Late 2019 into early 2020 was a time for expansion as many restaurant franchises made significant investments in technology, store reimaging and remodeling. However, key priorities and areas of investment quickly changed due to COVID-19 when social distancing guidelines forced many franchises to close their stores or limit their operations and direct their focus to delivery, mobile ordering and drive thru capabilities. Now, more than ever, franchisees have leveraged their creativity to ensure consumers feel comfortable returning, whether that be through offering seasonal outdoor dining options, altering how they take in orders and process payments or materially increasing their drive thru and off-premise sales.

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Restaurants have emerged as prime targets for fraudsters. Data breaches at the point of purchase and in the back office can expose businesses like yours to significant financial and reputational damage.  With input from industry experts and bank executives, the new Bank of America Merrill Lynch Cyber Crime report sheds light on key issues

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In the competitive world of local marketing, it’s critical to have a plan tailored to franchise concepts.  Download this guide to see how a franchise focused roadmap to create local marketing campaigns can give your business a competitive advantage.

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Did you know that service staff and managers spend between 3,100-7,650 hours per year filing forms, calculating tip-outs, and reconciling tip distribution spreadsheets & fixing errors?  It’s time we took a new approach to this process. Learn how automation can help you recoup valuable time and productivity while increasing employee satisfaction.

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Now that AI has made its way into finance departments. Find out how the technology impact finance functions and workflows, what transformations can be predicted, and how will this technology shape tomorrow’s finance department.

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Franchising in Canada - The Opportunity U.S. Franchisors Should Know About.

With a population of 37 million people, Canada represents a compelling destination for US franchisors.  Franchising In Canada tells you everything you need to know about expanding to Canada including regional and cultural considerations, differences in disclosure and key areas for adaptation.  

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