Senior care services such as CareBuilders at Home and Right at Home were deemed “essential” when the pandemic hit, and franchisees had to quickly learn how to operate both safely and effectively.

Two military veterans who operate six American Family Care clinics in Boston have rolled out rapid testing for the COVID-19 virus in one of its hardest-hit locales. They're also providing one of the most inspirational stories to date in the pandemic.

Home care and medical staffing franchise BrightStar Care partnered with FranWorth to create a centralized fulfillment center where franchisees can access PPE, now the common term for personal protective equipment, for their employees.

Speaking today at the IFA Convention in Orlando, Kevin Hochman, who as chief marketing officer in 2015 was part of the campaign to resurrect the Colonel, shared how KFC revamped its strategy in the face of slumping sales and franchisee unrest.