Late 2019 into early 2020 was a time for expansion as many restaurant franchises made significant investments in technology, store reimaging and remodeling. However, key priorities and areas of investment quickly changed due to COVID-19 when social distancing guidelines forced many franchises to close their stores or limit their operations and direct their focus to delivery, mobile ordering and drive thru capabilities. Now, more than ever, franchisees have leveraged their creativity to ensure consumers feel comfortable returning, whether that be through offering seasonal outdoor dining options, altering how they take in orders and process payments or materially increasing their drive thru and off-premise sales.
Franchise Times’ library of white papers will make you a more knowledgeable franchise operator on a number of subjects near and dear to your business’ bottom line. Written by experts in their field, these detailed reports provide the latest thinking on everything from international expansion to new technology.
Restaurants have emerged as prime targets for fraudsters. Data breaches at the point of purchase and in the back office can expose businesses like yours to significant financial and reputational damage. With input from industry experts and bank executives, the new Bank of America Merrill Lynch Cyber Crime report sheds light on key issues
Did you know that service staff and managers spend between 3,100-7,650 hours per year filing forms, calculating tip-outs, and reconciling tip distribution spreadsheets & fixing errors? It’s time we took a new approach to this process. Learn how automation can help you recoup valuable time and productivity while increasing employee satisfaction.