen yogurt. We believe we make people smile," says Amit Kleinberger, CEO of Menchie’s, No. 1 on the Franchise Tim…

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Three years ago, Kat Cole accepted the role as president of Cinnabon, the sweet-treats franchise with 1,100 stores in 56 countries.

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Forget ROI. Chuck Runyon swears by ROEI, or return on emotional investment, as he deploys his strategy to grow Anytime Fitness.

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“Slow and steady,” Jimmy John Liautaud says about growth at his eponymous sandwich company.

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Scott Crane was heading up the second-largest Yum Brands franchisee in 2007, when he got a call to check out Smashburger.